The European Youth Centre Strasbourg is accessible for wheelchair users and people with reduced mobility (PRM); three bedrooms are specially equipped for them. A wheelchair accessible lift serves all the floors of the building. 

Equipment of PRM rooms:

• One bed can be electronically adjusted in height (from 29 cm to 70 cm), can be tilted, and has optional side rails. The bed also has a triangular hand trip to assist with transfers. The bed is designed for people over 12 years of age and maximum 190 cm tall, and a maximum weight of 135 kg. 
• Larger doors (width: 90 cm).
• One standard single bed for an accompanying person.
• Low handles for opening/closing windows.
• An en suite bathroom (wet room) with roll-in shower, wall bar and fold-down seat, toilet with wall bar, and a hand basin.
• The location and disposition of PRM rooms in the EYCS meet the French building safety regulations.

Other PRM equipments:

• Lower desk at the Reception for wheelchair users
• PRM toilets on floors 1-3 and 5

(The above information has been approved by ENIL, the European Network on Independent Living.) 

• Alarm/flashboxes systems (Humantecknik, Lisa brand) are available for hard of hearing/deaf people. Connected and displayed on the nightstand, the box will beep and send a luminous flash to warn guests in case of fire. 
• An induction loop is available for participants using hearing devices in meeting room 0.1 and at the Reception desk. Mobile induction loops are available on request (Humantechnik, LA-90 model).

(The above information has been approved by ENIL, the European Network on Independent Living.) 

• Braille on all bedroom doors, lift buttons and other strategic points in the building
• European Youth Centre staff will show visitors with visual impairments round the building on request. Assistance/guide dogs are welcome.

(The above information has been approved by ENIL, the European Network on Independent Living.)

 24-hour reception throughout the year, except between Christmas and New Year

Audio-visual material:

• All the meeting rooms are equipped with a PC with Windows 10 and Office suite 365.
• Plenary rooms 0.1., 3.1. and 3.2. are equipped with a PC, a video projection system, interpretation, and sound systems
• A projector and a big screen are available in the restaurant area, as well as a television and a quality sound system 
• A television set with a computer connected to a Hi-Fi system is available in the Austrian room, which is also a relaxation area located on the 3rd floor
• Room 5.1. is equipped with a television connected to a Dolby Bluejeans visio-conference facility
• A camera and video recorder are available upon request at the Reception desk
• Please contact the EYCS in advance if you wish to use the interpretation, video projection, or recording equipment

Computers:

• The Cybercentre on the 3rd floor is equipped with computers and a printer

Photocopies:

• A photocopier is available for participants and organisers, and is located next to the Reception desk. Please note that the number of copies you make will be charged to you. 

Information area:

• Help-yourself to leaflets and brochures in various languages on the Council of Europe and the Youth department
• For any further information on Youth documents and publications, please contact the Information officer

Drinks and snacks:

• Coffee, tea, chocolate, soft drinks and snacks can be bought from the vending machines located near the Reception desk.

Bike hire:

• You can hire bicycles and helmets for 4 € a day. A 50 € deposit is required and given back to you once you return the bicycle and the helmet.

Laundry: Not available due to covid-19 

• A washing-machine and tumble dryer are available for free use (washing powder supplied).
• An iron and an ironing board are also available in the same room.

Safe:

• You may deposit your valuables at the Reception desk. Please note that the EYCS declines all responsibility for valuables or personal belongings not deposited in the safe of the EYCS.

Medical assistance:

• Please address the Reception if you need medical assistance. Please do not forget to take your passport or health insurance document if you have to see a doctor Please note that the EYCS will not pay for your medical expenses.

Musical instruments:

• A piano and a guitar are available in the restaurant area.

Sauna: Not available due to covid-19

• Please let the Reception know one hour in advance if you would like to use the sauna; it is free of charge and can be used with a minimum of two people.

Leisure area:

• Sound-system equipment, a snooker table, table football, table tennis table and footballs are available. A room for up to 40 people (the "Austrian room") is equipped with a large TV, where you may relax in a quiet location or meet with other people.

Terraces:

• Two splendid terraces, one on the ground-floor level where you can eat outside, and another one located on the 5th floor, with a great view of the European Parliament. The EYCS like all Council of Europe buildings, is no-smoking building; smokers can use both terraces
• Garden, outdoor sport facilities:
• You can let off steam in the EYCS garden. We have outdoor gym equipment as well as a table tennis table and volley-ball facilities located in a peaceful environment
• Please note that the EYCS cannot be held accountable for any injury when using this equipment.

Cultural and artistic works at the European Youth Centre Strasbourg:

• As you stroll around the building, you will discover about 15 different works of art donated by Council of Europe member states.

Opening hours:

• Exceptions negotiable.

Breakfast: in the form of a self-service buffet.

Lunch and dinner, self-service: includes a starter (salad bar), a main course, dessert and /or fresh fruit, and a drink of your choice.

More elaborate menus available upon request.

Special meals and allergies:  vegetarian food is always available. For any other special dietary need, please contact Reception in advance.

Coffee/tea breaks: refreshments are available upon request.

• Pre-arranged restaurant services can be cancelled or modified in writing at the latest seven working days in advance.

The restaurant offers a diverse range of catering options. Receptions should be ordered at least seven days in advance, indicating the type you require, for example, a cocktail reception with finger food, cold buffet, hot/cold buffet, VIP reception, etc. The EYCS will send you a quote. The order will be valid once written confirmation of the quote has been accepted.

Tourism

Flyers and brochures on the city of Strasbourg in various languages available at the Reception desk as well as city and bicyle path maps. 

Visiting the Council of Europe and the European Parliament 

The two institutions organise visits with prior booking. The main building of the Council of Europe  as well as the European Parliament are both within walking distance of the EYCS.

Le Lieu d’Europe 

This Centre promotes European citizenship and was set up to boost awareness of Strasbourg’s European institutions, values and role. It brings citizens closer to the city’s European institutions and stages events to foster discussions on European themes. It offers a glimpse into the cultural wealth and diversity of the countries that make up the European Union.

Banks/Cash dispensers

Banks and cash dispensers can be found at about 1 km from the EYCS on the main street - rue Boecklin. The Société Générale bank is located in the Council of Europe main building and is open from 8:30 to 17:30. You may enter the building with the badge you receive at your arrival at the EYCS.

Post Office

The closest Post Office is in rue Boecklin, about 1 km du CEJ from the EYCS. It is open Monday to Friday from 8:30 to 12:00 and from 13:30 à 18:00, and on Saturdays from 8:30 to 12:30.

Shopping

The EYCS is about 3 km away from the city centre, 10 minutes away with the Tram E or the H bus. There you will find all the main French and international stores and all you need for your shopping. There are also several supermarkets about 1 km from the EYCS.

Possible organisation of reception or parties in the framework of your activity.