Background 

Ljubica Udovičić’s life became a misery when her neighbour decided to transform the property directly beneath her apartment into a bar and shop.

Ljubica first complained to the authorities when her neighbour started making major changes to the building, like demolishing supporting walls. She said that she was then shut out of the decision-making process and her many complaints to the authorities were not properly dealt with.

For more than ten years, Ljubica and her family had to deal with excessive noise from the bar. This included loud music, shouting, singing and the sounds of glasses smashing and chairs being dragged along the floor. 

Customers often got drunk and violent. They sometimes urinated outside. Police were called to the bar dozens of times because of such disturbances.