This domain includes a range of competences necessary for overcoming different forms of the digital divide and opening digital spaces to minorities and different opinions.


Accessing the digital world is the first step to becoming a digital citizen. This is why itiss so important to give everyone the opportunity to access to web, virtual spaces and to be included. Unfortunately, the mere act of accessing can raise many issues: The digital divide, for example. The digital divide has become a wide concept as it  no longer simply means the difference between having access to digital tools or not, but has expanded to include other dimensions such as digital literacy (not just having the tools but knowing how to use them), age issues, gender and cultural issues and disabilities issues.

Inclusion should be a guiding principle and value that every digital citizen should abide by: having an inclusive approach to the digital worlds means having a particular “sensitivity” to otherness, to the minorities, to anyone who is different or thinks differently from us.

Future digital citizens should, therefore, be able to access, to know to use ICTs for their own purpose and contribute to creating digital and virtual spaces that grant equal access and equal opportunities to everyone.