During the 33rd ENIC-NARIC Joint meeting in Athens, Louise Kelly of Quality and Qualifications Ireland (QQI) presented the outcomes of the Council of Europe Working Group's situational analysis report on Artificial Intelligence usage by credential evaluators and admission officers.

While most respondents reveal they are at the initial stages and AI is being used in supportive roles — including automated translation, document verification, fraud detection, and information searching, the survey shows a strong, sector-wide commitment to maintaining human oversight and ensuring that final decisions remain with credential evaluation professionals.

Some barriers remain — including technical expertise, data governance, and legal clarity, as well as ethical concerns such as data privacy, potential bias, and accountability.

To promote fairness, transparency and trust, the Working Group is developing practical guidelines on the risks and opportunities of AI in recognition, building upon the HUDERIA methodology of the Council of Europe. It is also designing online training modules for credential evaluators and admission officers, supporting fair, inclusive, and effective integration of AI in recognition workflows.

You can find the Situational Analysis Report here: https://rm.coe.int/situational-analysis-report-ai-may-2026/48802c0145