The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.


The Copenhagen Host Programme

A comprehensive city-wide service to connect local people with newly-arrived citizens
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Copenhagen’s Host Programme seeks to facilitate encounters between newly arrived migrants and Copenhageners who wish to volunteer as hosts. It is coordinated by the city’s Department for Integration and Language which is responsible for administrating the Integration Act in the municipality of Copenhagen.

The programme is operated in close collaboration with two local organisations. The Danish Refugee Council carries out social activities with newly arrived inhabitants including Danish conversation courses and provides information on the local community, cultural activities and those carried out by local associations. The Foreningen Nydansker helps newly arrived inhabitants integrate into the local education system and job market.

Kari Mørkøre-Yde, coordinator of the Host Programme, explained the programme’s expected outcomes stating that it will result "in an increased understanding, awareness and tolerance among the residents of Copenhagen" as well as in “a city that is more welcoming and easier for foreigners to settle in”. She also stressed the importance of the Host Program in facilitating the integration process. “It prevents discrimination. It promotes inclusion of new citizens".

The programme has attracted an overwhelming interest from newcomers with different permits including refugees, family reunifications, EU citizens, green card holders and students. The benefits of the programme according to newly arrived inhabitants range from making new friends, to meeting people in similar professions, to finding out about public services, to entering the labour market. One testimonial said: “I had a chance to meet a Danish person from my professional field and I learned about the Danish system". Another when referring to the advantages of participating said: “I found a good friend and a voluntary job”. Time was the main challenge for people who were keen to participate in the programme. One participant stated: “Lack of time from my side was a problem as I was going to class in the mornings and work afterwards, but we managed to find time to meet during the weekend or evenings".

Kari Mørkøre-Yde explains the success of Host thus: “It boils down to close cooperation between the municipality and civil society organisations, a broad target group and personal contacts”. A solid legal framework – The Danish Integration Act – also helps. Put simply it allows individuals and residents in Copenhagen to act as hosts for newly-arrived populations and receive a reimbursement for small expenses in relation to their hosting activity.

Regarding future perspectives “It is important that the Host Programme’s design remains a collaboration between the municipality, voluntary organisations and civil society, since the precondition for the success of the programme is to gain contact through the municipality, have the professionals work with volunteers in the voluntary organisations and participation of people from civil society who are motivated out of altruistic interest”.

Copenhagen’s Host Programme goes way beyond offering newly arrived inhabitants a symbolic “welcoming ceremony”. It contributes to promoting social ties, dialogue, tolerance and respect on an equal footing between all inhabitants in the city. It also ensures that newly arrived inhabitants to the city are familiar with the city’s services, job market, and educational systems. In our view it could be considered a best practice intercultural policy example which may inspire other European cities to implement similar initiatives.

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