Quality of justice including digital transformations of the judiciary
The Working Group on quality of justice (CEPEJ-GT-QUAL) is instructed to develop means of analyse and evaluation of the work done inside the courts with a view to improving, in the member states, quality of the public service delivered by the justice system, in particular vis-à-vis the expectations of the justice practitioners and the users, according to criteria of performance and efficiency meeting a large consensus.
In order to fulfil its tasks, the CEPEJ-GT-QUAL must in particular, while observing the principle of independence of judges:
- collect necessary information on evaluation systems of the quality of judicial work existing in the member states;
- improve tools, indicators and means for measuring the quality of judicial work;
- draft concrete solutions for the policy makers and for the courts, allowing to remedy dysfunctions in the judicial activity and balance the obligations of the work of judges and its workload with the obligation to provide a justice of quality for the users.
CEPEJ reference texts and tools in the field of artificial intelligence
The CEPEJ has developed important reference texts concerning the implementation of digital justice in the judicial systems of the member States of the Council of Europe: the Guidelines on how to drive change towards cyberjustice as well as the European Ethical Charter for the use of artificial intelligence in judicial systems and their environment, which quickly established itself as a reference at international level.
Special file concerning the work of the CEPEJ in the field of artificial intelligence and predictive justice
At its plenary meeting on 8 and 9 December 2021, the CEPEJ adopted a Revised roadmap for ensuring an appropriate follow-up of the CEPEJ Ethical Charter on the use of artificial intelligence in judicial systems and their environment.
The CEPEJ work highlighted at the Conference of Ministers of Justice
The work of the CEPEJ has been expressly mentioned at the Conference of Ministers of Justice of the Council of Europe, organised in the framework of the French Chairmanship of the Committee of Ministers on 14 and 15 October at the Council of Europe, focused on "Digital challenges for justice in Europe”.
- For a better integration of the user in the judicial systems: Guidelines and comparative studies on the centrality of the user in legal proceedings in civil matters and on the simplification and clarification of language with users (06/21)
- Breaking up judges’ isolation - Guidelines to improve the judge's skills and competences, strengthen knowledge sharing and collaboration, and move beyond a culture of judicial isolation (12/19)
- Toolkit for the implementation of the Guidelines on Cyberjustice (06/2019)
- Guide on communication with the media and the public for courts and prosecuting authorities (12/2018)
- Guidelines on how to drive change towards Cyberjustice - (12/2016)
- Structural measures adopted by some Council of Europe member states to improve the functioning of civil and administrative justice in addition to the effective domestic remedies required by Article 13 of the ECHR - Good practice guide - (12/2016)
- Measuring the quality of justice - (12/2016)
- Handbook for conducting satisfaction surveys aimed at Court users in the Council of Europe's member States - (12/2016)
- Guidelines on the organisation and accessibility of court premises - (12/2014)
- Guidelines on the role of court-appointed experts in judicial proceedings of Council of Europe’s Member States - (12/2014)
- Checklist for court coaching in the framework of customer satisfaction surveys among cour users - (12/2013)
- Questionnaire on the role of experts in judicial systems of the Council of Europe member States - (12/2013)
- Guidelines on the creation of judicial maps to support access to justice within a quality judicial system - (06/2013)
- Questionnaire for collecting information on the organisation and accessibility of Court premises - (04/2013)
- Checklist for promoting the quality of justice and the courts
- "The prerequisites for moving towards quality of justice" by Snježana Bagić, State Secretary, Ministry of Justice of the Republic of Croatia
- "The quality of Justice: a two-sided issue" by Jacques Hamaide, President of the High Council of Justice of Belgium