The Council of Europe is the continent’s leading human rights organisation (47 member states; headquarters in Strasbourg, France). It aims to create a common democratic and legal area throughout the continent where respect for human rights, democracy and the rule of law are ensured. All the Council of Europe’s actions are shaped by these values and by an enduring concern to promote social inclusion and cohesion, and respect for diversity.
This part of the toolkit provides information on where the majority of refugees come from, the routes they follow, and their rights and legal status.
Communication with people from different cultures presents many challenges, and working with refugees raises a number of ethical considerations. The first two tools in this section address these issues. You can use them to brief yourself before you start providing language support; you can also consult them as the need arises. The other four tools offer information on four languages spoken by large refugee populations.
This toolkit is concerned not with language teaching but with the provision of language support, i.e. activities that are designed to promote language learning by engaging refugees in language use. The tools in this section offer background information and guidance from five different perspectives.