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Intercultural cities: good practice examples

The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

Template for collection of Good practices >>

Equality Review & Action Plan

Ireland Dublin

Concept In 2018, Dublin City Council (DCC) conducted an equality review of its provision of social housing supports and homelessness services on the ground of racial or ethnic origin. It followed...

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Employment and skills - Adult Learning Programme, BUILD programme, Leeds Anchors Network

United Kingdom Leeds 2020

In Leeds 24% of the working age population do not have a Level 2 Qualification. The city therefore runs an Adult Learning Programme which is targeted at residents with low-level skills and...

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Community Connector Project

United Kingdom Leeds 2020

In July 2019, Leeds started the 15-month Community Connector project[1] which aims to support new migrants to connect with local services and existing community networks through building bridges...

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Fresh start – Learning English

United Kingdom Leeds 2020

As part of ‘Child Friendly Leeds’[1], the city recognises that starting school in a new location is daunting. The city has therefore established a weekly session for children aged 9-16 called...

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The Leeds Migration Map

United Kingdom Leeds 2020

Leeds has mainstreamed statistical and qualitative information about diversity and intercultural relations to inform the local/municipal council’s process of policy formulation. This is done...

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Migrant Community Networkers – Creating links in the neighbourhood

United Kingdom Leeds 2020

Leeds has a Migrant Access Programme (MAP) which aims to promote community cohesion and enhance resilience and sustainability of local communities in Leeds. The Programme uses asset-based...

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The Language Hub Programme

United Kingdom Leeds 2020

Based on the Culture Strategy 2017-2030[1] the city aims to change perceptions and attitudes towards culture and the arts, moving the focus from what they cost to what they create. All...

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Equal provision of support services to ALL vulnerable groups

Greece Patras Ongoing

Purpose: The purpose is to provide support services to all vulnerable groups within Patras' population, promoting equality and respect for human rights and needs. The focus is on covering basic...

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An Anti-Racism Cockpit

Italy Turin 2019

Purpose: Internally focused activity is key to addressing systemic discrimination. It enables a focus on the priorities, processes and practices of an organisation. It can be difficult to secure a...

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DiverCidade Braga - An Intercultural Journey

Portugal Braga ongoing

Purpose: The City of Braga, Portugal, has created a specific website to present the city’s intercultural strategy and activities. The DiverCidade Braga Project - An Intercultural Journey aims to...

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The Fusion Market (“Mercado de Fusão”)

Portugal Lisbon 2012 - ongoing

Purpose: In one of the areas of Lisbon with most foreign communities, the Fusion Market brings people from diverse origins closer together via a journey through its typical flavours....

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International Migrants Day in the Lisbon City Hall

Portugal Lisbon 2017-2021

Purpose: Show political commitment towards interculturalism Stimulus/Rationale: It is important to show political commitment to Diversity and Migration, and a positive image of migrants as an asset...

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Nga Kete Akoranga (NKA)

New Zealand Auckland 2018 onwards

Purpose: Promoting cultural competence amongst Auckland’s staff: A training programme for staff to respond effectively to Māori people. Stimulus/Rationale: The implementation of a refreshed Ngā...

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The Ubuntu Bridges Programme in Lisbon (“Programa Pontes Ubuntu”)

Portugal Lisbon 2010-ongoing

Purpose: Tackling social exclusion and restoring human dignity, empowering young people to make a change and to fulfil their potential, building bridges and promoting a culture of care, respect,...

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The Auckland Plan 2050

New Zealand Auckland 2019-2050

Purpose: ‘Fostering an inclusive Auckland where everyone belongs’ Stimulus/Rationale: The Auckland Plan 2050 outlines a 30-year strategy for Auckland to tackle three key challenges: Population...

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Multilingual initiatives improve the intercultural dialogue and the inclusive integration

Cyprus Limassol Ongoing

Purpose: The purpose of the activity is to foster intercultural dialogue and inclusive integration through multilingual initiatives. The city of Limassol, Cyprus, takes significant steps to...

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Boosting the citizens’ social life with art and festivities

Cyprus Limassol

The City Council of Limassol promotes access to culture for the whole population with a broad programme of free events and activities. The City Council uses interculturalism as a criterion when...

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Bergen Inclusion Center

Norway Bergen 2024

Purpose: To create a new Inclusion Centre, bringing all essential activities under one roof at an attractive location. Stimulus/Rationale: To co-locate inclusion services, which have previously...

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SCOUT: aSsessing Competences fOr fUTure

Greece Patras 1.10.2017-30.9.2029

Purpose: The integration into the labor market is an essential prerequisite for migrants and refugees so that to be capable of building up a new life in their host countries. Within this process,...

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Montreal launches a policy of non-discriminatory access to all municipal services

Canada Montreal

On June 5, Rosannie Filato, head of public security on the Executive Committee, and Magda Popeanu, vice-president of the Executive Committee and head of culture and diversity in Montreal, unveiled...

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