Good Practice
Professional interpreting in health for liberal doctors (all specialties) and liberal midwives in the North-East territory - France
Aim and objectives: The lack of knowledge of the French language by patients during medical consultations is an obstacle to quality care. Promoting understanding during exchanges between health professionals and patients thus allows: improving access to prevention, screening and medical care;...
Informing patients diagnosed with an illness (Cancer Plan) – France
Aim and objectives: The system to inform patients diagnosed with an illness was a measure introduced in the early 2000s, as part of the first cancer plan. The aim of this system (which responds to a request made by patients in the context of general meetings with them) is to provide patients...
Improving literacy in the use of prescription medication – Türkiye
The establishment of the “Unit of Patient Education for Medicine Use” is an example of a local health literacy project in Şanlıurfa Training and Research Hospital, which is located in the province of Ş.Urfa in the southeastern Anatolian region of Türkiye. Aim and objectives: To ensure correct...
Health literacy for children to promote healthy lifestyles – Romania
Obesity is one of the most serious public health challenges. Obesity, as well as associated diseases, are largely preventable if acted upon from childhood. Preventing childhood obesity is therefore a priority. Aims and objectives: The “Granny's Health Bag. Healthy traditions for healthy...
Health literacy for caregivers of older persons with different levels of dependency – Italy
Aim and objectives: Nowadays, many older persons with different levels of physical and/or mental challenges are assisted at home. They need help for a considerable part of their daily living, which is usually provided by a family member or by a person employed to do so. In both cases, the...
Teaching digital education and literacy via cross-cutting themes addressed across various subjects – Germany
Aim and objectives: Based on the German education sector’s strategy, all schools should prepare pupils for digital transformation. On the state level, digital education and digital literacy strategies translates into the media literacy competence framework and curriculum. Target group: School...
Teaching health literacy as a mandatory school subject – Finland
Aim and objectives: Health literacy, including critical thinking, is taught through an independent and mandatory school subject called “health education”. Target group: Pupils in primary and secondary schools. Method: In grades 1–6, health education is taught as an independent component in a...
NEW ADDITION
Advancing Health Literacy among Women with Breast Cancer through the Digital Platform “OncoGuide - Breast Cancer Serbia” - Serbia
Aim and objectives: The aim was to improve communication between healthcare professionals and patients, while emphasizing the importance of access to clear, understandable, and professionally verified information in the treatment process and health-related decision-making. Target group: Women...
NEW ADDITION
eHealth Ambassadors - Belgium
Aim and objectives: To reduce barriers to accessing care linked to the digital divide: access to care and digital inclusion. Target group: Older people Vulnerable groups People with limited digital skills Method: Individual support. Practical assistance in using digital health services....
NEW ADDITION
Projects of the King Baudouin Foundation and the Daniël De Coninck Fund Aims and objectives - Belgium
Aim and objectives: Advance knowledge, support innovation and promote the dissemination of health literacy practices. Target group: Policy-makers Professionals Researchers Associations Patients Method: Generation of knowledge (digital inclusion barometer). Project funding. Development of...
NEW ADDITION
Organisational health literacy - Belgium
Aim and objectives: An organisational self-assessment tool based on the Viennese V-HLO model. Prospects for integration into quality standards. Reflection on funding mechanisms. Added value: This Belgian initiative is directly aligned with the concepts developed in the guide concerning...
NEW ADDITION
Interfederal “Digital Health Literacy” Plan - Belgium
Aim and objectives: To ensure that the development of eHealth benefits all citizens and does not reinforce existing inequalities. Target group: Citizens Healthcare professionals Health organisations Public authorities Method: A coordinated plan structured around five areas: Coordination and...
NEW ADDITION
“Three Questions” campaign - Belgium
Aim and objectives: To strengthen communication between patients and healthcare professionals and to promote mutual understanding. Target group: Patients Informal caregivers Healthcare professionals Method: Systematic promotion of three questions: What is my main problem? What should I do? Why...
NEW ADDITION
MaSanté Citizen Portal - Belgium
Aims and objectives: Facilitate citizens’ access to their health data and to reliable, accessible and understandable information. Target group: General public Patients with chronic diseases People who are distant from or disengaged from the healthcare system Method: A single national portal...
Health care professionals working in nursing homes – Italy
Aim and objectives: Health care professionals working in nursing homes, in direct contact with fragile and dependent older persons, are essential for access to appropriate care for those with comorbidities and insufficient family support. Staff working in these settings have specific roles and...
MILSA: A Support Platform for Migration and Health – Sweden
Aim and objectives: Receiving information about the society in which you are living in and gaining knowledge of how to take care of your health is a key component for successful integration in society. This is the guiding principle for civic and health communicators working all over Sweden....
Literacy Audit for Healthcare Settings – Ireland
Aim and objectives: This audit, prepared by the National Adult Literacy Agency, seeks to make the Irish health service literacy friendly where both the skills of individuals and the literacy demands of the health service are analysed. It envisions a health service where literacy is not a barrier...
Facilitating Syrian refugee access to medical services – Türkiye
Türkiye hosts millions of refugees whose access to health care is hindered by cultural and linguistic barriers. Reinforcing the trust of migrants in health systems and health professionals is a key component in facilitating their access to health systems. Aim and objectives: The objective of...
NEW ADDITION
Patient Involvement in Competence Networks – Luxembourg
Aim and objectives: The competence networks were established under Article 28 of the amended Law of 8 March 2018 on hospitals and hospital planning, with the aim of implementing an integrated model of care. Their objectives are to improve access to healthcare, strengthen the coordination of care...
NEW ADDITION
Healthcare Integration of Roma and Sinti Communities - Italy
The Italian Minister for Family, Natality and Equal Opportunities, through UNAR, has launched a €2.7 million project aimed at strengthening health literacy among Roma and Sinti communities. The initiative is coordinated by the Catholic University of Rome, with the support of the Italian Red Cross...
