The success of the language support you provide will depend on the extent to which it meets the needs of the refugees you are working with. The seven tools presented in this section are designed to help you understand those needs. Again, you can use them to prepare your language support activities but also as a set of guidelines to which you can return as necessary. 
 

Tool 24 - Identifying refugees’ most urgent needs 
 Download Tool 24 - Identifying refugees’ most urgent needs  - Word version
 Download Tool 24 - Identifying refugees’ most urgent needs - PDF version

Tool 25 - Finding out what refugees can already do in the target language and what they need to be able to do
 Download Tool 25 - Finding out what refugees can already do in the target language and what they need to be able to do - Word version
 Download Tool 25 - Finding out what refugees can already do in the target language and what they need to be able to do - PDF version

Tool 26 - First steps in the host country language
 Download Tool 26 - First steps in the host country language - Word version
 Download Tool 26 - First steps in the host country language - PDF version

Tool 27 - Refugees’ linguistic profiles 
 Download Tool 27 - Refugees’ linguistic profiles - Word version
 Download Tool 27 - Refugees’ linguistic profiles - PDF version

Tool 28 - Finding out more about refugee’s own linguistic resources and capacities
 Download Tool 28 - Finding out more about refugee’s own linguistic resources and capacities - Word version
 Download Tool 28 - Finding out more about refugee’s own linguistic resources and capacities - PDF version

Tool 29 - What are the most important things to learn? The refugees’ point of view  
 Download Tool 29 - What are the most important things to learn? The refugees’ point of view  - Word version
 Download Tool 29 - What are the most important things to learn? The refugees’ point of view  - PDF version

Tool 30 - Observing situations in which refugees need to use the target language 
 Download Tool 30 - Observing situations in which refugees need to use the target language  - Word version 
 Download Tool 30 - Observing situations in which refugees need to use the target language  - PDF version