Good Practice
NEW ADDITION
Patient Involvement in Competence Networks – Luxembourg
Aim and objectives: The competence networks were established under Article 28 of the amended Law of 8 March 2018 on hospitals and hospital planning, with the aim of implementing an integrated model of care. Their objectives are to improve access to healthcare, strengthen the coordination of care...
NEW ADDITION
Advancing Health Literacy among Women with Breast Cancer through the Digital Platform “OncoGuide - Breast Cancer Serbia” - Serbia
Aim and objectives: The aim was to improve communication between healthcare professionals and patients, while emphasizing the importance of access to clear, understandable, and professionally verified information in the treatment process and health-related decision-making. Target group: Women...
NEW ADDITION
Healthcare Integration of Roma and Sinti Communities - Italy
The Italian Minister for Family, Natality and Equal Opportunities, through UNAR, has launched a €2.7 million project aimed at strengthening health literacy among Roma and Sinti communities. The initiative is coordinated by the Catholic University of Rome, with the support of the Italian Red Cross...
NEW ADDITION
Awareness Campaign on Type II Diabetes in Community Pharmacies – Luxembourg
Aim and objectives: To enable the general public, through an awareness initiative conducted in pharmacies, to assess their risk of developing type 2 diabetes within the next ten years. To inform and guide participants according to their level of risk through a nationwide collaboration between...
NEW ADDITION
Redesign of Invitations Letters for the National Breast Cancer and Colorectal Cancer Screening Programmes – Luxembourg
Aim and objectives: To improve the clarity of invitation letters so that eligible individuals can easily understand how to participate in the screening programmes without needing to contact the Coordination Centre for Organised Cancer Screening Programmes for additional information. To help...
NEW ADDITION
Myths About Living Wills: Providing Expertise to Reduce Misconceptions When Advising on Advance Directives (MyPatH) - Germany
Aim and objectives: Misconceptions about advance care planning (ACP) documents, such as living wills and durable powers of attorney, prevent these tools from reaching their full potential. A significant lack of information persists among both counseling healthcare professionals and the general...
NEW ADDITION
“Tailored to Our Needs – Participatory Implementation of a Communication Concept to Improve Professional Health Literacy” (PIKoG) - Germany
Aim and objectives: Low health literacy is linked to higher health risks and poorer treatment outcomes, negatively impacting individuals and increasing healthcare system costs. Studies show that one in two people in Germany has insufficient health literacy. This stems from individual...
My Health Space: making patients real players in the management of their health data – France
Aim and objectives: The aim is to make a single digital portal available to all persons affiliated to the social security system. The portal is fed input directly by health professionals thanks to a system of interoperability with the software they use. My Health Space enables users to better...
National Action Plan on Health Literacy – Germany
Aim and objectives: The development of the National Action Plan on Health Literacy was triggered by results of the first German study on health literacy which showed that more than half of the German population perceive great problems in processing health information. In response, a group of 15...
Making it Easier. Health Literacy Action Plan – UK (Scotland)
Aim and objectives: “Making it easier”, which is Scotland’s second action plan on health literacy developed by the NHS, sets out an action plan for improving health literacy in Scotland 2017-2025. The first plan was titled “Making it easy”. The action plan aims to remove barriers and prevent...
Health literacy Action Plan 2022-2026 – Türkiye
Aim and objectives: To increase nationwide levels of health literacy by developing necessary cognitive and social skills to access, understand and use health-related information in order to improve their health and maintain good health. Objectives: to develop and implement assessment scales...
Health literacy as a national health goal – Austria
Aim and objectives: In 2012, the Austrian Council of Ministers approved ten comprehensive targets to improve determinants of health in the sense of Health in All Policies. Health target number 3 aimed to enhance health literacy in the population. Method: A working group consisting of 30...
Digital health system – Estonia
Aim and objectives: Estonia’s health service has been digital for 12 years. More than 99% of the data generated by hospitals and doctors is digitised. Target group: Citizens can access their own medical records via a super-secure online portal and choose who gets to look at those records. ...
eHealth portal – Denmark
Aim and objectives: There is an urgent need to break down industry silos and increase collaboration to drive progress towards a patient-centric and cost-effective model. Denmark has been at the forefront of many IT initiatives within health services. The majority of these initiatives are based...
Shared decision-making tools and guidelines – UK
Aim and objectives: Shared decision-making is a joint process in which a healthcare professional works together with a person to reach a decision about care. It involves choosing tests and treatments based both on evidence and on the person's individual preferences, beliefs and values. Target...
Integration of patients’ and health care professionals’ different domains of knowledge for shared decision making in treatment discussion – Finland
Aim and objectives: Integrating the knowledge pools of professionals’ medical knowledge and patients’ experiential knowledge when negotiating treatment in health care encounters. The domains of knowledge or “knowledge pools” into which patients and health care professionals are entitled to have...
Professional interpreting in health for liberal doctors (all specialties) and liberal midwives in the North-East territory - France
Aim and objectives: The lack of knowledge of the French language by patients during medical consultations is an obstacle to quality care. Promoting understanding during exchanges between health professionals and patients thus allows: improving access to prevention, screening and medical care;...
Improving literacy in the use of prescription medication – Türkiye
The establishment of the “Unit of Patient Education for Medicine Use” is an example of a local health literacy project in Şanlıurfa Training and Research Hospital, which is located in the province of Ş.Urfa in the southeastern Anatolian region of Türkiye. Aim and objectives: To ensure correct...
Informing patients diagnosed with an illness (Cancer Plan) – France
Aim and objectives: The system to inform patients diagnosed with an illness was a measure introduced in the early 2000s, as part of the first cancer plan. The aim of this system (which responds to a request made by patients in the context of general meetings with them) is to provide patients...
Literacy Audit for Healthcare Settings – Ireland
Aim and objectives: This audit, prepared by the National Adult Literacy Agency, seeks to make the Irish health service literacy friendly where both the skills of individuals and the literacy demands of the health service are analysed. It envisions a health service where literacy is not a barrier...
