The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

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To get acquainted with cities’ good practices related to the management of the Covid-19 pandemic, please visit Intercultural Cities: COVID-19 Special page.

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Setúbal - Office for Immigrants and Ethnic Minorities

A tranversal approach to managing intercultural issues on a municipality
2016
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Through the Office for Immigrants and Ethnic Minorities (GIME), the municipality of Setubal has developed an inclusive and transversal approach to diversity and migration. This office handles a great variety and number of issues, for example, it acts as the bridge between migrant associations and the rest of the municipal structure. Through Setúbal Ethnicities and Immigration (SEI), the GIME provides a number of services to migrants, connecting them with a number of public and private entities and the functions they perform. These include Border Control (SEF), Education and Health services, employment office, ombudsman, Caritas, OIM etc. This office also helps with consular acts and electoral procedures for foreigners in their home countries. The GIME also implements a number of ACIDI (High Commission for Immigration and Intercultural Dialogue) programmes in the Setúbal County, including the Escolhas programme and mediation services.

The team involved in this service is composed by two collaborators (one of Russian origin and one of Brazilian origin, resulting of a protocol with an association of immigrants, which constitutes an advantage for users.


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