The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

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To get acquainted with cities’ good practices related to the management of the Covid-19 pandemic, please visit Intercultural Cities: COVID-19 Special page.

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Interkulcultural Mediation at the Rixdorfer Primary School

Mediating between cultures and languages to promote intercultural integration in schools.
2018 on
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Berlin-Neukölln supports the organisation “LebensWelt” (“Living Environment”) in its intercultural mediation project at the Rixdorfer Primary School in Neukölln, which is visited by 19 different nationalities and by many children with families that do not speak German or English.

The intercultural mediators work with parents and teachers to solve specific conflicts or problems, such as learning difficulties or other problems that teachers and pupils have with one another.

Moreover, the mediators familiarise parents and children from minority/migrant background with the German school system and offer advice on upbringing and how to support their children’s education. Parents are thereby encouraged to take part in their children’s school life and to see that their children’s education is the task of both school and parent.


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