The complaint was registered on 28 September 2026. It relates to Articles 1 (the right to work), 10§1 (the right to vocational training), 11 (the right to protection of health), 12§1 (the right to social security), 13§§1-3 (the right to social and medical assistance), 14§1 (the right to benefit from social welfare services), 15§3 (the right of persons with disabilities to independence, social integration and participation in the life of the community),16 (the right of the family to social, legal and economic protection), 17 (the right of children and young persons to social, legal and economic protection), 30 (the right to protection against poverty and social exclusion) read separately or in conjunction with Article E (non-discrimination) of the revised European Social Charter. FIDH alleges that, in a context of increasing digitalisation of public services and essential private services, access to social rights is not guaranteed for a part of the Belgian population who lack suitable devices or internet access, or who have limited digital skills, or who cannot use online services effectively, in particular people living in poverty, older people, people with disabilities, people with health conditions, and people with literacy or language difficulties, in violation of the aforementioned provisions of the Charter.

​​ Case-document No. 1, Complaint registered on 28 September 2026 (only in French)