The public administration platform www.Administrata.al was launched in Albania in April 2019. It was designed to ensure unification of human resource management procedures at central and local levels and help improve communication across all levels of public administration in Albania.

The platform, developed in the context of a project implemented by the Centre of Expertise for Good Governance and funded by Swiss Development Cooperation, has proven to be a valuable tool for managers across public administration in Albania in responding to the Covid-19 pandemic emergency.

Ms Albana Kociu is Director of the Department of Public Administration in Albania and a member of the Council of Europe’s European Committee on Democracy and Governance (CDDG). In this presentation she explains how the platform has helped Albanian public officials adapt to new working conditions and speaks about the additional measures she has introduced to help improve communication channels among officials operating in a common virtual workplace.

 Watch video: Good practice in response to the Covid-19 crisis in Albania