Neukölln is one of the largest boroughs of Berlin and one of the poorest regions in Germany with a very weak social infrastructure. These difficult general conditions have a very strong impact on the opportunities for citizenship in Neukölln. They are a “hard” benchmark for the results of intercultural integration, which is constantly in conflict with social, educational, integrative and economic problems.

Neukölln’s neighbourhood management policy was the key to led to increased democratic participation in decision making and the regeneration of disadvantaged urban areas. This success stems from the establishment in 2006/7 of ‘Quartiersräte’, loosely translated as neighbourhood ‘committees’ or ‘advisory boards’, in all of Berlin’s districts. Berlin-Neukölln has especially benefited from this initiative, which has given its culturally diverse residents the chance to be involved in tackling social issues and shaping their own neighbourhoods.