Governments, private companies and other actors have a duty to respect human rights offline and online. We will work with them to apply the guide, and to ensure that internet users have access to effective remedies when they believe their rights have been restricted or violated.

Welcoming the Guide's adoption, Secretary General Thorbjørn Jagland

Guide to Human Rights for Internet Users Now Available

The Council of Europe has released the Guide to human rights of internet users, designed as a tool to: be used by individuals and to be relied upon when facing difficulties in exercising their rights; help governments and public institutions to discharge their obligations to protect, respect and remedy human rights; be a kick-starter for national discussions on protection and promotion of human rights of internet users and their empowerment in internet environments; promote corporate social responsibility by encouraging the private sector to act responsibly and with respect for the human rights of individuals that they contract with. The Guide exists in several languages (see below).

The Guide is available in the following languages:















report report

Terms of service and human rights: an analysis of online platform contracts

The finding of this report demonstrate just how difficult it can be for Internet users to understand and thereby consent to the terms of service of online platforms in order to make fully informed decisions on issues which affect their human rights such as content restriction policies and processing of personal data.

The Guide to Human Rights of Internet Users was developed with broad multi-stakeholder consultation with governments, private companies from the telecommunications and online service providers sectors, civil society organisations, and representatives of the technical community and academia.

The Guide to Human Rights of Internet Users is based on existing human rights contained in the European Convention on Human Rights and other Council of Europe conventions and legal texts, as well as on certain interpretations of these rights by the European Court of Human Rights.