The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

Template for collection of Good practices >>


To get acquainted with cities’ good practices related to the management of the Covid-19 pandemic, please visit Intercultural Cities: COVID-19 Special page.

Amadora

A welcoming app

2022

The Portuguese Network of Intercultural Cities (RPCI) has developed an app called Portugal Incoming. The app launched in 2019 is a major practical contribution to the integration of migrants in Portugal, bringing all relevant information on how to navigate the Portuguese services and bureaucracy,...

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Providing information and strengthening awareness about business development for most vulnerable

Amadora - “Amadora Empreende” Programme

Amadora, Portugal

The Programme “Amadora Empreende” seeks to identify, with the young population and from people in situations of social vulnerability of Amadora, individual entrepreneurial initiatives by providing the necessary conditions for developing a business idea. With two distinct points of action: “ A...

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Amadora Empreende

2016

The Programme “Amadora Empreende” seeks to identify, in association with the youth and people in situations of social vulnerability, individual entrepreneurial initiatives by providing the necessary conditions for developing a business idea. There are two distinct points of action: “A Incubadora...

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Amadora launches a Guide on the welcoming of migrants

The 2017 OECD annual report on international migration states that 5 million people migrated permanently to OECD countries during 2016, well above the peak recorded in 2007. According to the same report, human mobility was the main growth factor for the period 2015-2016. The city of Amadora has a...

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Anti-rumour agents and cultural activities to increase acceptance of newcomers in Amadora

Amadora participated in the Council of Europe pilot Anti-rumours project already in 2014. The project resulted in the creation of an anti-rumours network in each of the participating cities. Since then, Amadora has continued developing and sustaining its anti-rumours strategy. The Amadora...

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Don’t Feed the Rumour

From September 2014 to May 2015 (still ongoing as part of the municipal strategy for promoting interculturality)

“Immigrants are linked to crime and radicalisation”, “immigrants live off grants from the state” or “foreign children only bring problems to the schools”, are just a few of the rumours spread about immigrants. The campaign “Do not feed the rumour” aims to fight against stereotypes, prejudices and...

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Fostering inclusive recruitment: project report and Guidebook for Employers

17 January 2022

Employment is crucial factor for inclusion: it brings economic independence, and it is often a starting point for newcomers and migrants to develop local networks and relationships, and to fully develop their potential. However, migrants and newcomer do not always have easy and clear access to...

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Zambujal Gets Better!

2016

The municipal housing stock of Amadora consists of 2052 houses across three main districts with a large number of residents of the same Cape Verdean ethnic background. Many of the residents were economically and socially excluded, Several projects for the integration of the resident population in...

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Ansan

Democratic citizenship in Ansan

2020

Under the Public Official Election Act of the Republic of Korea, only Korean nationals aged 25 or older may run for a local election. Those with foreign nationality are not allowed to be a candidate although they are entitled to vote in local elections three years after the acquisition of...

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Education support centers to promote intercultural skills

2020

In the Republic of Korea regional Education Offices are responsible for education in their jurisdiction, not local governments. However, Ansan City has role to assist the regional Education Office and runs education support centres to help students learn. There are 34,655 elementary school...

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Intercultural public services for a “Global City”

2020

Guided by its vision “A Global City and Leader in Korea,” the city of Ansan makes pioneering efforts to develop policies for non-nationals and make the city a place for the co-prosperity of nationals and non-nationals. Ansan City sees non-national policy as one of its key policy areas and has the...

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Media and social media intercultural literacy

2020

Ansan City, in cooperation with local media companies, runs a multicultural newspaper subscription project. It aims to provide non-nationals with a range of information and inform them about the city’s policies. The multicultural newspaper is published twice a month, with a circulation of 20,000...

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Promoting multilingualism in a multicultural city

2020

Ansan City offers Korean language education for non-nationals. The city itself runs Korean language education programmes while commissioning private organisations to complete the offer. There is a course in preparation for the Test of Proficiency in Korean (TOPIK), which is considered a necessity...

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The Intercultural acceptance survey to build intercultural competence skills

2020

The Republic of Korea conducts a triannual survey of locals on their intercultural acceptance. The findings from the survey serve as reference data for policy development. To ensure even more precise information analysis, Ansan City plans to conduct its own intercultural acceptance survey once a...

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Auckland

A “Together We’re Auckland” Communications Guide

2018 on

The 'Together We're Auckland' communications guide helps the Auckland Council convey a sense of togetherness, diversity, collaboration and a positive outcome and community spirit. With the support of this guide, the Council aims to ensure that every Aucklander feels included in what is happening...

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An ‘Integrated Area Plan’

2017 on

When proposing a change, Auckland Council partners with appropriate community organisations to engage with the communities affected. In 2017, the Council included the communities of South Auckland in an 'integrated area plan' to prepare for future development in the area. The engagement strategy...

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Auckland’s intercultural elections

2016 on

Auckland’s 2016 election campaign was developed to appeal to those traditionally less likely to vote. The city sought feedback on it from ethnically diverse focus groups and adapted the messages to appeal to specific communities, including the Māori, Pacific, Chinese and Rainbow communities. New...

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Auckland’s minority advisory bodies

2018 on

The Independent Māori Statutory Board (IMSB) is mandated through legislation to ensure Auckland Council takes the views of Māori in Auckland into account when making decisions. The IMSB monitors Auckland Council activities, providing advice and assisting with the development of strategies and...

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Auckland’s Research and Monitoring Unit

2018 on

Auckland Council's Research and Monitoring Unit (RIMU) conducts environmental, social, economic and cultural research to inform and support policy development, implementation and evaluation. The Auckland Plan 2050, for example, is based on statistical and qualitative evidence about diversity and...

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Auckland’s support for its diverse entrepreneurs

2018 on

The council-controlled organisation “Auckland Tourism, Events and Economic Development” (ATEED) has created a range of programmes and facilities that can support entrepreneurs from all cultural backgrounds: GridAKL is part of Auckland City’s Wynyard Quarter Innovation Precinct. The GridAKL ethos...

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Nga Kete Akoranga (NKA)

2018 on

The Nga Kete Akoranga (NKA) is a programme of learning and development activities available to all Auckland Council staff. The programme builds staff capability to respond effectively to Māori and meet the strategic goals, policy directives and commitments to the Treaty of Waitangi. It includes a...

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Te Wiki o te Reo Māori (Māori Language Week)

2018 on

Auckland participates in the Māori Language Week, organising various events and activities across the city. These include bi-lingual story-telling in te reo Māori and English, performances by Māori artists, competitions in the knowledge of Māori words, reading groups for adults, workshops in...

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The Auckland Plan 2050

2019-2050

The Auckland Plan 2050 outlines a 30 year strategy for Auckland to tackle three key challenges: Population growth and its implications (pressures on communities, environment, housing and roads) Sharing prosperity with all Aucklanders (economic deprivation in certain areas, unjust social patterns...

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The Champions for Change Network

2018 on

Many of Auckland’s senior leaders are part of the nation-wide Champions for Change Network, a group of Chief Executives and Chairs from the public and private sector who are committed to raising the value of diversity and inclusiveness throughout the wider business community. This network takes...

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The Inclusive Auckland Framework

2019

Auckland Council's Inclusive Auckland Framework outlines an organization-wide change programme led by the Diversity and Inclusion Team to improve diversity and inclusion outcomes for Aucklanders and for the Council. It draws on and aligns perfectly with the intercultural cities principles and...

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The Quality of Life Project

2016 on

Auckland Council collaborates with other New Zealand councils to manage, fund and administrate the Quality of Life Project which asks residents about perceptions of the impact of diversity on Auckland as a place to live. In the 2016 Quality of Life survey, just over half (53%) of Aucklanders...

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The Study Auckland Team

2018 on

The council-controlled organisation “Auckland Tourism, Events and Economic Development” (ATEED) has set up a “Study Auckland” team to maximise the long-term benefits international education brings, by: Positioning Auckland as a centre of excellence to attract students who will make a valuable...

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The Tripartite Economic Alliance

2018 on

The Tripartite Economic Alliance increases meaningful and substantive trade and investment opportunities for Auckland-based businesses, entrepreneurs, and investors with two of its key international partner cities (Guangzhou and Los Angeles). At the same time it allows the city to foster its...

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The Welcoming Communities Initiative

2018 on

Auckland Council, ATEED and Immigration New Zealand (a central government agency responsible for bringing people to New Zealand to enhance New Zealand’s social and economic outcomes) have signed a partnership agreement to leverage collective skills and resources in order to maximise the...

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“Cultural awareness capability”

2018 on

“Cultural awareness capability” is included as a requirement for the role of an elected member at the Auckland Council. It requires members to: Understand and empathise with different people and cultures within the Auckland community; Respect and embrace differences and diversity in a...

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Ballarat

Harmony Fest

2016 on

Since it was launched in 2010, Harmony Fest has become the City of Ballarat’s vibrant diversity celebration. Harmony Fest wraps around Harmony Day, the United Nation’s International Day for the Elimination of Racial Discrimination, which is celebrated on 21 March. The day encourages Australians...

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Intercultural Ambassadors

2016 on

The Intercultural Ambassador Program aims to enhance community awareness and social acceptance in Ballarat, foster leadership within multicultural and Indigenous communities, and highlight the positive contributions migrants and Indigenous Australians make to our community. Ambassadors are...

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Intercultural Employment Pathways Program

2020 on

The Intercultural Employment Pathways Programme (IEP) aims to enhance social inclusion, employment and education pathways for culturally and linguistically diverse men, women and youth. This programme supports participants with training and personal development opportunities to be work and...

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Intercultural Interaction: collective healing and memory of this time

2020

In 2020 the Cities of Ballarat, Melton and Maribyrnong launched a Storytelling project involving a series of three remotely delivered workshops that focused on how the art of storytelling can be used to help build connection, address fear, ease anxiety, and be a tool in trauma-informed practice....

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Reconciliation Action Plan

May 2019 – May 2021

The City of Ballarat have developed and Innovative Reconciliation Action Plan May 2019 – May 2021. This plan demonstrates an organisational commitment to raising awareness about reconciliation, demonstrating this commitment and raising the profile of reconciliation in our community. The City of...

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Through the iGen Foundation the Australian civil society promotes the practice of interculturalism in Australia and the Asia-Pacific region

2018

Since 2015, iGen Foundation, a company established in Australia which works mainly in the area of youth and migrant entrepreneurship and management consulting, is meeting Mayors and other elected members within city councils in Australia and New Zealand to encourage membership of ICC. iGen...

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Barcelona

#BCNvsODI

2017 on

Launched in May 2017, this project aims to raise awareness against hate speech. The action was firstly implemented in the frame of the #BCNvsOdi International Conference. Barcelona is a diverse city committed to the equality between people. Hate speech (because of origin, religion, gender, sexual...

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#CelebremBCN campaign: when residents with different origins and cultural contexts celebrate, the whole city celebrates

2019

#CelebremBCN (Let’s celebrate Barcelona) campaign gives visibility to the wealth of origins and life experiences peacefully co-existing in Barcelona. The festivals organised in frame of the #CelebremBCN campaign are open to all residents and provide a space for intercultural dialogue and for...

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A City Infrastructure to Combat All Forms of Discrimination

Concept Barcelona City Council publishes an annual report on incidents of discrimination reported in the city. This covers diverse grounds of discrimination including: racial or ethnic origin; sexual orientation; disability; language; gender; socio-economic status; health; religion; ideology; and...

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A knowledge sharing session to keep on dismantling rumours and stereotypes

13 July 2017

On the 13th of July 2017, the BCN Antirumours Network training team organised a meeting with associations and experts at the Casal de Entidades Mas Guinardó with the goal of going further into concepts such as the intersectional and decolonisation perspectives. The BCN Antirumours Network is...

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A pioneer plan to combat Islamophobia

2017

The City Council of Barcelona has presented its municipal plan to combat Islamophobia, a pioneering municipal government measure in the Spanish state which aims to guarantee social cohesion and protect human rights. The document has been discussed and agreed upon in a process involving eighty...

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Active participation and celebration of the Roma community and culture in Barcelona

2022

The Barcelona Municipal Council of Roma People facilitates and promotes the participation of citizens in political decision-making processes since 1998. The Council is a consultative and participatory body. It promotes the recognition of Roma culture, fights against racism, discrimination and,...

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Targeted Equality Data Initiatives

An observatory in Barcelona

Since 2018

Purpose: The Barcelona Discrimination Observatory works, since 2018, to make visible any situations of discrimination in the city, and to contribute to the scale and design of the actions required to address such situations. Structure: The observatory is a partnership initiative involving: the...

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Anti-discrimination campaigns in Barcelona

2022

Barcelona runs regular anti-discrimination campaigns and raises awareness about discrimination in several ways: Through the BCN Anti-rumour Strategy – a communicative strategy of awareness-raising and training that aims to generate tools and resources to debunk rumours and stereotypes that hinder...

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Art, music and theatre prevent social exclusion and promote the democratization of culture

2017

Apropa Cultura is a network of cultural facilities, such as theatres, concert halls, festivals and museums, whose main purpose is to encourage inclusiveness promoting cultural activities and events. The initiative started during the season 2006/2007 when L’Auditori launched the Auditori Apropa: a...

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Aturem Rumors

2018-2019

The campaign attempts to respond to the rise of racist discourses that feed rumours, strengthen stereotypes and stir up fear and mistrust in social networks among residents in Barcelona. The campaign aims to build alternative narratives starring activists and influencers from an intercultural and...

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Awareness-raising among pupils on religious diversity by The Office for Religious Affairs (ORA)

2022

In Barcelona, there is a municipal service devoted to inter-religious relations. The Office for Religious Affairs (ORA) is a service of the Department of Citizens' Rights, Culture, Participation and Transparency that works to guarantee the exercise of the right to religious freedom in Barcelona...

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Barcelona - Microhistories of the diaspora: experiences of the feminine dispersion

2018

Microhistories of the diaspora is a project which invites to think the concept of the «diaspora space » instead of the concept of diaspora alone. The project investigates which specificities add race, gender, class or language, to “embodied experience of diaspora subjectivities”. In this sense,...

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Barcelona and international municipalism

2018

Barcelona has a firm commitment to international municipalism, with two priority areas: promoting bilateral relations and joint work with other cities ─ to exchange knowledge and learn from cities that are benchmarks in various fields, and to promote common policies─ and to strengthen Barcelona's...

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Barcelona City Council presents a pioneer plan to combat Islamophobia

2017

The City Council of Barcelona has presented its municipal plan to combat Islamophobia, a pioneering municipal government measure in the Spanish state which aims to guarantee social cohesion and protect human rights. The document has been discussed and agreed upon in a process involving eighty...

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Barcelona Discrimination Observatory

Purpose: The Barcelona Discrimination Observatory acts, since 2018, to make visible any situations of discrimination in the city, and to contribute to the scale and design of the actions required to address such situations. Structure: The observatory is a partnership initiative involving: the...

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Barcelona invests in policies, programmes and monitoring to tackle discrimination

2022

Barcelona has a wide set of policies and measures to reduce discrimination in the city: The government measure "Office for Non-Discrimination" (2017) (OND) explicitly states that one of the functions to be incorporated into the OND is the power to impose penalties for discriminatory motives. To...

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Barcelona Municipal Immigration Council

as from 2019

The Barcelona Municipal Immigration Council (Consell Municipal d'Immigració de Barcelona, CMIB) is an advisory and participatory body of the Barcelona City Council and was established in 1997 with the aim of contributing to the achievement of equal rights and opportunities for people with a...

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Barcelona supports Access to the Labour Market through Regularisation

2022

BCN Activa has the Pròxim Programme, a social and labour insertion programme for people in an irregular administrative situation that can be regularised. This accompaniment programme towards regularisation is aimed at different profiles: people in a situation of vulnerability (e.g. in the field...

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Barcelona updates its Intercultural Plan

2021

In July 2021, Barcelona’s second Intercultural Plan for 2021-2030 was presented. The new plan provides an updated analysis of the city context and responds to the latest developments in the field of intercultural policies. The plan was adopted together with government measures to “advance towards...

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Barcelona: A ‘DIY’ urban future that is accessible, inclusive, and open source

2022

Cities from across the world are successfully implementing innovative projects aimed at addressing both interculturalism, inclusion and circularity, ranging from migrant-led community cafés to recycling shops that transform waste to overarching urban planning initiatives that transform the...

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Barcelona: The districts reflect on education and interculturality

21 June 2018

On 16 May, technical representatives of all the city’s districts met to work on the challenges implied by intercultural education. During the last two years the BCN Interculturality Programme has encouraged periodic collaborative meetings with the technical area of Barcelona City Council ‘s...

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Barcelona’s Neighbourhood Plan

Ongoing

Diversity has increased overall in Barcelona over the last 10 years which has tended to increase the range and presence of diversity in all its neighbourhoods and districts. The Neighbourhood Plan (Pla de Barris) is a municipal initiative that implements social, economic, and urban actions to...

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Barcelona’s Strategic Framework for Immigration and Interculturality

2016

The Barcelona Interculturality Plan (2010) was a mandate of the City Council’s Immigration Working Plan 2008 and its main goal was to define a clear intercultural policy strategy about how the city faces the challenges posed by the increase in sociocultural diversity for the next 15 years. The...

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Cartografía de Conocimientos

2019

The city of Barcelona has committed to promote equality as a fundamental right in the field of health. The project Cartografía de Conocimientos (Knowledge Cartography) was born in 2012 to build intercultural encounters based on positive interaction that favour the exchange of resources,...

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Centre for Linguistic Normalization

2016

The Barcelona Centre for Linguistic Normalization (CLN) welcomes over 17,000 students from 127 different countries. The classes are thus an active example of diversity and the respect of difference. It is for this reason that the CNL has adopted intercultural dialogue as one of the strategic...

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Co-existence through Education

2016

Through the project Convivència i Mediació (Co-existence and Mediation) the City of Barcelona has reorganised its school teaching service to strengthen the values that ensure coexistence in a context of cultural diversity. The new reality makes schools work to promote the values of respect for...

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Data collection and analysis to counteract discrimination

2022

Sustaining its strategy to counteract discrimination, particularly those practices negatively affecting migrants and racialised citizens, the city of Barcelona carried out a second sociological study aimed at detecting discriminatory practices in housing. Entitled “A la carte discrimination” the...

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Do It In Barcelona

2016

Do it in Barcelona aims to attract foreign entrepreneurs to the city by providing them with support services for the development of their businesses. The programme helps newcomers by ensuring they have knowledge of the new environments in which they find themselves and the tools that can guide...

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Espai Avinyó-Llengua i Cultura

2018-on

The Espai Avinyó-Llengua i Cultura is a project under the BCN Interculturality Programme launched by Barcelona City Council. It promotes the recognition and knowledge of cultural diversity, through cultural-activity programmes in order to improve interculturality and developing a culture of...

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Interconvictional ceremony in memory of the victims of the terrorist attack in Barcelona

One week (17-24 August 2017)

The ceremony was organised in the aftermath of the terrorist attack in Barcelona on 17 August 2017 and included in the framework of the citizens’ rights and diversity strategy of Barcelona City Council. The objective of the initiative was to offer an open space in which to pay tribute to the...

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Intercultural public space

The city of Barcelona places enormous importance upon public space as the place where a diverse but harmonious community can be built. This means that place-making professionals (such as architects, planners, transport managers, constructors etc) within the city council must develop their...

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Interreligious dialogue groups programme

2017 on

For almost three years now the Barcelona City Council and the UNESCO Association for Interreligious Dialogue (AUDIR) are carrying out a programme to promote interreligious dialogue groups in various neighborhoods of the city . Within the framework of this programme, interreligious groups...

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Measure to promote the participation of people with diverse cultural and native backgrounds in Barcelona participation areas

On-going, until end of 2019

This new government measure is an action that emerges from a shared concern in relation to the possibilities to make traditionally excluded population(s) enjoying active “citizenship” and full participation, throughout the different participation channels or areas of work. More specifically, the...

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Mediation is a priority in Barcelona

2022

Barcelona has a wealth of services to ease tensions and provide mediation in the city. The Translation and Intercultural Mediation Service aims to help professionals who work with people of different origins to adopt an intercultural perspective. It is divided into three areas: translation;...

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Office for Non-Discrimination (OND)

Permanent

In 1998, the city of Barcelona created The Office for Non-Discrimination (OND), with the aim of dealing with discrimination-related human rights violations, and to improve the anti-discrimination work and equality. The OND is a mechanism for guaranteeing human rights at a local level. The service...

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Programa ANNISA

ongoing

The Annisa Programme is a project focused on the participation and interaction of Pakistani communities and the Besós neighbourhood in the district of Sant Martí. It is a municipal project run by Barcelona City Council in the Sant Martí district. It got off the ground in the Besós neighbourhood...

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Promoting multilingualism at school and in the city

2018 on

Barcelona deploys steady efforts to boost the learning of languages that make up the linguistic ecology of its neighbourhoods, in accordance with the Universal Declaration of Linguistic Rights, which was approved in Barcelona during the World Conference on Linguistic Rights in 1996. A learning...

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School promoters for Roma in Barcelona

2022

It is estimated that 10 000 Roma and Travellers live in Barcelona. Equal rights are declared in the constitution, but discrimination against Roma is common (access to education, housing, services, labour market etc.). Some of the inequalities faced by the Roma community in Barcelona include: The...

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The BCN Anti-rumour Network celebrated the International Day for the Elimination of Racial Discrimination through two anti-rumours workshops

2018

The “Dynamisation Group” of the BCN Anti-rumour Network has organized two workshops on the occasion of the Day for the Elimination of Racial Discrimination: Muslim singers against Racism and Maleness is a space for discussion and analysis with the moderation of Wafae Moussaoui, organised on 20...

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When art meets interculturality

28 September 2017

Espai Avinyó-Language and Culture Centre has been providing since 2011 a wide range of cultural activities aiming to be as inclusive as possible, highlighting the importance of interculturality through the masterpieces of artists coming from different cultural backgrounds. The artistic activities...

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World Interfaith Harmony Week

Permanent

The World Interfaith Harmony Week was launched by the United Nations in 2011 as a decentralised initiative, taking place all over the world every year in the first week of February. It is a week of interfaith dialogue and interaction, including events such as “harmony breakfasts”, movie...

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XEIX

2016

The project is about fostering intercultural relations in multi-ethnic districts through raising the level of interaction of businesses with each other and their communities. The project was first implemented in 2012 in Fort Pienc, a neighbourhood with an important presence of Chinese families...

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Bergen

Action Plan for Inclusion and Diversity

2016

The city council of Bergen has formally adopted a public statement of its intentions as an Intercultural city. It has designed an integration strategy with intercultural elements and has developed an integration action plan to put it in practice. An evaluation process for the integration strategy...

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Bergen – a safe city for LGBTI refugees and citizens with migrant background

2017- 2021

Many immigrants in Bergen come from countries with a different view on gender and sexuality diversity than in Norway. In several countries homosexuality is still illegal, so in order to promote good attitudes the city needs to convey information of lgbti-people’s situation in Norway. Therefore,...

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Bergen: Integration project for newly arrived refugees with urban farming

2022

The City of Bergen has established a course for newly arrived refugees combining Norwegian language learning and learning skills farming in urban areas. This project has been especially aimed at refugees with a little formal education and maybe a background in farming. This project is a part of...

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Bringing all inclusion services in Bergen under one roof

2021 - 2024

Within the framework of the international project “Building Dignity”, Bergen (Norway) is working to create a centre combining services and learning – bringing all essential activities under one roof at an attractive location. The centre will be placed in a former education centre for teachers,...

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EMPO Multicultural Resource Center

2016

The EMPO flerkulturelt ressurssenter is a resource center for young adults and families with immigrant background living in Bergen. It is under the Church City Mission and is led by a team of 14 staff and 6 volunteers with a multicultural and interdisciplinary and broad knowledge and experience...

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Fargespil (Kaleidoscope)

2016

Fargespill focuses on what happens when differences meet through traditional music and dance: Ethiopian shoulder dance meets Norwegian “gangar”. Mogadishu meets Kollywood, “fallturillturalltura” meets “habibi habibi”. Children-rhymes from all over the world unite in one grand polyphonic mantra....

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FIKS Bergen

2016

The FIKS Bergen initiative promotes cooperation between different sports clubs to ensure inclusion of people from migrant background in their activities. This happens through school projects, swimming lessons, regular leisure and events around the neighbourhoods. The city council’s Sports Service...

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Generational Dialog

2022

Purpose The project aims to create a better basis for communication between generations (i.e. between “second-generation” children born and living in a foreign country and parents that migrated later in their life and want to keep connections with their culture of origin) that involves increased...

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Global Future

2016

The city of Bergen was concerned to learn the findings of a survey which revealed that the ethnic background of public employees only reflected the composition of the city's population at the lower echelons. In 2013, the City Council passed an action plan called The Future Workplace which aimed...

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Inclusive Housing in Bergen

ongoing

The city of Bergen offers again an excellent example of inclusive policies – in the case of housing specifically targeting refugees and newcomers. The city owns around 3 400 dwellings for social renting to particularly vulnerable people with low incomes. Within these, families are given priority....

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INN Bergen

2016

Newcomers relocating to Norway often leave behind a familiar and trusted network. The project’s aim is to help them recreate a new network in Norway. A good job is often not enough. To help the assignees build this network, INN (International Network of Norway) in association with the Bergen...

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Intercommunal mediation

2016

Bergen has introduced many initiatives to achieve its mediation and conflict resolution policy objectives. The city has set up a generalist municipal mediation service which also deals with cultural conflicts. Bergen also provides mediation services in places such as neighbourhoods, on streets,...

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Targeted Equality Data Initiatives

Provoking debate, enabling understanding and stimulating action through research on structural racism in Bergen

2021

Purpose: This research initiative was undertaken by Bergen Municipality to establish how minority ethnic populations perceived the way they were treated by the city’s services and how they experienced living in Bergen. There was an interest to capture the narratives of minority ethnic people and...

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The anti-radicalisation programme

2015-2020

In summer 2015 the government of Norway approved an anti-radicalisation action plan, in response to the information related to a number of Norwegians travelling to Syria as foreign fighters (among 50 and 100). The city of Bergen adopted its own anti-radicalisation action plan for the period...

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The Bergen Reception Centre for Refugees

Ongoing

The city of Bergen counts with several reception centres for refugees. Some are run by NGOs and some other by private companies but all are framed by national law and funded by the government. We visited Landas Mottak, a transition Reception centre that is originally meant to host candidates to...

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The programme for unaccompanied minors

Ongoing

The Bergen municipality (through the Child protection office) launched a specific programme for unaccompanied children who got the residence permit or refugee status. If the child reaches the age of 18 before her/his status is determined, she or he passes under the adult system programme....

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The public library: a place for social dialogue

Ongoing

The public library of Bergen plays a key role in the inclusion of refugees and has a strong cooperation with the Introduction centre. It is a hub for cultural activities, provides books translated in several languages, as well as bilingual versions of famous Norwegian publications. Everyone can...

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The “Second chance”: work qualification centre for migrants

Ongoing

The refugees[1] and other migrants who do not succeed to complete the professional, social and language training within the two years of the introduction programme (or other programmes) are given a “second chance” through the “Second chance programme”. The latter started in 2005 as a pilot...

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Trainee Vest: increasing diversity in business

2016 ongoing (updated in 2018)

Already in 2016, the city of Bergen has established a high level working group on increasing migrant participation in business and employment. The working group is made of political leaders, representatives from companies, the leader of the Chamber of commerce, the Director of the Norwegian...

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Berlin

Give Something Back to Berlin

2016

The “Give Something Back to Berlin” (GSBTB) foundation is a fine example of a civil society initiative that thinks “out of the box” and actively combats negative refugee stereotyping. Launched in 2013 GSBTB aims to bring together more privileged migrants, German locals and more vulnerable...

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Berlin-Neukölln

Action! Karl-Marx-Straße

2016

Action! Karl-Marx-Straße – ‘Young, Colourful, Successful’ is an ambitious €10 million urban regeneration programme for the main street in the borough. Whilst Karl-Marx-Straße is the buzzing heart of Neukölln with not only the Town Hall but also the ethnic retail economy, it currently feels tired...

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Campus Rütli

2016

The Rütli school had become notorious all over Germany in 2006, when the national press had reported a general climate of insecurity, as well as some incidents that had occurred within the school, with pupils allegedly threatening and attacking teachers and school staff. The school Rector had...

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Un Conseil spécial consacré aux migrants vivant à Neukölln.

Conseil pour l’immigration de Berlin-Neukölln (« Migrationsbeirat »)

2018

Berlin-Neukölln a créé une instance spécialement dédiée aux migrants qui vivent à Neukölln au sein de son conseil municipal : le Conseil pour l’immigration. Il représente les intérêts des migrants dans tous les domaines de la vie et encourage leur participation à la vie civile et politique. Cette...

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Dialogue creates Neighbourhood

11 months from February to December 2017

The action is being implemented in the framework of Neukölln´s neighbourhood programme in partnership with the Berlin Center for Integrative Mediation (CSSP). The project is aimed at preventing conflicts between inhabitants of refugee accommodation and local residents. Qualified trainers for...

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District Mothers

2016

The “Stadtteilmütter“ (District Mothers) project is targeted at areas under Neighbourhood Management with a high proportion of children and young people from the most disadvantaged demographic groups. Parents – particularly those from an immigrant background – may have serious difficulties in...

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Mediating between cultures and languages to promote intercultural integration in schools.

Interkulcultural Mediation at the Rixdorfer Primary School

2018 on

Berlin-Neukölln supports the organisation “LebensWelt” (“Living Environment”) in its intercultural mediation project at the Rixdorfer Primary School in Neukölln, which is visited by 19 different nationalities and by many children with families that do not speak German or English. The...

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Nachbarschaftsheim Neukölln

2016

Nachbarschaftsheim Neukölln is a community centre which aims to facilitate social cohesion and discouraging negative attitudes, such as prejudices and stereotypes. The community centre offers a wide range of actives for children, families and adults. These initiatives cover almost every aspect of...

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Neukölln publishes "Normalising Integration - Living together in an intercultural metropolis"

18 December 2018

"Normalising Integration - Living together in an intercultural metropolis" is both a comprehensive policy document and a set of principles of good governance that the district of Neukölln has adopted as an intercultural city. The concept was developed in a participative process including the...

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Peer-to-Peer Project Addiction Aid for Refugees

12 months from January to December 2017

The project targets refugees and provides training in drug prevention and addiction aid. The training programme is elaborated within an intercultural and participative dialogue with the peer helpers. It enables help to be given to other refugees at risk of dependency. The trained peer helpers...

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Schilleria Girl´s Café - PolitTalk (Schilleria Mädchentreff)

Six months from June to November 2017

The Schilleria Girl´s Café is addressed at girls and young women, most of whom have a migrant background and are socially and educationally disadvantaged. Due to the increasing success of right-wing parties and Europe-wide discrimination of Muslims, the girls involved urgently demanded to talk...

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Strategy for Roma Integration

2016

With a population of about 300,000 inhabitants, of whom 40% have a migrant background, the district of Neukölln in Berlin is often defined by its distinctly intercultural and diverse nature. One growing ethnic group in the district is that of the Roma, Europe’s largest minority, which face...

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A calendar, in which various religious/cultural and international celebrations and holidays can co-exist.

The Intercultural Calendar

2018 on

Together with the integration representatives of each Berlin district, Neukölln co-manages Berlin’s Intercultural Calendar that integrates the various holidays and fests celebrated in the city. First of all, in this calendar, the new year is celebrated several times, including not only the 31st...

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A space for mothers from different backgrounds to share, learn and to pass onto their children.

Women in intercultural dialogue

2018

Berlin-Neukölln supports the organisation “LebensWelt” (“Living Environment”) in its project “Frauen im interkulturellen Dialog” (“Women in intercultural dialogue”), offering a space for mothers from different backgrounds (including refugees and asylum-seekers) to come together and share their...

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Bilbao

Anti-rumour toolkit for young people

From 2017 to 2019

In the framework of the Bilbao Anti-Rumour Strategy, a handbook with anti-rumour tools and exercises has been designed for working in classrooms with young people. Young people represent a priority target group of intervention in this project. However, it is necessary to have specific working...

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Anti-Rumour Web App

2016

The main metaphor used in the Bilbao communication campaign is the umbrella as a defence against rumours that fall from the sky. It has developed a short game, in two forms of a scratch card and a Web app, that can allow the user to assess whether they are ‘protected’ from or ‘drenched’ by...

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Bilbao adopts its third Intercultural City Strategy

19 January 2022

In December 2021 the City Council of Bilbao publicly presented its third Intercultural City Plan (ICP), containing 83 specific actions and new tools to reinforce transversality and participation. Resulting from a participatory process, the ICP is divided into 10 mainstream areas and 6 sectoral...

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Bilbao, City of Values

permanent

In 2016, the city of Bilbao launched the project “Bilbao, City of Values”. This action came from the Department of Citizen Services, Participation and Districts and aims to build an intercultural and open society. The main purpose is to share the value framework within the city. Bilbao, City of...

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Creative anti-rumour writing

ongoing

In 2017, within the framework of the city anti-Rumour strategy (ARS), a creative anti-rumour writing initiative has been developed to involve the local community in the implementation of the ARS strategy. In Bilbao, many people are fond of creative writing; this has been used to connect the...

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Local Council of immigration

Implemented since 2011

The Local Council of Immigration is a collegial body that has consultative and informative natures. It has the vocation of guaranteeing the democratic participation of immigrant associations and their interaction with other agents involved in the development and promotion of the integration and...

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Local Forum for religious diversity

ongoing

Since 2012, the Local forum for religious diversity promotes the exercise of freedom of conscience and religion in a context of citizens’ coexistence in diversity and in human rights’ promotion. The project is a forum for dialogue and meetings between representatives of the Consistory and the...

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Local plan for citizenship and diversity

Three years - 2017, 2018 and 2019

During 2017, the II Local Plan for Citizenship and Diversity was approved by the Local Government Board and contains therein the municipal intervention strategy planned for the next three years. Approved by the City of Bilbao, this plan has been designed taking into account the areas of...

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Sustainable and inclusive tourism to foster participation and sense of belonging

17 January 2022

Sustainable and inclusive tourism could be a powerful way to safeguard citizens well-being during touristic routes, promote unknown areas and neighbourhoods, provide opportunities for employment of migrants, and promote intercultural interaction. These are some of the goals pursued by the cities...

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Women, Health and Violence

2008-2017

This programme seeks to empower migrant women in Bilbao through the promotion of health and the prevention of gender-based violence. It aims to fight against the multiple discrimination to which migrant women in Bilbao are subjected. There are two complementary pillars to building these bridges...

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Borlänge

Somalia Bandy

2016

A spectacular example of how sport can facilitate the social integration of refugees is the Somalia Bandy team set up in Borlänge, Sweden. Bandy is a form of large-scale ice hockey that is popular in Nordic countries. The team was set up by a local entrepreneur from Borlänge, a city of 41 000...

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Botkyrka

Anti-Discrimination Bureaux

Concept Local Anti-Discrimination Bureaux assist people who experience discrimination. They are independent non-governmental organisations that explain their rights to people, assist them to make a complaint, or refer them to the necessary institution. In Botkyrka, the municipal council stands...

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Anti-Rumour Cafes

2016

In Botkyrka, anti-rumours cafés have been set up in libraries as a public platform to discuss and explore rumours and prejudices. Libraries were chosen as they are well attended by young people aged 18-25 years old. 4 anti-rumour cafés were set up and each one focused on a particular rumour....

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Council for civil society development

2018

Civil society organizations working in the social field and organised in the network “Platform for local NGOs’ in Botkyrka”, and politicians from Botkyrka have established a joint Council for civil society development with the main objective to create a forum for intercultural dialogue between...

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Creative city of Fittja (Kreativ stadsmiljö Fittja)

2019-2022

From 2019 until 2022 Botkyrka will implement the programme “Creative city of Fittaj”, aiming to improve security and safety in vulnerable areas of the city by opening up public spaces and making them more attractive through using their vivid culture and intercultural interaction to improve the...

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Equality Planning

Concept The municipal council in Botkyrka has developed specific systems to advance the goal of an equal Botkyrka and give expression to its values that include: citizen-focus, diversity as an asset, staff competence, flexibility and adaptability of organisation, and commitment to realising...

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Förskolan Örnen

2016

Förskolan Örnen (Eagle Primary Schaool), in Alby on the fringes of Stockholm, has 130 pupils, 99% of whom have Swedish as a second language . It has a very deliberate philosophy rooted in respect for human rights and democracy and principles of transculturalism inspired by the work of the...

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Mångkulturellt Centre, Fittja

2016

The Multicultural Centre is a municipal foundation engaged in research, education and cultural activities. The ambitions and goals of the centre is to study and promote a society where diversity is reflected in Sweden’s national self-image and where migration is a natural part of the Swedish...

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Refugee reception and integration policies

2020

Botkyrka is a place with a long tradition of being a home to people from all corners of the world. Today, more than half of all Botkyrka residents have their roots in countries other than Sweden and hundreds of languages are spoken within the municipal borders. Integration and refugee reception...

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Research Circles

Concept A research circle is a methodology to enable in-depth, participative, and longer-term examination of an issue. It was piloted in Botkyrka to examine issues of racism and discrimination, in 2013. A research circle brings together a set group of residents, from various groups and areas,...

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What does it mean to be an intercultural competent city?

2016

After almost 60 years of migration, many Swedish citizens who have been living in the country for generations are still considered as temporary guests or not fully members of the Swedish society. The understanding of what and who the Swedish society really should include needs to change....

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Women in Botkyrka

Implemented for three years, starting on 1st March 2018

The action is based on the city’s intercultural strategy focusing on foreign- born women as a special target group in need of structural reforms to become a part of the labour- and/or educational markets. The primary focus is on empowering women. The responsibility for enabling the entrance of...

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Bradford

"Citizen Coin Bradford"

as from end of 2020

The city of Bradford (United Kingdom) has developed a project called “Citizen Coin Bradford” as part of the “Stronger Communities Partnership’s Strategy and Delivery plan” as one of its goals to increase civic participation. This means getting more people from all backgrounds to connect with...

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Bradford for Everyone or how to create a more inclusive city for all

8 December 2020

Bradford Council is pioneering new ways to end segregation by bringing together people of different ethnic and religious backgrounds in schools, workplaces and shared public spaces. Spearheading this effort is the innovative Bradford for Everyone programme, which serves both as a laboratory for...

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Bradford launched its “People Library”

Bradford’s People Library is an ever-growing and fascinating collection of human ‘books’, all with their own interesting, surprising and inspirational stories to tell. Showcasing both the diversity and commonality within the district, they build a library of resilience, community, achievements...

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Fans for diversity: inclusion through a community of football supporters

2022

A Bradford City Football supporters group, the Bangla Bantams, is leading the way in the United Kingdom in increasing diversity and inclusion of all football fans, strengthening ties and creating positive change in the community. The BEAP Community Centre (a community partnership) and Bradford...

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Fostering local innovation project

2022

Led by the Bradford City Council, United Kingdom, the 'Bradford for Everyone' programme, has funded a number of small-scale projects which aim to address both interculturalism and improve environmental conditions. The funding is delegated through the "Innovation Fund”. The programme focuses on...

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Inclusive Public services

2019

Bradford City Council's Housing Team includes a Housing Access Officer whose role is to assist newcomers (including asylum seekers and refugees). The Council also has an Immigration and Asylum Unit, which provides support to people "without recourse to public funds". Bradford also cooperates with...

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Roma Strategy for the Bradford District (2021-2025)

2022

The aim of the Bradford District Roma Strategy is to improve engagement between statutory public services and the Roma community – through working with the community. The first step was to map the existing provision for the Roma community and identify gaps though a robust and thorough asset-based...

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Shared Values

Concept Values were identified as key by Bradford Council given how they underpin and motivate behaviours. They are central to the culture of organisations and to how people in the community think about behaviours, and make decisions and choices. Dialogue organised within local communities...

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Stronger communities – The Schools Linking Network

JAN - DEC 2020

Bradford works with primary, secondary and special schools in localities that have been identified as having segregated communities. Through a carefully planned and research-led approach, underpinned by Social Contact Theory, the city support teachers to facilitate meaningful and positive...

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Supporting social interaction and environmentally solutions for buildings with data platform

2022

In Bradford, Yeme Architects design buildings that are green and aim to also encourage communities to thrive and mix. Through a ‘Community Data’ platform, they seek to use technology to rejuvenate social interaction within the built environment and find environmentally sustainable solutions for...

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The Inclusive Employer

Concept Bradford Council has over 8,000 employees and seeks to be an inclusive employer. It is working with Grant Thornton, a private sector company, to apply a tool developed and successfully implemented by Grant Thornton, the Inclusion Maturity Model, to establish the current standing of...

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The inclusive employers toolkit

2022

In Bradford (United Kingdom), the accountancy and consulting firm Grant Thornton have developed an Inclusive Employers Toolkit in partnership with the local authority. This aims to help local employers to become more inclusive by providing them with a method for self-evaluation, including clear...

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Together for Stronger Communities

2019

Bradford has developed its Intercultural Strategy (Together for Stronger Communities 2018-2023) and the corresponding action plan after extensive consultation with citizens. The consultation was both quantitative and qualitative and involved the use of the following methods: 1. Bord tables for...

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Braga

(Re)Writing our neighbourhood

Implemented for 3 years, from March 2017 to February 2020

(Re)Writing our neighbourhood is a 3 year project to be implemented in three neighbourhoods in the city of Braga, Portugal. In addition to the physical improvement of the social housing neighbourhoods of Enguardas, Santa Tecla and Picoto, the project will integrate 8 measures to be implemented in...

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A welcoming app

2022

The Portuguese Network of Intercultural Cities (RPCI) has developed an app called Portugal Incoming. The app launched in 2019 is a major practical contribution to the integration of migrants in Portugal, bringing all relevant information on how to navigate the Portuguese services and bureaucracy,...

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BragaIncoming Programme

2018 on

In 2018 the city of Braga launched the “Bragalncoming Programme”, a digital tool that aims to help newcomers with much-needed information for their adaptation in the host society. This programme was developed as part of a welcoming and social integration policy. Bragalncoming provides all new...

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DiverCidade – An Intercultural Trip

2021

The City of Braga, Portugal, has created a specific website to present the city’s intercultural strategy and activities. The website aims to make the city’s commitment towards diversity public, to inform all citizens of the public local policies and projects in place, as well as to promote...

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Human Library in Schools : Educate for a DiverCity

Within the project "Braga: an Intercultural Journey", Human Library sessions are promoted in the schools of the municipality, until December 2021. The Human Library is a strategy of social innovation: it aims to promote dialogue and respect for human rights, and to combat stereotypes. The "Books"...

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Bucharest

Intercultural mediation

2019-2020

Intercultural mediation is a priority for the Multicultural Integration Service. To achieve good results, thematic training modules on the topic will be arranged for both the staff of the Integration Service and other departments. The trainings will be organised in partnership with the...

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Calderdale

Carrying out an Inclusive Economy Strategy for social and environmental value

2022

Calderdale, United Kingdom, has committed to social value creation through its Inclusive Economy Strategy. All its procurement activity must be in line with social value requirements and organisational key targets which includes: 1) addressing the climate emergency, 2) reducing inequalities and...

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Everyone different, Everyone matters

2022

In Calderdale (United Kingdom), the local authority has led the development of a social cohesion strategy, produced in consultation with the local public, under the banner of ‘everyone different, everyone matters’. This sets out a clear understanding of why the issue matters in the local area,...

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Utilising waste land to build community, local resilience, and employment

2022

The largest employer in one of the most deprived areas of Calderdale, United Kingdom, is a voluntary organisation that has created a green kitchen building in a community garden on a piece of wasteland. The building is a straw bale structure, and the garden grows food. From this facility, they...

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Camden

'No-one gets left behind': the guideline of Camden Council’s communication strategy

Camden Council has a communication strategy to improve the visibility and image of people with migrant/minority backgrounds in the local media and the communication department is instructed to highlight diversity as an advantage regularly and in various types of communication. One of Camden's...

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A better involvement of parents with migrant/minority backgrounds in school life

Camden schools make efforts to frequently involve parents, including with migrant/minority backgrounds in school life, both to support parents and to encourage the sharing of culture. Some examples are: Richard Cobden School Parents’ Survey. Rhyl School which has a dedicated Parent Family...

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Camden’s Faith Leaders’ Forum: when religions meet to work together

The Camden council supports Camden’s Faith Leaders’ Forum which aims to bring together different religious groups to celebrate the place of faith communities. The Forum: identifies areas of common interest in civic life where faith communities may work together to the benefit of the wider...

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Camden’s residents and the authorities building together a safe and welcoming borough

Camden has been carrying out surveys on the feeling of security/safety with respect to people with migrant/minority backgrounds. The Council has a community lead response to supporting communities and conversations with a diverse range of residents about their experiences of safety, a good...

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Conscious Inclusion

Concept Camden Council has adopted a process of ‘Conscious Inclusion’ to ensure all staff ‘can be their best self at work’. The approach taken involves a focus on leadership, staff, and systems in the Council. A Conscious Inclusion Statement was published with specific commitments to action in...

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Covid-19 Working Group

2020

Concept Camden Council has a track record in seeking to address systemic discrimination and structural inequalities. This is not a new issue for the Council, but Covid-19 has both highlighted and exacerbated it. The Black Lives Matter movement is credited with amplifying energies in the Council...

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Cultural projects reflecting and promoting the diversity of Camden’s communities

Culture is at the centre of Camden Council’s work. It aims to deliver inspiring arts projects on Camden’s estates and neighbourhoods that are co-created, engage with the most disadvantaged residents, celebrate and showcase the unique personality of its communities, help to build community...

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Gender equality: voices of the women in Camden

Camden Council put in place mechanisms to make sure that gender equality is respected in organisations that participate in the decision-making process on matters related to the inclusion of Camden residents with migrant/minority backgrounds. On a yearly basis, Camden Council celebrates...

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Information sharing with civil society and grassroots organisations on intercultural inclusion goals

Camden collaborates with civil society and grassroots organisations that are active in the various fields concerned by intercultural inclusion, through regular meetings but also information sharing on intercultural inclusion goals. Indeed, like a lot of London boroughs, it relies on partnership...

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Initiatives of hospitality in Camden

Camden is currently welcoming a number of Afghan evacuees for support from the Council, such as housing, health care, food and education (see Asylum Seekers and Refugees - Camden Council). The support team works with Pashto and Dari interpreters. Different services and agencies provide welcome...

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Integrating and supporting the ethnic minorities in Camden’s businesses

Camden takes action to encourage businesses from ethnic minorities to move beyond the ethnic economy and enter the mainstream economy and higher value-added sectors. Good Work Camden has partnered with the Rebel Business School, an alternative to traditional business start-up support which aims...

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Involvement of Camden’s communities in its urban planning

2022

Camden always takes into account the diversity of the population in the design, renovation and management of new public buildings or spaces. The Camden Local Plan (2017) is the key strategic document in Camden’s development plan. It sets out the vision for shaping the future of the Borough and...

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Music as a tool for promoting interculturality in Camden’s schools

Teachers in elementary/primary schools receive training in intercultural communication and pedagogy. For example, the Camden Music Service arranged a session for school music teachers and instrumental tutors on decolonising the curriculum, followed by a series of conversations. Camden is looking...

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Parks for Health: promotion of health assets for the local community

Camden is working with its neighbouring authority, Islington, on a joint project called Parks for Health. This major project seeks to change the passive focus of parks into active health assets for the local community – supporting physical, mental and social wellbeing. The project has a number of...

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Participatory mechanisms and initiatives encouraging all Camden residents to engage in political life and decision-making processes

Camden Council services work in a range of ways that enable all of Camden’s residents, in particular people with migrant/minority backgrounds, to voice their concerns, examples are: Communication via Tenant Participation Officers who work closely with tenants within Camden’s housing estates....

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Providing intercultural mediation in Camden: an efficient tool for a harmonious life in the borough

In Camden, intercultural mediation is provided in the neighbourhoods and on the streets actively seeking to meet residents and discuss problems. The Family Group Conference (FGC) offers a strength-based way of working that aspires to recognise and utilise the strengths of all people, at the...

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Public spaces: hubs for intercultural mixing and bridges between communities

Camden takes action to encourage meaningful intercultural mixing and interaction in public spaces such as public libraries, museums and parks among others. Library spaces were transformed into community hubs, creating ‘living room’ spaces which encourage different sections of the community to...

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Raising awareness on and giving a positive image of migrant/minority languages

Camden Council offers support to raise awareness on migrant/minority languages. It namely provides guidance and information on specific issues in a variety of community languages such as Covid-19 related info, as well as offers access to British Sign Language for key services for residents. In...

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Recruitment practices in favour of diversity in the workforce

Camden is involved with many local, regional and national organisations promoting diversity and non-discrimination in the labour market, including: Stonewall, a charity that works with institutions to create inclusive and accepting cultures for LGBTQ+ people. Camden had entered the Equality Index...

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Supporting marginalised workers through a holistic fashion business model

2022

In London (UK), the Birdsong company committed to produce garments using 100% natural or reclaimed fibres. By manufacturing ethically, locally and with sustainable fabrics like bamboo, Tencel, organic cotton, hand-woven fairly traded Khadi (from women’s co-operatives in India) and reclaimed...

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‘Camden Together’: celebrating cultural diversity

2021

‘Camden Together’ was a borough-wide initiative which took place from July to October 2021 to celebrate the reopening of culture for residents and Londoners. Residents and community groups were attracted to activities in neighbourhoods across Camden as part of the borough’s cultural, social and...

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Cartagena

The City of Cartagena (Spain) launches the Refugee Welcome and Integration Network

24 May 2017 Cartagena, Spain

On 24 May 2017, the City Council of Cartagena (Murcia - Spain) launched the Refugee Welcome and Integration Network to address the needs of refugees and asylum seekers in the municipality, in view of achieving effective protection and enjoyment of their rights. The ultimate goal of the Network is...

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Casalecchio di Reno

Intercultural Week – X Edition

Casalecchio di Reno, Italy

INCONTRI DI MOnDI – X EDITION was born and is developing within the intercultural strategy of Casalecchio di Reno Municipality. The initiative, that is renewed every year since 2009, consists in a week of conferences, shows, educational meetings, workshops and events, all connected by the common...

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Cascais

A welcoming app

2022

The Portuguese Network of Intercultural Cities (RPCI) has developed an app called Portugal Incoming. The app launched in 2019 is a major practical contribution to the integration of migrants in Portugal, bringing all relevant information on how to navigate the Portuguese services and bureaucracy,...

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Arts bring people together

2017

Arts have the uncanny ability to overcome cultural and ethnic differences: art is like a universal language that brings people together. Cascais has an extraordinary art projects to prove this power. Muraliza is a Mural Art Festival that takes place every summer since 2014 and lasts for nine...

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Diagnóstico Social (Social Diagnostic)

2017

The municipality of Cascais offers to its citizens a Diagnóstico Social (Social Diagnostic): an organization that regularly checks on residents’ well-being. Its objective is to involve citizens and organizations in public discussions on living conditions in Cascais, stimulating good practices of...

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Diverse interaction on display in Cascais

2021

The Municipality of Cascais, Portugal has created a webpage to share the stories of persons with migrant backgrounds who are residing in the city. Any group of two or more persons where one of the participants is born in Cascais and the other person is not can share their stories on the website....

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DNA Cascais: a creative approach to promote entrepreneurship

2017

DNA Cascais is a non-profit association that aims to contribute to the promotion, encouragement and development of entrepreneurship, with a special focus on promoting young and social entrepreneurship in the Municipality of Cascais. The agency, over the last 10 years, has supported the creation...

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Surf and Bodyboard boost self-trust

2017

Cascais regularly organises intercultural activities not only to encourage social cohesion but also to help young people to improve their self-appreciation and self-esteem. The first project called “Surf.Art” is an experimental project that, through the practice of Surfing and contact with...

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The Counsellor for Gender Equality

2017

The “Conselheira para a Igualdade” (Counsellor for Equality) is a person of reference appointed by the Cascais City Council to defend equality. In 1998, the city adhered to the challenge launched by the then Commission for Equality and Women's Rights (now CIG: Commission for Citizenship and...

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“EDUCA”

2011 - Now

To create a group of immigrant or immigrant descendent mediators (giving them training and support) in order to develop activities of animation and mediation in contexts signalled by the teachers, functioning as a resource for the various educational activities. These mediators are interlocutors...

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Castellón de la Plana

Castelló Intercultural City Plan

permanent

As part of the actions of the Council of Social Welfare – Social Mediation and Intercultural Department, the city of Castelló de la Plana launched the project of “Castelló Intercultural City Plan”, with a focus on the integration, mediation and conflict resolution as well as Anti-Rumours. The...

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Catania

Sapori Cult (Flavour Cult)

2016

Sapori Cult aims to create a food brand that promotes integration using traditional Sicilian herbs, African spices and local produce of excellence. The project involves migrant and Italian youth, as well as skilled professionals from the food sector. It promotes integration and social inclusion...

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Copenhagen

The Copenhagen Host Programme

2016

Copenhagen’s Host Programme seeks to facilitate encounters between newly arrived migrants and Copenhageners who wish to volunteer as hosts. It is coordinated by the city’s Department for Integration and Language which is responsible for administrating the Integration Act in the municipality of...

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The Danish Centre for Arts & Interculture (DCAI)

2016

DCAI acts as a ‘centre of the mind’ or think-tank for the intercultural transformation of the cultural sector, rather than as a physical public space of meeting, although it is housed in a centre of global culture and world music. Its aim is to create a national platform which reflects the...

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Three year plans for Integration

2016

Engage in Copenhagen was a three year inclusion program, designed to function as a catalyst for the City of Copenhagen’s new inclusion policy and vision for the city, from 2011-2014 The goal of Engage in Copenhagen program was to start a number of initiatives with the common aim of making...

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World Interfaith Harmony Week

Permanent

The World Interfaith Harmony Week was launched by the United Nations in 2011 as a decentralised initiative, taking place all over the world every year in the first week of February. It is a week of interfaith dialogue and interaction, including events such as “harmony breakfasts”, movie...

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Donostia-San Sebastian

A comprehensive intercultural approach in the schools

ongoing

“Ongi etorri eskolara!” is a programme running since 2014 in several schools of Donostia-San Sebastián. Its objective is to collaborate in the inclusion of families from other countries, starting from the school community, as well as to raise awareness among all school agents about the...

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A partnership with the civil society to monitoring how media portray diversity

2019 on

In Donostia/San Sebastian, SOS Racismo develops several educational projects and awareness-raising activities, a good part of which is supported by the municipality, such as: The Berdin project, used to identify areas in which discrimination happens, such as housing rentals, labour market, etc.;...

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Casa de las Mujeres (Women’s House)

2019 on

The Women’s House comes from the local feminist movement in 2010, and it has been built through a long participatory process with the women organisations of the city. The House is co-managed by the local administration and women’s entities organised via an umbrella association called “Casa de las...

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Cultural Diversity in the San Sebastian School Agenda 21

21 June 2018

During the 2017-2018 school year, around 15,000 students from 28 schools in San Sebastian participated in the Agenda 21 School programme, which this year was dedicated to the study of Cultural Diversity. Through different activities, students have been able to discover what cultural diversity is,...

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House of Peace and Human Rights

2016

The city is encapsulating much of this knowledge, experience and aspiration in a new institution, the House of Peace and Human Rights. In the founding document of the House the city states: “We are convinced that intercultural dialogue, the reinforcement of social cohesion, the respect for...

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House of Peace and Human Rights, & Eskuraination and equality

2019 on

The House of Peace and Human Rights is located in the Aiete Palace. The building was the former summer residence of the dictator General Franco, and since 2010, it hosts different local departments and entities devoted to promote education and awareness on human rights and peace processes. The...

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Local Ombudsman

2016

The Office of the Ombudsman is a substantial, active and well-respected institution. Whilst the role bears some comparisons to Ombudsmen elsewhere in the world, the Spanish model, and the San Sebastián specifically is in many ways far more impressive. The institution was created in 1989 and has...

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Möbius

2016

San Sebastian is constructing a new building which could be used by different faith groups separately or together, located in the university grounds, to provide a symbolic representation of interfaith principles. This had been created as part of the European Capital of Culture celebrations by...

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Topic
Anti-discrimination and Equality
Anti-rumour
Business and Employment
Communication and public awareness
Culture, Leisure and Heritage
Developing a culture of openness and Interculturality
Education
Gender equality and Intersectionality
Health, Social care and Family support
Housing and urban planning
International outlook
Leadership and Political Commitment
Mediation and conflict resolution
Multilingualism
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