The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

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To get acquainted with cities’ good practices related to the management of the Covid-19 pandemic, please visit Intercultural Cities: COVID-19 Special page.

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Integration Support Group

The Integration Support Group represents the key element of Lublin's participatory scheme for managing cultural diversity. Established in 2012 with the aim of combining the skills and commitment of the various actors, both private and public, working on the theme of social inclusion and the enhancement of diversity, it is made up of professionals who have an in-depth knowledge of the functioning of public institutions and the situation of minorities in Lublin.

Notably, the Group is composed by representatives of the following organizations:

  • Lublin City Administration (Mayor's Office, Department of Culture, Department of Strategy and
  • Investor Services, Office of Resident Affairs, Department of Sports and Tourism, Department of Non-Investment Projects
  • Other public institutions in the city area (for example, the city’s Family Assistance Centre)
  • Province of Lublin (e.g., the provincial police and the Department of Citizen and Foreign Affairs)
  • universities
  • Cultural centres
  • NGOs

The members of the Integration Support Group work on a strictly voluntary basis and are not rewarded in any way. The working of the group is based on periodic consultation with representatives of national and ethnic minorities living in Lublin to discuss all the issues addressed.

During the two years of collaboration (2012-2014) the Support Group met monthly, offering its members the opportunity to cooperate and to coordinate several initiatives carried out by their respective organizations. The meetings also led to the emergence of new ideas and the implementation of new activities, including opening a helpdesk for foreign residents within the Lublin City Residents Office. The Support Group continued to operate even after the end of the Lublin 4 all project, until 2020, when it became necessary to establish a more formal organization. A Civic Dialogue Committee was therefore set up in April 2021, promoted by the five Lublin NGOs active in the field of inclusion.

This good practice has been drafted in connection with the project ITACA - Italian Cities Against Discrimination (n. 963374), co-funded by the REC Programme of the European Commission and implemented by ICEI together with the Municipality of Reggio Emilia, the Municipality of Modena, Mondinsieme Foundation and ISMU Foundation.


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