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Learning from European best practices in advancing digital oversight and platform accountability

Audiovisual media regulators from Montenegro and North Macedonia concluded a two-day study visit to Dublin to exchange on European best practices on media regulation, online safety, and the supervision of global digital platforms. The study-visit combined direct exchanges with Irish counterparts about European digital platform operations, reflecting the growing importance of cross-border co-operation in today’s digital media environment.

The visit kicked off with a meeting with members of the Coimisiún na Meán, the Irish media regulatory authority, who discussed with participants a variety of topics relevant for the dynamic process of transposition of EU regulation. They explored key European frameworks governing audiovisual media services, digital platforms, and media freedom, alongside their practical implementation at the domestic level. Particular attention was given to the evolving responsibilities of regulators as they address both traditional broadcasting and online media services. More concretely the meeting examined the structure and capacity of regulatory authorities, legal obligations in the digital sphere as well as updates to rules governing traditional media

Oversight of major online platforms, the regulation of video-sharing platforms, the use of advanced tools for social media monitoring and data extraction, as well as the role of media literacy in strengthening online safety was in the focus. Media regulators from Montenegro and North Macedonia also inquired on public funding models for journalism and audiovisual production, highlighting strategies to support media serving the public interest.

The second day of the visit was dedicated to more practical exhanges, including a visit to the TikTok Transparency and Accountability Centre in Dublin. During this visit, participants gained direct insight into how a major global platform approaches regulatory compliance and user protection. Discussions focused on content moderation systems and enforcement processes, and public complaint handling mechanisms. They discussed measures to protect children and vulnerable users, responses to hate speech and disinformation.

The two-day programme highlighted the importance of dialogue and co-operation among regulators and with digital platforms. By combining legal, technical, and operational perspectives, the visit supports the ongoing development of effective and harmonised media regulation across Europe.

The Study Visit was organised within the framework of the actions   “Protection of freedom of expression and of the media in Montenegro” and “Protecting freedom of expression and of the media in North Macedonia” under the joint European Union and the Council of Europe programme “Horizontal Facility for the Western Balkans and Türkiye”.

Dublin, Ireland 25-26 March 2026
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The action ‘Protecting freedom of expression and of the media in North Macedonia’ (PRO-FREX) enables the beneficiary institutions and civil society organisations in North Macedonia to progress towards meeting their reform agendas in the field of freedom of expression and freedom of media, in line with the European standards.

The action is implemented within the joint programme of the European Union and Council of Europe Horizontal Facility for the Western Balkans and Türkiye running from 2023 to 2026 and aims to contribute to an improved environment for the exercise, in particular by journalists and media actors, of their rights of freedom of expression, in a more pluralistic and safer media environment, in line with the standards as set by Article 10 of the European Convention of Human Rights.

What are the goals and objectives of the action?

  • to promote freedom of expression and freedom of the media and to improve the application of European standards in the field.
  • to enhance the protection of journalists and contribute to the creation of an enabling, safer and more pluralistic media environment.
  • to strengthen the skills and knowledge of the actors who are responsible for applying the standards on freedom of expression as part of their daily work.

Who benefits from the action?

  • independent state bodies in the field of media regulation (the Agency for Audio and Audio-visual Media Services) and access to information and protection of information (the Agency for Protection of the Right to Free Access to Public Information and the Personal Data Protection Agency).
  • associations of journalists and media actors in North Macedonia.

  • professionals such as judges, prosecutors, police officers, lawyers, broadcasters, journalists, other media actors.
  • the people of North Macedonia.

How does the action work?

  • by providing legal advice to improve the alignment of legal and regulatory frameworks to the relevant European standards;
  • by providing research and policy support to institutions and civil society organisations in the field;
  • by raising awareness among duty bearers and rights holders of the relevant European standards;
  • by offering capacity-building for the various professional categories, anchored in the European standards and the jurisprudence of the European Court of Human Rights (ECtHR);
  • by facilitating regional dialogue and exchange of good practices, in synergy with the regional action.

What do we expect to achieve?

  • The legal framework will be improved and the judicial application of the European standards on freedom of expression, access to information, data protection and protection of journalists will be enhanced;
  • the Media Regulatory Authority, the Personal Data Protection Agency, the Agency for Protection of the Right to Free Access to Public Information, and the public broadcaster implement changes in their policies and practices in line with European standards;
  • Journalists’ safety will be strengthened in terms of addressing threats and attacks, as a result of the established domestic legal mechanisms to protect freedom of expression, in line with European standards.

What is the budget of the action?

  • The total budget of the action is 680,000 EUR
  • The budget allocated to the overall Horizontal Facility programme amounts to ca. 41 Million EUR (85% funded by the European Union, 15% by the Council of Europe).

How to get more information?

 

About Horizontal Facility for the Western Balkans and Türkiye

The “Horizontal Facility for the Western Balkans and Türkiye 2023-2026” is a joint initiative of the European Union and the Council of Europe that enables the Western Balkans’ Beneficiaries and Türkiye to meet their reform agendas in the fields of human rights, rule of law, and democracy and to comply with the European standards, which is also a priority for the EU enlargement process.


 

PROJECT CONTACTS

Ana Funa                                     Project Assistant                        +389 2 3100 336                     contact