What feedback is and what it is not
Adapted from T-Kit Training Essentials, p. 102 in previous edition, available online at: https://pjp-eu.coe.int/en/web/youth-partnership/t-kit-6-training-essentials
| What feedback should be | What not to say Why? |
What to say Why? |
|---|---|---|
| Descriptive |
“This is bad!” or “This is good!” |
“Your loud talking during the role-play made me feel stressed.” |
| Specific |
“You are dominant!” |
“While making that decision, I had the impression that you dominated the space for discussion and that I did not have space to contribute ...” Because this indicates what you experienced, and how you experienced the situation |
| Appropriate |
“What you need to do …” |
“While making that decision, I had the impression that you dominated the space for discussion and that I did not have space to contribute ...” |
| Useful | If a person is unable to change something, there is no point in mentioning it. Because it just makes the other person feel powerless if they cannot change the thing you point out, and pointing it out is not constructive |
|
| Wanted | Feedback is most effective when wanted by the receiver. Because if it is not wanted, it won’t be accepted as constructive and worked with |
|
| At the right time | If at all possible, feedback should be given as soon as the impression was made. Because if it is given much later, the other person will not remember the situation as well, and will not be able to consider the feedback constructively |
|
| Clear | Ask the receiver of feedback whether they need any clarification of your point. Because you may not have made yourself clear and they may not understand it completely |
|