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 The Working Group on quality of
justice (CEPEJ-GT-QUAL) is instructed to develop means of
analyse and evaluation of the work done inside the courts with a
view to improving, in the member states, quality of the public
service delivered by the justice system, in particular vis-à-vis
the expectations of the justice practitioners and the users,
according to criteria of performance and efficiency meeting a
large consensus.
In order to fulfil its tasks, the
CEPEJ-GT-QUAL must in particular, while observing the principle
of independence of judges:
-
collect necessary
information on evaluation systems of the quality of judicial
work existing in the member states;
-
improve tools, indicators
and means for measuring the quality of judicial work;
-
draft concrete solutions for
the policy makers and for the courts, allowing to remedy
dysfunctions in the judicial activity and balance the
obligations of the work of judges and its workload with the
obligation to provide a justice of quality for the users.
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Study on "Quality management in courts and in the
judicial organisations in 8 Council of Europe member
States"
Report on conducting satisfaction surveys of court users
in the Council of Europe member states (11/2010)
Célérité et qualité de la Justice : la gestion du temps
dans le procès (French only - Author: Jean-Claude
Magendie, President of the "TGI de Paris" - Source: Ministry
of Justice - France)
Final
report on the working group on
evaluation of judges (Source:
ENCJ - by Jean-Paul Sudre, Conseil Supérieur de la
Magistrature - France)
Conclusions of the multilateral meeting on judicial
policies (Strasbourg, 18-19 May 2000)
Conclusion of the multilateral
meeting "Which evaluation to reach a high quality
justice system?" (Urbino, Italy,
26-28 September 2002)
Acts of the 7th plenary meeting of the Lisbon Network
Charte Marianne pour les
services publics (French only - Source : Secrétariat
d'Etat à la réforme de l'Etat - France)
Judiciary is quality
(Source: Committee for the Evaluation of the
Modernisation of the Dutch Judiciary, December 2006)
La qualité des décisions
de justice (French only - Proceedings of the
Poitiers Colloquy - 8-9 March 2007)
How to
access quality in the courts? Quality Benchmarks for
Adjudication are a means for the improvement of the
activity of the courts (Source: Court of Appeal of
Rovaniemi, Finland)
The assessment of court quality: a breach of the independence of the judiciary or a promising development?
(Author: Pim Albers, Special advisor CEPEJ)
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