The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

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To get acquainted with cities’ good practices related to the management of the Covid-19 pandemic, please visit Intercultural Cities: COVID-19 Special page.

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Centro per la Mediazioni dei Conflitti

Intercultural centre of mediation with variety of ethnic and language backgrounds
2016
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Social mediation is a management procedure and resolver of conflicts amongst members of a community, by which an impartial third person, the mediator, assists the parties in the conflict by facilitating communication, guiding their negotiations and directing them towards the search for mutually satisfactory agreements in an informal and confidential environment. The intervention is aimed at managing conflicts arising from neighbourly relations and proximity between people and is intended to improve social relationships so there is an alternative to the legal system.

The Centre for Social Conflict Mediation identifies and support the mediation of conflicts in a network perspective (municipal police, Carabinieri, State Police, ASL, Social Services, URP, schools, voluntary associations, etc.). achieving greater integration of initiatives and projects that are located in the locality. It is particularly skilled in the integration of foreigners and locals, for example in the use of common spaces, noise, pets, private gardens; presence of animals; air pollution, informal groups of young people: and other uses of public space.


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