24/7 Network established under the Convention on Cybercrime
About
The Council of Europe supports the functioning of the 24/7 Network established according to Article 35 of the Convention on Cybercrime (Budapest Convention), inter alia, by maintaining a Directory contact points which is updated and shared regularly with the members of the Network.
Moreover, under cybercrime capacity building projects implemented by the Council of Europe’s Cybercrime Programme Office in Bucharest (C-PROC) support is provided to members of the Network or countries interested to join, on the establishment of contact points and their role and responsibilities.
The Network of 24/7 is a tool for expedited international cooperation on cybercrime and electronic evidence which is very much used for operational cooperation between Parties to the Budapest Convention. In practice, most 24/7 contact points are attached to specialised police or prosecution services for cybercrime.
Under the current legal framework, the 24/7 Network facilitates immediate assistance for the purpose of investigations or proceedings concerning criminal offences related to computer systems and data, or for the collection of evidence in electronic form of a criminal offence.
The Second Additional Protocol to the Budapest Convention, on enhanced cooperation and disclosure of electronic evidence, opened for signature in May 2022, brought new responsibilities for the 24/7 Network in order to enhance international cooperation between States as well as with the private sector.
Benefits of the 24/7 Network
It is a specialised Network (cybercrime and e-evidence)
The contact points are formed by multidisciplinary and qualified teams
It is a trustworthy Network with increasingly strong relations between members
The co-operation within the Network is expeditious, efficient, in real time and successful
The Directory of contact information is kept up to date and thus reliable
The contact points are available 24/7
The electronic data can be expeditiously preserved
The electronic data retained through the use of the Network and additionally collected through subsequent MLA procedures can be used as evidence in criminal cases
The Network can be used for obtaining information on legal frameworks of the counterpart
On 1 October 2025, the Council of Europe through the Cybercrime Programme Office (C-PROC) organised the ninth Annual Meeting of the 24/7 Points of Contact (PoC) at the EUROPOL premises, in the Hague, the Netherlands. According the Article 35 of the Convention on Cybercrime (Budapest Convention),...
Representatives from five Pacific countries (Papua New Guinea, Tonga, Vanuatu, Fiji, and New Zealand), gathered in Nadi, Fiji for the regional exercise aimed at strengthening cooperation on cybercrime and electronic evidence through the 24/7 Network established under the Cybercrime Convention...
On 7 April 2025, the GLACY-e project, a joint initiative of the European Union and the Council of Europe, successfully conducted an online workshop aimed at enhancing the knowledge and cooperation of representatives from Cameroon, Côte d’Ivoire, and Benin through the 24/7 Points of Contact...
On 25 March 2025, the International Network of National Judicial Trainers (INJT) held its first 2025 practitioner-to-practitioner (P2P) webinar on the topic of international cooperation on cybercrime and electronic evidence, with a focus on the 24/7 Network established under the Convention on...
On 18 October 2024, the Cybercrime Programme Office of the Council of Europe (C-PROC) organised the eighth Annual Meeting of the 24/7 Points of Contact at the EUROPOL premises, in The Hague, Netherlands. Under Article 35 of the Convention on Cybercrime (Budapest Convention), the 24/7 Network...
During 28–30 May, a workshop on the legislative reform on cybercrime and electronic evidence took place in Yaounde, Cameroon. The workshop gathered around 70 participants from the Ministry of Postal and Telecommunication (MINPOSTEL), Ministry of External Relationship (MINREX), Ministry of Justice...
About
Benefits of the 24/7 Network
Who are the members?
Albania
Andorra
Armenia
Austria
Azerbaijan
Belgium
Benin
Bosnia and Herzegovina
Bulgaria
Cabo Verde
Cameroon
Canada
Chile
Colombia
Côte d'Ivoire
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Ecuador
Estonia
Fiji
Finland
France
Georgia
Germany
Ghana
Greece
Grenada
Hungary
Iceland
Israel
Italy
Japan
Kiribati
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Mauritius
Moldova (Republic of)
Monaco
Montenegro
Morocco
Netherlands
New Zealand
Nigeria
North Macedonia
Norway
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Romania
Rwanda
San Marino
Sao Tome and Principe
Senegal
Serbia
Sierra Leone
Slovakia
Slovenia
Spain
Sri Lanka
Sweden
Switzerland
Tonga
Tunisia
Türkiye (Republic of)
Ukraine
United Kingdom
United States of America
Vanuatu
List of 24/7 points of contact (competent authorities) (version July 2025)
Contact details can be quickly made available upon request.
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