Intercultural cities: good practice examples - Intercultural cities programme

The Quality of Life Framework

New Zealand Auckland 2010 onwards

Purpose: Monitoring public perceptions of quality of life, including community, culture and social networks. Stimulus/Rationale: Auckland Council collaborates with other New Zealand councils to...

Auckland’s intercultural elections

New Zealand Auckland 2017 onwards

Purpose: Initiatives to encourage minority communities to engage in political life. Stimulus/Rationale: Local elections take place in New Zealand every three years. Since 2016 Auckland’s election...

Auckland’s minority advisory bodies

New Zealand Auckland 2018 onwards

Purpose: Advisory bodies in Auckland to represent cultural minorities and deal with diversity matters. Stimulus/Rationale: The Independent Māori Statutory Board (IMSB) is mandated through...

Auckland Council as an Inclusive Workplace

New Zealand Auckland 2022 onwards

Purpose: Auckland Council has an inclusive workplace where all people can feel valued and respected, work flexibly and be part of an organisation that acts as a champion of diversity and inclusion....

Neukölln publishes "Normalising Integration - Living together in an intercultural metropolis"

Germany Berlin-Neukölln 2018

Purpose: Policy and principles for an intercultural city Stimulus/Rationale: Process: "Normalising Integration - Living together in an intercultural metropolis" is both a comprehensive policy...

The Inclusive Auckland Framework

New Zealand Auckland 2019 onwards

Purpose: Fully committed to the principles of the Intercultural Cities Network. Stimulus/Rationale: Auckland Council's Inclusive Auckland Framework outlines an organization-wide change programme...

Te Wiki o te Reo Māori (Māori Language Week)

New Zealand Auckland 2018 onwards

Purpose: A celebration of the culture and language of the 700,000 Māori people living in New Zealand. Stimulus/Rationale: As an intercultural City, Auckland celebrates and encourages the use of...

Creative city of Fittja (Kreativ stadsmiljö Fittja)

Sweden Botkyrka 2019-2022

From 2019 until 2022 Botkyrka will implement the programme “Creative city of Fittaj”, aiming to improve security and safety in vulnerable areas of the city by opening up public spaces and making...

Creative anti-rumour writing

Spain Bilbao Since 2017

Purpose: To raise public awareness, prevent and address the formation of prejudices and stereotypes linked to migration and cultural diversity through creative writing. Rationale: This initiative...

Espai Avinyó

Spain Barcelona 2011 - ongoing

Purpose: The Espai Avinyó aims to be a dialogue and a meeting space for promoting reflection on what cultural diversity implies in every sphere of society and on the challenges involved in...

Promoting multilingualism

Spain Barcelona

Purpose: A language learning programme recognising and promoting the linguistic diversity in Barcelona’s neighbourhoods was launched to: foster multilingualism in the city and within the...

Intercultural Week

Italy Casalecchio di Reno 2009-ongoing Casalecchio di Reno, Italy

Purpose: The festival INCONTRI DI MOnDI is developing within the intercultural strategy of the Municipality of Casalecchio di Reno. The initiative, that is renewed every year since 2009, consists...

The “Second chance”: work qualification centre for migrants

Norway Bergen Ongoing

Purpose: To give a “second chance” to refugees and other migrants who do not succeed in completing the professional, social and language training within the two years of the introduction programme...

The programme for unaccompanied minors (UAM)

Norway Bergen Ongoing

Purpose: The purpose of the programme is to provide ongoing support and housing for unaccompanied children and young people, e.g. to include them in the Norwegian education system and help them...

Together for Stronger Communities

United Kingdom Bradford 2019

Purpose: Encouraging a sense of belonging and connection so that everyone can play their part in achieving Bradford’s ambitions Stimulus/Rationale: A greater sense of belonging and connection...

Women’s House

Spain Donostia-San Sebastian Since 2008

Purpose: The Casa de las Mujeres de Donostia is a space for women to meet, debate and reflect in order to influence policies, programmes and projects that aim to advance towards real and effective...

Participation and interaction through renovation of public spaces: the example of Tabakalera

Spain Donostia-San Sebastian 2019 on

Tabakalera is a former tobacco factory that was converted into a contemporary culture centre. Located in the Egia district, the building is an impressive space (13,277m2) that organises, since...

Interreligious policies - Interfaith Dialogue

Spain Sabadell Since 2010

Purpose: The Department of Civil Rights and Citizenship develops public policies for the protection of freedom of religion, belief, and conviction and to guarantee an enriching coexistence. These...

A global welcoming vision

Spain Sabadell Since 2008

Purpose: Reception is a fundamental stage in working towards more inclusive and cohesive societies in which people arriving from other countries can obtain the information, knowledge and skills...

Building a culture of human rights

Spain Sabadell 2020

Purpose: Improve capacities and raise awareness of Human Rights among citizens and organisations and mainstream a Human Rights approach within the City Council. Stimulus/Rationale: Sabadell...

Education projects for interculturality

Spain Sabadell 2020

Purpose: Education projects are aimed at building students competences – including intercultural competences-, raising awareness about diversity and promoting critical thinking. The City and School...

Welcome guide ¡Hola!

Spain Tenerife 2016 - ongoing

Purpose: To improve the welcoming and social integration of migrants and refugees through education and art. This was done through the elaboration of a Guide, providing key information and advice...

La Rosa dei Venti - Mediation desk

Italy Novellara 2018-on going

Purpose: Enhance social inclusion of women - both foreign and Italian - through cultural and recreational activities. Stimulus/Rationale: Within the framework of gender equality and...

Diverse Tenerife – Intercultural Strategy

Spain Tenerife 2016 - ongoing

Purpose: ‘Tenerife Lives Diversity’ is a strategic framework aimed at serving as a reference point for public administrations, associations and the citizens of the island of Tenerife, assisting...

Grupo de Diálogo Interreligioso (Group of Interfaith dialogue)

Spain Tenerife 2017 - ongoing

Purpose: The group of interfaith dialogue promotes spirituality through knowledge and understanding of different beliefs and religious or spiritual developments with a learning attitude. The...

Recognise and change

Italy Turin 36 months (01/10/2017 – 30/09/2020)

Purpose: The project aims to fight against discrimination and violence linked to the gender and cultural differences. Specific objectives: SO1: Increasing the awareness of the youth between 11 and...

Stronger communities – The Schools Linking Network

United Kingdom Bradford JAN - DEC 2020

Purpose: Supporting children and young people to explore identity, build connections & strengthen communities so everyone can live well together. Stimulus/Rationale: Bradford works with primary,...

Database of refugees

Germany Erlangen 2017

Purpose: A database to protect private data and speed up the stream of information between different departments. Stimulus/Rationale: For a long time, data about refugees in Erlangen were...

XEIX

Spain Barcelona Since 2012

Purpose: The XEIX project aims at promoting commercial associations as a meeting point and generation of neighbourhood identity. The project is about fostering intercultural relations in...

The Copenhagen Host Programme

Denmark Copenhagen 2016-19

Purpose: The aim of Copenhagen’s Host Programme is to facilitate encounters between newly arrived migrants and Copenhageners who wish to volunteer as hosts to promote integration into Danish...

Action Plan for Inclusion and Diversity

Norway Bergen 2018-2022 (still in use)

Purpose: The city council of Bergen wanted to formally adopt a public statement of its intentions as an Intercultural city. Stimulus/Rationale: The primary driver for this initiative was political...

Intercultural public space

Spain Barcelona since 2021

Purpose: The purpose of these actions is to encourage the creation of spaces and opportunities for positive interaction and the generation of ties and relationships on equal terms....

Intercultural Ambassadors

Australia Ballarat 2016 on

The Intercultural Ambassador Program aims to enhance community awareness and social acceptance in Ballarat, foster leadership within multicultural and Indigenous communities, and highlight the...

Setúbal - Office for Immigrants and Ethnic Minorities

Portugal Setúbal 2004 - ongoing

Purpose: A transversal approach to managing intercultural issues on a municipality Stimulus/Rationale: The City Council, for more than a decade, has been working on the integration of immigrants,...

The Big Lunch

United Kingdom London-Lewisham 2009 onwards

Purpose: A big lunch to promote community, friendship and fun Stimulus/Rationale: The Big Lunch is an idea which has grown in popularity across the UK, but the London Borough of Lewisham is...

Amadora Empreende

Portugal Amadora 2016

Entrepreneurship programme to encourage minorities business The Programme “Amadora Empreende” seeks to identify, in association with the youth and people in situations of social vulnerability,...

Campus Rütli

Germany Berlin-Neukölln 2016 onwards

Purpose: A segregated and failing school is transformed into a centre of educational excellence Stimulus/Rationale: The Rütli school had become notorious all over Germany in 2006, when the...

EMPO Multicultural Resource Center

Norway Bergen ongoing

Purpose: The EMPO Multicultural Resource Center acts as a resource centre for migrants through providing information and counselling that enable participants to develop their own resources to...

Barcelona Centre for Linguistic Normalisation

Spain Barcelona CNL was founded in 1988

Purpose: The Consortium for Linguistic Normalisation (CPNL) is a public body created from the common will of the Regional Government and numerous local, county and provincial councils with the aim...

Reggio Emilia – Burkina Faso: the true spirit of co-development

Italy Reggio Emilia 2016

Purpose: In Reggio Emilia, the migrant inclusion is enhanced through projects for development cooperation with countries of origin. Creating thousands of workplaces for the agricultural development...

Association Tabadol

France Lyon 2016

Training professionals across all field to adopt intercultural and interfaith approaches Tabadol is an association which takes an ‘anti-bias’ approach involving four steps: recognising and valuing...

DNA Cascais: a creative approach to promote entrepreneurship

Portugal Cascais ongoing

Purpose: DNA is a business incubator to: Develop innovative potential of young people Promote entrepreneurship Support the creation of new companies, organisation of seminars and conferences DNA...

Local Social Assessment (Diagnóstico social)

Portugal Cascais Social network - ongoing / Assessment - 2017

Purpose: To monitor citizens’ well-being, promote a participative and cohesive municipality and establish Networks that promote social development, fight poverty and social exclusion....

The Counsellor for Gender Equality

Portugal Cascais Since 2017 - Ongoing

Purpose: The “Conselheira para a Igualdade” (Counsellor for Equality) is a person of reference appointed by the Cascais City Council to defend Gender Equality. Stimulus/Rationale: Gender Equality...

”Engage in Copenhagen” – a three year inclusion programme

Denmark Copenhagen 2011-14

Purpose: ”Engage in Copenhagen” was a three year inclusion programme, designed to function as a catalyst for the Municipality of Copenhagen’s new inclusion policy and vision for the city, from...

Immigration City Erlangen

Germany Erlangen 2013 onwards

Purpose: Revising the relationship between migrants and receiving societies Stimulus/Rationale: There is a popular fallacy that dominates Europe's immigration discourse: understanding immigration...

Barka

Netherlands Utrecht 2016

Purpose: Barka creates opportunities to return home for people facing homelessness or difficult social and economic situation, and they run a Social Economy Centre, supporting migrants on their way...

Towards an Inclusive Public Transport Service

Ireland Dublin 2016

Dublin fights racism and discrimination in public transport Dublin City Council in partnership with Immigrant Council of Ireland, the Equality Authority of Ireland and partners in public transport...

Afrikaanderplein

Netherlands Rotterdam 2016

Reinvigorating a stigmatised public space through local initiative Afrikaanderplein is a large open space in the middle of multi-ethnic Feijenoord in Rotterdam South. This park, the size of several...

Förskolan Örnen

Sweden Botkyrka 2016

Nurturing intercultural place-making skills in youngsters Förskolan Örnen (Eagle Primary Schaool), in Alby on the fringes of Stockholm, has 130 pupils, 99% of whom have Swedish as a second language...

Fabuleuses traversées

France Lyon 2016

Pupils sharing their history while reinforcing the feeling of belonging In an effort to find out more about their origins and their present identities, the pupils of a final year class (CM2) at...

Measuring cultural empathy

Ukraine Melitopol 2016

A sociological study on cultural competences in Ukraine, leading to policy development Melitopol is a city of the Azov region where, for more than 225 years, there has been a harmonious coexistence...

Anti-Rumour Cafes

Sweden Botkyrka 2016

Enjoy a coffee, meet friends and strangers and undermine local rumours In Botkyrka, anti-rumours cafés have been set up in libraries as a public platform to discuss and explore rumours and...

Anti-Rumour Web App

Spain Bilbao Since 2014

Purpose: A game to raise awareness of rumours and stereotypes that negatively affect coexistence in Bilbao. Rationale: Awareness-raising and the fight against discrimination is a priority line of...

BizFeira - Bilateral overseas business development

Portugal Santa Maria da Feira ongoing

Purpose: An online platform - BizFeira - that enhances entrepreneurship and internationalisation through establishing links between local business owners of all backgrounds with the Portuguese...

Oogst met mij mee! Kook met mij mee! (Harvest with me. Cook with me)

Netherlands Rotterdam 2016

Building community cohesion and good health through growing and cooking together Trained chef Hans Kervezee had originally planned to open a restaurant in the ethnically-mixed Agniesebuurt area of...

The Danish Centre for Arts & Interculture (DCAI)

Denmark Copenhagen 2011-

Purpose: The aim of the Danish Centre for Arts & Interculture (DCAI) is to create a national platform that reflects the diversity of Danish society in the cultural sector, by building intercultural...

A Smile of a Child

Ukraine Melitopol 2016

Purpose: Therapeutic hospitality for refugees Process: Melitopol has taken in very many Internally Displaced Persons (IDP) as a consequence of the troubles in Crimea and Eastern Ukraine. “A Smile...

Close to Culture: Art, music and theatre prevent social exclusion and promote the democratisation of culture

Spain Barcelona Since 2006

Purpose: Apropa Cultura (Close to Culture) is a network of cultural facilities, such as theatres, concert halls, festivals and museums, whose main purpose is to encourage inclusiveness promoting...

Schilleria Girl´s Café - PolitTalk (Schilleria Mädchentreff)

Germany Berlin-Neukölln 2017 onwards

Purpose: Promotion of the political participation of young women Stimulus/Rationale: Process: The Schilleria Girl´s Café is addressed at girls and young women, most of whom have a migrant...

241FE- 241 Female Entrepreneurship

Greece Patras Start: 1.9.2020 / End: 30.6.2023

Purpose: Women are the primary victims of the intertwined causes of conflicts, underdevelopment and migration. To address these issues, in a sustainable and humanitarian way, migrants should be...

Culture is the basis of community sustainable development

Ukraine Lutsk 2018

Purpose: Policy for promoting inclusive participation through culture, to encourage a tolerant society and to develop moral principles of common life in an intercultural environment through...

Mondinsieme’ Assembly

Italy Reggio Emilia 2011-ongoing

Purpose: Citizen engagement and citizen participation are key elements for the Municipality of Reggio Emilia. Calling itself “La Città delle Persone” (the City of the People), the administration of...

Actions of the City of Reykjavik to improve participation in local elections

Iceland Reykjavik 2017 & 20218

Purpose: The City of Reykjavik has initiated various practices to increase migrants´ participation in local political elections. One practice organised by the Icelandic Women’s Rights Association...

Women, Health and Violence

Spain Bilbao Since 2008

Purpose: This programme seeks to empower women from all origins and socio-cultural backgrounds in Bilbao through the promotion of health and the prevention of gender-based violence. It aims to...

(Re)Writing our neighbourhood

Portugal Braga Implemented for 3 years, from March 2017 to February 2020

Integrated Approaches for Active participation in social and civic life. Purpose: (Re)Writing our neighbourhood was a 3 year project implemented in three neighbourhoods in the city of Braga,...

Measure to promote the participation of people with diverse cultural and native backgrounds in Barcelona participation areas

Spain Barcelona Since 2016

Purpose: The main purpose of this Government Measure is to make active “citizenship” real, enabling participation for all inhabitants of the city. This action emphasises and draws attention on...

Women in Botkyrka

Sweden Botkyrka Implemented for three years, starting on 1st March 2018

Capacity building and possibilities for foreign-born women to enter the labour market and/or education and thereby contribute to social and financial freedom. cooperation through partnership...

Bilbao Immigration Council

Spain Bilbao Since 2011

Purpose: The Immigration Council of the Bilbao City Council was created with the vocation of supporting immigrants in their capacity to organise, dialogue, and make proposals for the formulation of...

Intercultural Hub

Ukraine Vinnitsya

Purpose: Methodology and Tools for the Creation Intercultural Space to enhance intersectoral and inclusive participation in diverse communities Process: Vinnytsia (370,000 people) is the regional...

Improving participation in local elections 2018

Iceland Reykjavik Spring 2018

Purpose: to improve immigrants' knowledge about their voting rights and by this improve immigrants participation in elections; to produce accessible information about the elections in clear and...

Portimão Migrant Integration Plan

Portugal Portimão 2015 - 2017

Purpose: Enhance the integration of migrants through a set of articulated actions implemented by a consortium of relevant local partners. Stimulus/Rationale: One of the strengths of the plan is the...

Festival delle Culture

Italy Ravenna 2007-on going

Purpose: The project aims at fostering social participation and engagement and making the migrants’ association protagonists and responsible of the communication about the topic issues....

Neuchâtel Action Week against Racism

Switzerland Neuchâtel Each year in March

Raising awareness of diversity, equal opportunities and non-discrimination Every March for the last 20 years, the Service de la cohésion multiculturelle (COSM) (Multicultural Cohesion Service) and...

Renewal of the CICM

Switzerland Neuchâtel 18 months with the appointment of members in November 2017

To boost the Integration Commission and consult on its composition The members of the Community for Integration and Multicultural Cohesion (CICM) must be reappointed by the State Council...

Adaptation of Internally Displaced

Ukraine Lutsk 2016 onwards

Purpose: Promote adaptation and participation in the city life of newcomers (IDPs) Process: As a part of its Intercultural Strategy, the city authorities pay particular attention to facilitating...

Geneva: the City tackles hurtful words

Switzerland Geneva 2018

At a time when social networks and digital communication are having a major impact on our everyday interaction, raising awareness of discriminatory remarks and speech is a real challenge for public...

“Small Theatre – Great Place for Inspiration”

Ukraine Pavlograd 2018

Using the city’s urban heritage to cope with societal challenges. The renovation and transformation of the historical Pavlograd Drama Theatre from the 19th century was part of an initiative within...

Study in Lisbon programme

Portugal Lisbon 2018 - ongoing

Purpose: The website “Study in Lisbon” is directed specifically at foreign students, encouraging them to pursue their studies in Lisbon (“10 reasons to study in Lisbon”) as well as providing...

Building human rights and equality competency

Iceland Reykjavik 2018-2021

Purpose: to implement the City of Reykjavik Human Rights Policy; to enhance quality customer service with its emphasis on meeting the needs of a diversity of customers and with the creativity and...

Through the iGen Foundation the Australian civil society promotes the practice of interculturalism in Australia and the Asia-Pacific region

Australia Ballarat 2018

Since 2015, iGen Foundation, a company established in Australia which works mainly in the area of youth and migrant entrepreneurship and management consulting, is meeting Mayors and other elected...

Centre of Interculturality (“Núcleo da Interculturalidade”)

Portugal Lisbon 1993-ongoing

Purpose: Promoting intercultural integration in the city. Stimulus/Rationale: "Welcoming all communities with open arms does not make us feel less Portuguese, quite the contrary, because it reminds...

"Identity Map: the Language of Dissent"

Ukraine Lutsk 2018

Purpose: An artistic performance to minimise racial, gender or sexual discrimination and to promote tolerance and inclusiveness in the city community Process: Discrimination on the grounds of...

Conseil pour l’immigration de Berlin-Neukölln (« Migrationsbeirat »)

Germany Berlin-Neukölln à partir 2016

But : Un conseil spécial consacré aux migrants vivant à Neukölln. Structure: Processus : Berlin-Neukölln a créé une instance spécialement dédiée aux migrants qui vivent à Neukölln au sein de son...

Weeks of culture

Ukraine Melitopol 2018

Purpose: Fostering intercultural exchange and sharing traditions Process: The Council of National Communities of Melitopol usually holds a one or two-day Reporting Event annually as part of the...

Local Council for Religious and Life Stance Communities

Norway Oslo 2018 (permanent)

Purpose: The aim of the practice is to reflect the religious diversity in Oslo through The Local Council for Religion and Life Stance communities. This body is responsible for: The promotion of the...

Europe Island Festival

Ukraine Vinnitsya 2018

Process: An international festival "Europe Island" with 10 open-air locations in Vinnytsia, dedicated to "chamber" literature, languages of national minorities and local writings brought together...

Creative Orchestra

Portugal Santa Maria da Feira ongoing

Purpose: The Creative Orchestra is a community project that aims to bring forward the social dimension of music, promoting inclusion through music. Stimulus/Rationale: Casa dos Choupos is the local...

Salisbury’s strong effort in the educational sphere

Australia Salisbury 2020

The regular intercultural projects carried out by Salisbury’s schools highlight the intercultural nature of the City. Great examples of this effort are the programs “Community Hubs Australia”,...

Sister and Friendship City Policy

Australia Salisbury

The Australian City of Salisbury has an explicit policy to encourage international cooperation in the economic, scientific, cultural and other areas. The “Sister City and Friendship Selection and...

Intercultural Community Alliance

Australia Salisbury

The Salisbury Intercultural Community Alliance (SICA) is a network that informs the City Council on matters related to the diversity, the integration and the implementation of the Intercultural...

Policies to decrease inequalities and structural issues

United Kingdom Leeds 2020

Under the Equality Act 2010, the city runs Equality Impact Assessments. These ensure that they give due regard to equality, diversity, cohesion and integration when making key decisions on...

Intercultural Interaction: collective healing and memory of this time

Australia Ballarat Maribyrnong Melton 2020

In 2020 the Cities of Ballarat, Melton and Maribyrnong launched a Storytelling project involving a series of three remotely delivered workshops that focused on how the art of storytelling can be...

Equalities Assembly in Leeds

United Kingdom Leeds 2020 and on

Local authorities have statutory obligations to consider equality in the United Kingdom (UK). The Equalities Assembly was set up by Leeds to ensure all diverse communities are involved in the...

Participatory Processes to Ensure Equal Access

United Kingdom Leeds 2020

Leeds organises an Equalities Assembly, participatory budgeting, intercultural dialogue platforms/round tables as well as MAP+ and the Migrant Community Networkers weekly drop-in. Additionally, the...

Bradford’s People Library

United Kingdom Bradford 2020

Purpose: To show there is always more to a human ‘book’ than just its cover. Stimulus/Rationale: Process: Bradford’s People Library is an ever-growing and fascinating collection of human ‘books’,...

Reducing barriers to naturalisation through information campaigns

Switzerland Zurich 2021 (ongoing since 2017)

The Zurich City Council is concerned that as many Zurich residents as possible should be able to participate in the direct democratic process. The more people participate, the more alive democracy...

A common public space through cooperation

United Kingdom Leeds 2020

As part of the ‘Our Spaces’ Strategy[1], the city considers a number of principles, one of which is that ‘our spaces will be inclusive, designed for all ages, abilities and reflect Leeds’ diverse...

Anti-Discrimination Bureaux

Sweden Botkyrka

Concept Local Anti-Discrimination Bureaux assist people who experience discrimination. They are independent non-governmental organisations that explain their rights to people, assist them to make a...

Integrated Impact Assessment

United Kingdom Kirklees 2021

Purpose: Kirklees Council has developed an Integrated Impact Assessment process that is implemented when new services, policies or strategies are being developed or existing ones being changed or...

Improving equality data collection in Belgium

Belgium 2021

The equality data strategy responds to the imperative for a precise picture of reality, an evidence base, to be available if policy solutions to inequality are to be effectively designed and...

Roma Strategy for the Bradford District (2021-2025)

United Kingdom Bradford 2021

Purpose: The aim of the Bradford District Roma Strategy is to improve engagement between statutory public services and the Roma community – through working with the community. Stimulus/Rationale:...

Structural Racism in Bergen. Provoking debate, enabling understanding and stimulating action through research on structural racism in Bergen

Norway Bergen 2021

Purpose: The research initiative “Structural Racism in Bergen” was undertaken by Bergen Municipality to understand how minority ethnic populations perceived the way they were treated by the city’s...

Mediation is a priority in Barcelona

Spain Barcelona

Purpose: Different mediation services are in place with the aim of providing resources to municipal service professionals to facilitate intercultural communication and to prevent and resolve...

Valladolid’s Plan for intercultural coexistence 2019-2023

Spain Valladolid 2019-2023 (ongoing)

Purpose: The Plan is a tool that develops a comprehensive policy of living together from an intercultural perspective and helps the city harness the potential of diversity. It also enables to...

Roma school promoters

Spain Barcelona Since 2014

Purpose: To address the inequalities in the education system through a “school promoters” project. The School Promoters aims to achieve full schooling, school success and the socio-labour promotion...

Barcelona’s Neighbourhood Plan

Spain Barcelona Since 2017

Purpose: The Neighbourhoods Plan (Pla de Barris) is a municipal initiative that implements social, economic, and urban actions to reduce inequalities between the city's neighbourhoods. It is an...

Want to make your workplace more inclusive?

Italy Reggio Emilia Novellara 2021

Purpose: Stimulus/Rationale: In 2021 the Italian municipalities of Novellara, Reggio Emilia, and the union of municipalities “Rubicone e Mare” were awarded an ICC intercity grant to develop...

Music of Words - Odessa

Ukraine Odessa 2021

Process: In 2021, ICC Odesa launched an inspiring new annual initiative, the literary and musical Festival "Music of Words", to celebrate the variety of artistic expressions and creative arts that...

Intercultural and integration strategy for the five-year period 2021-2025

Ireland Dublin 2021-2025

The main activity consists in the development of an intercultural and integration strategy for the five-year period 2021-2025. The development of the strategy was entrusted to the Dublin City Local...

Development of a migrant forum supported by the Irish office of the International Organization for Migration (IOM)

Ireland Dublin

Starting from June 2021, the Dublin City Local Community Development Committee (LCDC) has been collaborating with the Irish office of the International Organization for Migration (IOM) to establish...

The role of libraries as drivers of integration and intercultural interaction

Canada Sherbrooke current

Public libraries can be a particularly helpful place for newcomers and play a key role in giving access to knowledge, remedying social inequalities and improving these people’s quality of life....

Carrying out an Inclusive Economy Strategy for social and environmental value

United Kingdom Calderdale 2022

Calderdale, United Kingdom, has committed to social value creation through its Inclusive Economy Strategy. All its procurement activity must be in line with social value requirements and...

Lublin, Krakow and Wrocław together against hate speech

Poland Lublin Krakow Wroclaw 2nd half 2021

Purpose: This public awareness-raising initiative was undertaken by the three Polish cities: Lublin, Krakow and Wrocław, to address the burning problem of hate speech targeting minorities by...

Campaigns and communication for inclusion

Portugal Lisbon 2016-2018

Purpose: Lisbon, Portugal, developed a programme (“Somos os Direitos que temos” – We are our rights) targeting more awareness towards diversity, human rights, and inclusion. The awareness of the...

Collaboration and involvement of companies in stakeholder networks

Ireland Dublin

The City of Dublin is striving to involve in its stakeholder networks also large companies committed to job inclusion of people with a migratory background within the company staff. The goal is to...

Compliance with the Public Sector Duty by the city departments

Ireland Dublin

The Public Sector Equality and Human Rights Duty is a legal obligation requiring public bodies to "take into account the need to prevent discrimination, to promote equal opportunities and treatment...

The DIVERSITY = INNOVATION project

United Kingdom Kirklees 2022

Purpose: Monitoring the diversity of recruitment and promotion locally, and working with employers to champion diverse workplaces. Stimulus/Rationale: Equality, diversity and inclusion (EDI) is...

A Folk Doll’s Tale - Melitopol

Ukraine Melitopol 2018 onwards

Purpose: Fostering intercultural exchange and sharing traditions Process: Ms. Natalia Berenga, an artist of Belorussian origin from Melitopol, has been making rag dolls for quite some time but the...

ICC Strategies are in Place in all ICCUA Cities

Ukraine Melitopol Lutsk Odessa Pavlograd Sumy Vinnitsya 2021

Process: As of the end of 2021, all member cities of the ICC-Ukraine network had developed and four of them had officially adopted their ICC City Strategies, which represents a considerable...

Participatory mechanisms and initiatives encouraging all Camden residents to engage in political life and decision-making processes

United Kingdom Camden

Camden Council services work in a range of ways that enable all of Camden’s residents, in particular people with migrant/minority backgrounds, to voice their concerns, examples are: Communication...

Providing intercultural mediation in Camden: an efficient tool for a harmonious life in the borough

United Kingdom Camden

In Camden, intercultural mediation is provided in the neighbourhoods and on the streets actively seeking to meet residents and discuss problems. The Family Group Conference (FGC) offers a...

Camden’s residents and the authorities building together a safe and welcoming borough

United Kingdom Camden

Camden has been carrying out surveys on the feeling of security/safety with respect to people with migrant/minority backgrounds. The Council has a community lead response to supporting communities...

Parks for Health: promotion of health assets for the local community

United Kingdom Camden

Camden is working with its neighbouring authority, Islington, on a joint project called Parks for Health. This major project seeks to change the passive focus of parks into active health assets for...

Camden’s Faith Leaders’ Forum: when religions meet to work together

United Kingdom Camden

The Camden council supports Camden’s Faith Leaders’ Forum which aims to bring together different religious groups to celebrate the place of faith communities. The Forum: identifies areas of common...

Recruitment practices in favour of diversity in the workforce

United Kingdom Camden

Camden is involved with many local, regional and national organisations promoting diversity and non-discrimination in the labour market, including: Stonewall, a charity that works with institutions...

Raising awareness on and giving a positive image of migrant/minority languages

United Kingdom Camden

Camden Council offers support to raise awareness on migrant/minority languages. It namely provides guidance and information on specific issues in a variety of community languages such as Covid-19...

'No-one gets left behind': the guideline of Camden Council’s communication strategy

United Kingdom Camden

Camden Council has a communication strategy to improve the visibility and image of people with migrant/minority backgrounds in the local media and the communication department is instructed to...

A better involvement of parents with migrant/minority backgrounds in school life

United Kingdom Camden

Camden schools make efforts to frequently involve parents, including with migrant/minority backgrounds in school life, both to support parents and to encourage the sharing of culture. Some examples...

Gender equality: voices of the women in Camden

United Kingdom Camden

Camden Council put in place mechanisms to make sure that gender equality is respected in organisations that participate in the decision-making process on matters related to the inclusion of Camden...

Public spaces: hubs for intercultural mixing and bridges between communities

United Kingdom Camden

Camden takes action to encourage meaningful intercultural mixing and interaction in public spaces such as public libraries, museums and parks among others. Library spaces were transformed into...

‘Camden Together’: celebrating cultural diversity

United Kingdom Camden 2021

‘Camden Together’ was a borough-wide initiative which took place from July to October 2021 to celebrate the reopening of culture for residents and Londoners. Residents and community groups were...

Promoting cultural participation and equal access to culture in Neuchâtel

Switzerland Neuchâtel

This action promoting cultural participation was implemented in the frame of the intercultural strategy of the canton of Neuchâtel, which is based on the recognition of diversity, equality,...

The Leeds Learning Alliance

United Kingdom Leeds Since 2019

The Leeds Learning Alliance (LLA) is a consortium of organisations formed in 2019 by a group of leaders, aiming to improve education in Leeds, United Kingdom (UK). The Alliance is unusual in the UK...

A welcoming app

Portugal Amadora Lisbon Loures Santa Maria da Feira Setúbal Cascais Portimão Braga Oeiras 2019-2021

Purpose: The Portuguese Network of Intercultural Cities (RPCI) has developed an app called Portugal Incoming. The app launched in 2019 is a major practical contribution to the integration of...

Migrant stories

Germany Erlangen 2020

Purpose: During COVID, the City of Erlangen, Germany, made a point of uplifting the stories of contributions by people with migrant backgrounds via their website and communications. These ranged...

The Equality Space

France Strasbourg Since 2019

Purpose: The Equality Space (Espace Égalité) hosts a one-of-a-kind experience for children and young adults to get familiar with 26 discrimination criteria and fully understand the impact of...

Salisbury’s effective measures to combat discrimination

Australia Salisbury 2020

The Australian City of Salisbury adopted “The Fair Treatment Policy” and signed the “Refugee Welcome Zone Declaration” The City Council adopted a policy called “The Fair Treatment Policy” which...

Democratic citizenship in Ansan

South Korea Ansan 2020

Under the Public Official Election Act of the Republic of Korea, only Korean nationals aged 25 or older may run for a local election. Those with foreign nationality are not allowed to be a...

Intercultural public services for a “Global City”

South Korea Ansan 2020

Guided by its vision “A Global City and Leader in Korea,” the city of Ansan makes pioneering efforts to develop policies for non-nationals and make the city a place for the co-prosperity of...

Maribyrnong - Regeneration with a Focus on the Holistic Community

Australia Maribyrnong

The City of Maribyrnong is within the municipality of Melbourne, Australia, and is one of the most multicultural municipalities in Victoria. It aims to be an ‘Intercultural City’ which has multiple...

Data collection and analysis to counteract discrimination: the case of Barcelona Discrimination Observatory

Spain Barcelona From 2018 - ongoing

Purpose: The Barcelona Discrimination Observatory works, since 2018, to make visible any situations of discrimination in the city, and to contribute to the scale and design of the actions...

Shared Values

United Kingdom Bradford 2022 onwards

Purpose: Identifying shared values to build stronger communities Stimulus/Rationale: Values were identified as key by Bradford Council given how they underpin and motivate behaviours. They are...

Lisbon’s ethnic economy

Portugal Lisbon 2016

Purpose: The study aimed to support the development of immigrant entrepreneurship initiatives in Lisbon, and the main objectives were the following: Provide some basic socio‐economic features about...

Urban art for Intercultural Interaction - “o Bairro i o Mundo”

Portugal Loures 2013-July 2023

Purpose: Regenerating a stigmatised neighbourhood through large-scale art project Stimulus/Rationale: Quinta do Mocho was for many years the most stigmatised of neighbourhoods in Loures, associated...

Local Assemblies

United Kingdom London-Lewisham 2008 onwards

Purpose: A network of citizen forums which empower local decision making and action Process: This programme started in 2008 and consists in a forum during which the Council talks to the residents,...

Educational equality in Oslo. Tackling educational segregation through raising standards

Norway Oslo 2016-

Purpose: The aim of this project is to combat educational segregation through organizational structures, activities and curricula that increase diversity and intercultural learning in public school...

District Mothers

Germany Berlin-Neukölln 2016

Purpose: Migrant mothers reaching out to and integrating other migrant mothers Stimulus/Rationale: Process: The “Stadtteilmütter” (District Mothers) project is targeted at areas under Neighbourhood...

What does it mean to be an intercultural competent city?

Sweden Botkyrka 2016

Botkyrka offers keys to a successful implementation of the intercultural approach After almost 60 years of migration, many Swedish citizens who have been living in the country for generations are...

Nachbarschaftsheim Neukölln

Germany Berlin-Neukölln 2016 onwards

Purpose: Community centre that encourages active and informed citizens Stimulus/Rationale: Process: Nachbarschaftsheim Neukölln is a community centre which aims to facilitate social cohesion and...

A city international policy

Italy Reggio Emilia 2016

Purpose: An aspiring intercultural city should have an international policy that seeks, at least in part, to promote a dynamic relationship with places of origin of major Diaspora groups. Such...

Welcoming internationals to the city

Norway Stavanger Ongoing for several years

Purpose: Several years ago, the Stavanger Chamber of Commerce and Industries started a program to introduce international employees and their families to the city. The region’s Welcome Center is...

First Welcome

Italy Reggio Emilia 2016

Purpose: The city is applying an intercultural approach to dealing with welcoming newcomers, via a two-stage process. The First Welcome deals with the basic issues of identification, certification,...

Young Mayor

United Kingdom London-Lewisham 2018 onwards

Purpose: Putting power and responsibility in the hands of young people. Stimulus/Rationale: Lewisham Young Mayor is a robust attempt to put real power and responsibility in the hands of young...

School Approaches for Family Empowerment (SAFE)

Italy Reggio Emilia 2016

Purpose: SAFE aims to reach and involve public servants, intercultural mediators, school principals and families. It has been developed to give the school a central role in the process of social...

Johannes Learning Centre - a bilingual school which teaches and hires minorities

Norway Stavanger Running for several decades

Purpose: Johannes Learning Centre is Stavanger’s main vehicle for building language competence. Although originally all the staff were Norwegians, 40% are now of minority background. The school has...

Don’t Feed the Rumour

Portugal Amadora From September 2014 to May 2015 (still ongoing as part of the municipal strategy for promoting interculturality)

Fight against misconceptions, prejudices, rumours and stereotypes about migrants and the city of Amadora, and provide correct information on migration and ethnic and cultural diversity “Immigrants...

Having Faith in Lewisham

United Kingdom London-Lewisham 2016 onwards

Purpose: Putting faith groups at the heart of community building Stimulus/Rationale: A large number of residents subscribe to a religion and of the rapidly growing number of faith groups (over...

Together in the same direction (Juntas en la misma dirección)

Spain Tenerife 2012 - ongoing

Purpose: ‘Together in the same direction’ is a strategy for managing diversity that brings rigour and clarity to the actions to be implemented. This Strategic Plan also defines three main lines of...

ObiTen - The Immigration Observatory of Tenerife

Spain Tenerife 2001 - ongoing

Purpose: The OBITen promoting scientific research into migratory movements on the island of Tenerife. It prioritises the need to apply theoretical knowledge to the planning and management of...

Centre for Conflict Mediation

Italy Reggio Emilia 2016

Purpose: The intervention is aimed at managing conflicts arising from neighbourly relations and proximity between people and is intended to improve social relationships so there is an alternative...

Intercultural Integration Plan 2015-2020

Ukraine Melitopol 2015-2020

Purpose: Despite inter-ethnic strife in Ukraine one city offers leadership in pursuit of an alternative way Process: Whilst war and interethnic conflict has raged to the east (Donbass) and south...

Salut l'étranger-ère!

Switzerland Neuchâtel 2016

Acknowledging and rewarding the intercultural heroes of Neuchatel Since 1995 Neuchâtel State Council has been making an annual award of 7,000 CHF to a group or an individual who, through a work, a...

Tachles: Arab-Jewish Youth Club

Israel Haifa Ongoing activities (Since 2012)

Create a shared civic leadership while also bringing together diverse cultures. Tachles is a unique group in Haifa that brings together 150 Arab and Jewish teenagers, incorporating various groups...

Haifa Center for Dialogue and Conflict Management

Israel Haifa Ongoing activities

Mediation and conflict resolution, capacity-building The Haifa Centre for Dialogue and Conflict Management works to strengthen communities and improve the quality of life for all of Haifa’s...

A path to build a United and Inclusive Society: The city of Turin adopts its "Guidelines for Interculture and participation"

Italy Turin 2018

Purpose: Inclusion of citizens in the political processes is not a challenge – it is the challenge the City of Turin has decided to face. In a time when social inequalities grow, the fear for “the...

Italian Language courses for migrant women

Italy Novellara October 2017-January 2018

Purpose: The goal of this project is to promote the participation of migrant women into the Italian Language courses organized in the city of Novellara. Stimulus/Rationale: The local administration...

“ARRIVAL CITIES”

Greece Patras Start: 1.9.2015 / End: 1.6.2018

Purpose: Women are the primary victims of the intertwined causes of conflicts, underdevelopment and migration. To address these issues, in a sustainable and humanitarian way, migrants should be...

Anti-rumour toolkit for young people

Spain Bilbao Since 2017

Purpose: This manual aims to provide a specific response to professional teams (educators, teachers, tutors, etc.) who work with young people in order to be able to develop anti-Rumour actions and...

Diversity-Day

Germany Erlangen 2013 onwards

Purpose: Promote diversity within organisations and societies Process: At the initiative of the Diversity Charter, “Diversity Day” was launched in 2013 and since then has taken place annually in...

Community – Police relationship

Israel Haifa Four months from March to June 2017 (pilot in one neighbourhood)

Mediation and conflict Resolution The goal of the programme is to increase the feeling of security among Haifa’s more vulnerable residents and neighbourhoods and to improve the police force’s...

Urban Parks

Ukraine Odessa 2015 onwards

Purpose: Urban space creation for intercultural mixing (as a result of international cooperation) Stimulus/Rationale: Odesa joined the ICC-Ukraine network in 2017 but its policies have been always...

Participatory Budget

France Paris On-going since 2014

Enhancing the participation of citizens in the decision-making process. Launched in 2014 to implement actions of participatory democracy in Paris, the Participatory Budget aims at mobilising all...

Mescla’t

Spain Sabadell ongoing

Purpose: Mescla’t is a festive day that brings together the organisations that work in Sabadell for the culture of solidarity, active participation, and the promotion of living together. The...

CLAIM – Migrant Integration Local Support Centre

Portugal Portimão ongoing

Purpose: Foster the intercultural integration of migrants through the provision of support and information on several areas. The Local Centre for Migrant Integration (CLAIM) mission intends to go...

The Intercultural Week of Portimão

Portugal Portimão Ongoing- once per year

Purpose: The Intercultural week was envisioned to promote the sharing of experiences and the relationships between diverse citizens of Portimão, thus stimulating intercultural dialogue and raising...

Centre of language and literacy

Iceland Reykjavik From September 2017 onwards

Purpose: Centre of language and literacy is run by the Department of Education and Youth of the City of Reykjavik and implemented in co-operation with the Mother Tongue association. The main...

Extraordinary Reception Centres

Italy Ravenna 2017-2018

Purpose: The municipality’s management of the CAS aims at improving the quality level of the reception of asylum seekers. Stimulus/Rationale: The municipality’s management of the CAS aims at...

Narrative for the inteculturality (Actions for the coexistence)

Spain Santa Coloma de Gramenet 2018 - ongoing

Purpose: INTERCULTURAL NARRATIVES, Lines of Action for Coexistence is a new commitment to consolidate the transversality of the intercultural approach with the commitment of the municipal services...

Guided tours of the Greatest Hits exhibition by members of Erlangen Refugee Forum : The best of the 60s, 70s, 80s, and today - from the Municipal Collection of Erlangen

Germany Erlangen 2016 onwards

Purpose: To ensure digital inclusion Process: For the duration of the exhibition Greatest Hits (December 2017 to February 2018) the Kunstpalais offered guided tours in Arabic, Armenian, Persian,...

Committee for Diversity and Inclusion

Norway Stavanger 2023-

Purpose: In December 2023 the city council of Stavanger decided to establish a Committee for Diversity and Inclusion (Norwegian: Utvalg for Mangfold og Inkludering) consisting of nine members (five...

Diversity in the workforce

Norway 2013-

Purpose: To ensure and encourage diversity in the workforce in Bergen municipality, by supporting and facilitating career development for people with a minority background. Stimulus/Rationale: The...

Safer Alta de Lisboa

Portugal Lisbon 2009 - ongoing

A community-policing service based on intercultural principles Purpose: Since 2007, the Lisbon Municipal Police (LMP) has been developing a community policing strategy, seeking the maintenance of...

SPIOR

Netherlands Rotterdam 2016

A city-wide programme of interfaith activities SPIOR is the Platform of Islamic Organisations in the Rijnmond (or greater Rotterdam) area. It has led or participated in a range of interfaith...

La Maison des Passages

France Lyon 2016

Creating a post-colonial and intercultural identity for Lyon The Maison was founded by a multi-ethnic cultural association which set up the centre as an autonomous space of cultural production...

Siemens’ program for integrating refugees

Germany Erlangen ongoing

Purpose: Erlangen shows that labour markets can open up to refugees under favourable circumstances Process: With a population of 100 000, the City of Erlangen is home to the University of...

House of Peace and Human Rights

Spain Donostia-San Sebastian Since 2010

Purpose: The House of Peace and Human Rights aims at disseminating the culture of peace, the promotion of human rights, peace processes and the recovery of historical memory. It does so in...

Intercultural Museum

Norway Oslo 2016

Purpose: The aim of the museum is to exhibit and tell the history of diversity in Norway, conceptualizing the museum as a space of dialogue that involves as wide and diverse a range of people as...

Maio - Diálogo Intercultura / May Intercultural Dialogue

Portugal Setúbal 2008 - ongoing

Purpose: May – Intercultural Dialogue is affirmed in Setúbal as a moment of sharing and joint work, with the aim of promoting intercultural dialogue and coexistence, through the promotion of...

Give Something Back to Berlin

Germany Berlin 2012 onwards

Purpose: A social enterprise that treats refugees not as victims but bringers of diversity advantage Process: The “Give Something Back to Berlin” (GSBTB) foundation is a fine example of a civil...

Surf.Art

Portugal Cascais Since 2017 - Ongoing

Purpose: Cascais regularly organises intercultural activities not only to encourage social cohesion but also to help young people to improve their self-appreciation and self-esteem....

The Welcome App

Germany Erlangen 2016 onwards

Purpose: An App to help refugees organising their everyday lives in Germany - Helps overcoming the language barrier - Provides information regarding asylum law Stimulus/Rationale: A considerable...

The Sherbrooke Intercultural Encounters Week (SSRI), an annual event for intercultural dialogue and understanding

Canada Sherbrooke Since 2014

This week is a great opportunity to encourage intercultural dialogue and understanding between Sherbrooke residents of all backgrounds and origins. Each year, a wide range of free activities are...

“The thousand faces of Sherbrooke”: a project to emphasise the plural reality and the diversity of the city

Canada Sherbrooke Since 2021

In order to make its plural reality visible, valued and recognised, Sherbrooke collaborated with the Humans of Sherbrooke collective to initiate the inspiring project "The thousand faces of...

Units for Homeless - an inspiring action from Patras, Greece

Greece Patras ongoing

Purpose: The purpose of these structures is to provide reception, daily living care, immediate health assistance, and psychosocial support to individuals and families facing homelessness or...

Annual ICC Forums Tradition – Melitopol

Ukraine Melitopol 2021

Process: Melitopol, as a member city of the Ukrainian ICC network, has managed to establish the useful tradition of hosting annual international Intercultural Forums. Despite the limitations...

EUkrainians’ Favourite Book

Ukraine Odessa 2021

Process: In 2021, due to the restrictions imposed by the pandemic, the Ukrainian cities that are member of the ICC programme had to celebrate Europe Day online for the second consecutive year....

The Council of Churches in Lutsk

Ukraine Lutsk 2021

Purpose: Establishing interfaith dialogue and guaranteeing freedom of thought and religion Stimulus/Rationale: At the initiative of the mayor of the City of Lutsk, Mr. Ihor Polishchuk, the Lutsk...

Culture Camp in Vinnytsia

Ukraine Vinnitsya 2021

Impact: A five-day international culture camp was held in Vinnytsia from 27 to 31 July 2021 in the city’s Peoples' Friendship Park. More than a hundred schoolkids, aged 8 to 17, were introduced to...

Diversitours

Spain Bilbao Valencia 2017 - ongoing

Purpose: Diversitours is a project to promote intercultural coexistence through urban tours that reflect the positive impact of cultural diversity in cities. Guided walks with an intercultural...