I. To ensure the safety of spectators within and around the Stadium, all measures necessary to ensure the orderly preparation of the match will be taken, including:
1- Verification of the stadium's structure and deliverance of a safety certificate by public authorities (the facilities will have to meet the requirements of public authorities on stadium infrastructure and safety of facilities; this will particularly apply to temporary stands where their use is permitted).
2- Careful upkeep of the facilities used for such matches, which will have to be cleaned and repaired where necessary, their structural stability and conformity to safety regulations being checked and certified regularly in accordance with the requirements of the public authorities.
3- Searches before the match for, and removal of, dangerous objects (for example, building materials, rubble, loose seats, glass or other rubbish) inside and in the vicinity of the stadium in good time; eliminating or sealing off any construction site within or in the vicinity of the stadium.
4.- Running a thorough check on the morning of the day of the match for bombs, smuggled smoke grenades, fire works and/or other dangerous or suspicious objects; after this check only controlled access to the stadium is to be permitted.
5- Checking the existence of or erecting appropriate barriers, grilles, fencing, crush barriers and other obstacles meant to ensure public safety and control, avoid undesired spectator movements, facilitate the separation of supporters, protect players, officials and spectators, constructed in such a way as not to impede emergency evacuation of the stadium.
6- Protection of the playing field or pitch (by appropriate means, to be specified by the representative of public authorities) and prevention of unauthorized access to it; creation where appropriate of adequate emergency exits and passages onto the pitch.
7- Where there are emergency gates leading from the spectator areas into the playing area, no form of obstruction which would prevent the outward opening of such gates shall be permitted.
8- Protection of players (including protection of guest team during training sessions and transfers to and from the stadium), officials and referees, also providing them with guarded parking spaces for their vehicles and protected access to the playing field with a retractable tunnel, where necessary; protection of supporters' means of transport.
9- Providing police forces with the facilities necessary for them (including where possible a command and control post equipped with a TV surveillance system), in accordance with national/local regulations.
10- When this is felt to be necessary, constructing fine-mesh nets behind the goals where these are close to the stands, to protect players from any objects thrown; these nets should be fireproof and not impede the evacuation of supporters in case of emergency.
11- Where appropriate, separation of opposing teams' supporters (including where necessary through the construction of separation barriers to be approved by the public authorities), if possible in sufficiently distant areas of the stadium.
12- Verifying the existence of adequate entrances and exits to the facilities (with doors opening towards the exterior) and their efficient permanent staffing to ensure easy access and evacuation by the public; all exit doors should always be in a non-locked condition when there are spectators in the stadium and should be permanently staffed to guard against abuse.
13- Facilitating access by spectators to their seats with clear indication of the various stands, and their exits.
14- Improving as far as possible the quality of spectators' areas and terraces at grounds (small sections; seating; family enclosures; other facilities including sanitary ones and public refreshment bars).
15- Giving the public authorities as early as possible all relevant information on the planned match, and in particular the names of the teams involved and of the organisers, the date, hour and place of the match, and any other information that might assist the authorities in evaluating the level of risk of the match.
16- Alerting the public authorities to the possible needs for public order resources, to counter outbreaks of violence and misbehaviour, both in the immediate vicinity of and inside stadia, and along the transit routes used by spectators.
17- Forwarding relevant information to the Police forces of the different localities involved or likely to be involved, including transit countries; (If appropriate, these could then set up a hooligan intelligence centre and/or a register of convicted hooligans, or other co-operation measures).
18- Inspection of the stadium in good time before the match, by representatives of the owners, the organisers (Including the Safety Manager - see below) and those of the public authorities, to ascertain possible technical or material deficiencies and provide solutions to them; a final inspection will take place the day before the match.
19- Arranging for Security services within the Stadium, in agreement with the Police Authorities; verifying that all safety and security personnel are clearly identifiable and in their allotted position in and around the stadium before the stadium is opened to the public, and that they are appropriately trained and aware of their duties.
20- Providing rapid information of police emergency forces, enabling them to act quickly in case of need.
21- Controlling the movement of spectators within the Stadium; providing a sufficient number of trained stewards to assist spectators.
22- Public address system for crowd safety, and to enable Safety Manager, the Police and Emergency Services to inform or give directions to the spectators; instructions to speakers (who should be able to express themselves in the language of foreign supporters) to avoid undesirable comments liable to excite the public against the opposing team and its supporters, referees, officials and police forces.
23- Preferably, a closed-circuit video equipment (CCTV) should be present to monitor the situation, ensure crowd safety and identify offenders.
24- Determining that the accommodation for spectators in the stadium is suitable for the match concerned.
25- Verifying the correct application by the Club or National Football association of UEFA guidelines and instructions, in as much as they do not contradict rules and instructions by local and national public authorities.
26- Arranging for adequate medical and first aid assistance, fire prevention and other emergency services, and facilities for them; organising a radio-telephone link between the emergency services, the police forces and the Safety Manager.
27- Entry controls on spectators (including where necessary body checks, use of metal detectors and crowd searches).
28- Providing safe storage for confiscated dangerous items, and personal belongings which are to be returned after the match.
29- Where appropriate, controlling approaches to the stadium with removable barriers.
30- Excluding, in so far as it is legally possible, known and potential troublemakers from grounds.
31- Preventing access to the stadium to any person in possession of dangerous objects, alcoholic drinks, pyrotechnics, smoke grenades etc.; preventing access to any intoxicated person (alcohol, drugs).
32- Preventing access to the stadium of any person in possession of racist or other offensive banners or signs and banners inciting to violence, and their display in the stadium or its vicinity.
33- Prohibition of sales of drinks in glass bottles, restriction and preferably banning of alcohol sales and distribution in the stadium, and where appropriate restriction or preferably banning of their sale and distribution out of the stadium and particularly in its vicinity; ensure that all beverages available are in safe containers.
II. Providing assistance and guidance for spectators to and from the Stadium, including, where possible:
34- Presence of staff at train stations and parking lots and at main crossroads near the Stadium, and information on travel possibilities; in train stations, signs indicating means of transport to/from stadium.
35- Where appropriate, separation of travel and approach routes of rival supporters (including car and coach parks).
36- Co-operation with transport authorities, tour operators and transport companies, whose personnel should be specially trained.
37- Informing public authorities of the host country and of transit countries on travel plans of groups of spectators. When possible, provide travel information on individual and casual supporters (including supporters likely to be without tickets).
38- Facilitating the work of accompanying police forces (escorts) through exchange of information on supporters' movements.
39- Providing after-match vigilance on supporters' activities (in city centres, on return means of transport, especially trains, etc..) and entertainment.
40- Providing information, publicity, etc on desirable behaviour in the language of the visiting supporters, explaining inter alia the standards that the host will expect.
41- Arranging a meeting point outside the stadium, a lost children service and a lost and found service to be manned at all times.
42- Developing contacts with local citizens and regular supporters to explain measures taken for ordinary and for exceptional matches.
43- Anticipating the degree of likely press and media interest in a match or tournament, preparing policies for press conferences and planning for consequences of possible events; training football and police press officers in this respect.
44- Co-ordination with police 'spotters', knowing the visiting supporters.
III. Controlling ticket sales (their quantity being agreed with UEFA and public authorities beforehand, bearing in mind the safe capacity of the stadium and the need to ensure where appropriate optimal separation of the different fan groups), including:
45- Ticket distribution, and organising ticket sales so that they take place without disturbances (Ticket sales at the stadium on the day of the match may take place only with the agreement of the police authorities).
46- Producing tickets in such a way as to render production and use of counterfeit or bogus tickets difficult, simplify control (for ex. by making them machine readable, using appropriate numbering and colour codes, etc.), direct and canalise spectators to their seats and avoid exceeding the authorised capacity of the stadium.
47- Devising a system for checking and tracing purchasers of tickets where appropriate (eg voucher scheme) and defining the role of clubs or Football Associations or supporters' clubs in supervising the distribution of allocated tickets, and particularly free and reduced price tickets; wherever possible, the sale of tickets will be computerised.
48- Reducing the number of tickets which any one individual may purchase and the number of tickets available to away supporters, and restricting the number of tickets available for purchase in bulk.
49- Where necessary, reducing the overall number of tickets for sale, bearing in mind safety, control and public order factors.
50- Controlling tickets at the entrances and preventing illegal entry.
51- Informing would-be spectators as soon as possible, through the appropriate national and international channels, when a match is sold out.
52- Regular review by Football Associations, Clubs and the Police of their lists of known and potential troublemakers.
IV. Planning of all financial matters related to the match, and particularly matters relative to security and safety well in advance, including:
53- Contracting adequate insurance cover for medical, fire, and general accident hazards, and damage caused by supporters within the stadium.
V. Any other matter related to the organisation of the match, such as:
54- Preliminary contact between the police and the guest team's country's embassy/consulate, in order to ensure rapid communication in case of need.
55- Providing ad hoc entertainment programmes suitable for visiting supporters.
56- Co-operation with supporters' clubs to obtain their help in avoiding incidents, and making football clubs aware of their own responsibilities in safety and security matters.
57- Publishing lists of prohibited objects.
58- Making useful information available to the fans (bus and other public transport lines to and from the stadium, parking facilities, customs provisions and visa requirements, accommodation and eating possibilities and their average prices etc..); where possible, providing appropriate accommodation for visiting supporters.
59- Liaising with the media in a spirit of co-operation, particularly concerning information for supporters and the number of media representatives circulating near the playing field.
60- Distraction and entertainment of spectators before the game (curtain-raiser match, music parade etc..).
VI. Co-ordination measures
61- To ensure appropriate co-ordination, before the match the organisers shall nominate a Safety Manager, in charge of contacts with the public authorities and their consultation, and liaison with the Police and Emergency Services, granting him/her the necessary resources to carry out the tasks for which he/she is responsible, including access to and radio communication with the command post.
62- The Safety Manager will evaluate on behalf of the organisers the degree of risk which the match presents, and supervise on their behalf the application of the safety measures mentioned above, and the dissemination of information to spectators on safety measures, particularly concerning objects which may not be introduced in the stadium.
63- The Safety Manager, in liaison with the representative of the public authorities empowered to authorise the staging of the match and with the police, will ensure the implementation of those safety measures which are the organisers' responsibility. For high-risk matches, the Safety Manager will ensure that there are a sufficient number of coordination meetings with all parties involved in planning and supervising the staging of the match.
64- The Police Department, the Fire Department, and Medical Emergency bodies will each name a representative, who will attend the coordination meetings.
65- After the match, the Safety Manager will draw up a report on the effectiveness of preventative measures taken, to be sent to the appropriate authorities.
66- The Police Commander and the Safety Manager will make contact with the Referee before the match.
67- Where appropriate, the public authorities will authorise the match after checking compliance by the organisers with applicable legislation (if any) on the staging of public events, and any other obligation of the organisers, including those listed above.
68- The organisers will be informed by the public authorities as soon as possible of any objection to the staging of the match(es) and/or of any particular condition which would have to be fulfilled before the match(es) could take place.
69- A Crisis Group, including the Safety Manager, senior representatives of the Police, Fire Department, Medical Emergency, the competing teams, the Stadium authority and the Public Authorities, will meet in case of need before or during the match, to take urgent decisions where appropriate; arrange a key word known to Crisis Group members only, to be used through the public address system as call in case of need.
70- After the match, examine measures taken and draw lessons.