The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

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To get acquainted with cities’ good practices related to the management of the Covid-19 pandemic, please visit Intercultural Cities: COVID-19 Special page.

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BragaIncoming Programme

2018 on
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In 2018 the city of Braga launched the “Bragalncoming Programme”, a digital tool that aims to help newcomers with much-needed information for their adaptation in the host society. This programme was developed as part of a welcoming and social integration policy.

Bragalncoming provides all new Braga residents and visitors with a digital tool that will help them adapt to their new host city. Besides, the application is also a means of contact between the municipal entities and the communities already settled in the city.

The app contains all kinds of useful information (about schools, parishes, health centres, consulates) which is regularly updated and easy to get. In order to offer a full portrait of the city and promote interaction, the application has a strong focus on cultural aspects, ranging from information on the show spaces to the available local media. The mobile application is free and available on Apple Store and Play Store.

The app was developed thanks to a partnership with the political parties represented in the city Council and the associations of women and migrant women. So far it has been very well received by the users but it will however undergo an evaluation process by the city’s audit so to assess its actual impact.


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