The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

Template for collection of Good practices >>

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Database of refugees

A database to protect private data and speed up the stream of information between different departments.
June 2017
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For a long time, data about refugees in Erlangen were separately and independently collected different institutions, which led to tremendous information loss and additional workload. As an answer, the Executive Department for Refugee Coordination decided in spring 2016 to establish a central database that was developed in cooperation with an IT-company run by students of the university of Erlangen. The system was designed to protect private data: only a few institutional actors have access to few specific data, according to the relevance of the information for the individual institution.

Information about origin, gender, occupation, alphabetisation, possession of driving licenses and much more is collected in the database.

Involved institutions are e.g. the consulting service for migrants and asylum seekers of the Worker’s Welfare Association and the worker’s Samaritan foundation, the employment office, the job Centre, the vocational school, the social assistance office, the adult education center, the office for statistics and others.


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