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Workshop on effective communication and intercultural messaging in times of crisis

Migration and diversity are now central components of the public debate in Europe on issues of culture, social cohesion and identity. They stir emotion, inflame opinion and attract political controversy with equal measure, presenting those who see strength in the inclusive and intercultural future of cities with unique challenges. Communicating this positive vision of cities requires a media skill-set that combines engaging, optimistic and timely messaging, with a strong understanding and command of data and research. Focused communication of this type is even more crucial during a crisis, which can place city officials in the eye of a media and political storm and put at risk years of community trust-building and solidarity.

That is why the Intercultural Cities project organised a meeting entitled ‘Effective Communication and Intercultural Messaging’ in times of crisis in Paris on 9 and 10 May 2016. Participants were elected officials and key policy officers from cities members of the ICC Network, particularly those in charge of diversity and integration and/or media relations. Contributors engaged in discussions and practical exercises (mock media interviews) led by experienced journalists, in order to share ideas and best practice for successful communication.

Paris, France 9-10 May 2016
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