Welcome to this online course!

Municipalities provide a wide range of public services to their residents, and this is increasingly supported by information technology (IT) including automated decision-making (ADM) tools and artificial intelligence (AI) solutions. The deployment of IT tools in public services has brought new challenges and potential risks of bias and prejudice towards certain groups, as well as an increased risk of open and hidden discrimination.

Some cities have already implemented measures to prevent such irregularities, while others are only starting to consider what steps they should take. Intercultural cities aim to develop policies and expertise in social inclusion and equality, prevention of discrimination, and raise awareness around important societal challenges. It is useful for them to understand the potential biases and risks of artificial intelligence and learn about ways of mitigating such risks. The experience of advanced cities could further help build trustworthy and ethical artificial intelligence.

How does the course work?

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