The three tools presented here help you to identify the language refugees in your group need to focus on: the situations they need to be able to cope with, the communicative functions, or purposes, they need to fulfil, and some of the everyday phrases they can usefully learn.

Tool 31 - Selecting situations to focus on in language support - a checklist 
 Download Tool 31 - Selecting situations to focus on in language support - a checklist - Word version
 Download Tool 31 - Selecting situations to focus on in language support - a checklist - PDF version

Tool 32 - Selecting communicative functions that are useful for beginners - a checklist 
 Download Tool 32 - Selecting communicative functions that are useful for beginners - a checklist - Word version
 Download Tool 32 - Selecting communicative functions that are useful for beginners - a checklist - PDF version

Tool 33 - A list of expressions for everyday communication  
 Download Tool 33 - A list of expressions for everyday communication - Word version
 Download Tool 33 - A list of expressions for everyday communication - PDF version