The project supports the Italian Ministry of Labour and Social Policies in improving the multi-level and multi-stakeholders’ coordination of migrants’ integration policies.

Based on expert analysis and stakeholders’ consultation, the Ministry of Labour will be accompanied in strengthening more effective policy coordination between national and local administrations and social and economic actors.

The project is co-funded by the European Union via the Technical Support Instrument and implemented by the Council of Europe, in co-operation with the European Commission Directorate-General for Structural Reform Support and the Ministry of Labour and Social Policies of Italy.

  • Improved and more efficient multi-level and multi-stakeholder coordination on integration policies
  • Strengthened capacities of key stakeholders to work in synergy and to address migrants’ integration needs in a more effective and efficient way
  • By reviewing the existing governance mechanisms for integration policies, the project will support the establishment of a framework for stronger policy coordination and will provide recommendations for the implementation of the most suitable model of integrated service provision (one-stop-shop). Such model will facilitate services for migrants’ integration.
  • The technical support is also expected to reinforce the administrative capacity of the multilevel stakeholders’ dialogue along the integration process and to strengthen the efficiency and effectiveness of their work in addressing migrants’ integration needs.
  • Furthermore, the project will ensure better alignment and co-ordination of policy objectives and measures, synergies between the different levels of government, and optimal use of resources, including EU funds.
  • An inception report, including recommendations and a blueprint for an improved coordination mechanism for the integration of TCNs
  • A set of thematic policy briefs and activities for exchanges and capacity building on priority topics in the field of migrants’ integration, including policy guidelines and good practice examples
  • A study of existing one-stop-shop services (OSS) in Italy and other EU countries and their capacity to support the integration of TNCs, and a model/blueprint for one-stop-shop services with enhanced capacity to address the needs of TCNs in Italy


Duration: September 2022 – September 2024

Beneficiaries: Ministry of Labour and Social Policies of Italy

Funding: European Union and Council of Europe

Budget: 556,000.00 Euros

Implemented by: Council of Europe

Martina VALDETARA, Senior Project Officer
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