A Working Group formed of law enforcement professionals in Bosnia and Herzegovina met on 6-7 October 2020 in Mostar to finalise operational procedures to be applicable across the local law enforcement agencies. An international consultant assisted the group online.

The operational procedures are presented in a format of a manual ensuring upholding of human rights, and structured around key competence areas in closed environment: introduction international norms and standards, efficient communication, safety and security and human rights and public safety. It will be avaliable in Bosnian/Serbian/Croatian and English languages.

This activity is organised within the framework of the joint European Union/Council of Europe programme “Horizontal Facility for the Western Balkans and Turkey 2019-2022” and its action “Strengthening human rights treatment of detained persons based on European standards and best practices in Bosnia and Herzegovina”, implemented by the Council of Europe.