This Frequently Asked Questions (FAQ) page provides answers to the most common inquiries. If your question isn't covered, feel free to contact us for further assistance.

Back 7. Is direct communication possible between the authority making the request and the authority preparing the reply?

No. The request must always be sent by the transmitting agency designated by the requesting state and addressed to the receiving agency designated by the requested state. The contact details of these bodies can be consulted on the contacts page

The request cannot therefore be sent directly by the person formulating the question and must pass through the transmitting agency. 

Similarly, the reply must be sent by the receiving agency of the requested state to the transmitting agency if the request was transmitted by the latter, or to the judicial authority of the requesting state and not directly to the authority that made the request.