Bilbao, with around 350.000 inhabitants, is the capital of Biscay and the economic, social and cultural centre of the Basque Country. Due to the profound crisis in the 80s that affected its fundamental economic sectors (metallurgy, steel and naval), the city needed to reinvent itself and face great challenges: high rates of unemployment, environmental and urban degradation, strong internal emigration and the emergence of social marginalisation issues. Bilbao was able to achieve a transformation thanks to local political management, public-private and inter-institutional cooperation, and its success was acknowledged on the world stage: the Lee Kuan Yew World City Prize (2010), the European Public Sector Award (EPSA) 2011 for the project “Political Management based on Financial Rigor and Strategic Budgets”, culminating in the World Mayor award bestowed on mayor D. Iñaki Azkuna in 2012.

The most important ethnic group of Bilbao –people with Spanish nationality– constitutes 91.85% of the city’s inhabitants. People with Spanish nationality could be foreign-born, but national/non-national are the categories used by the Spanish administrations. Only 8.15% are non-nationals: this figure has notably increased in the last 10 years. In 2003, foreign population in Bilbao constituted 3.1% of the city’s inhabitants. There is no minority group that represents 5% or more of the population, although nationals from Latin-American countries represent 48.3% of foreign population. The largest minority groups originate from Bolivia (1.19%), Colombia (0.72%), Morocco (0.71%), Romania (0.67%) and China (0.53%). As of 1 January 2013, the estimated percentage of foreign-born nationals resident in the city was 2.48%.

Similar to other European cities that have developed successful strategies through the creative management of diversity, the city hall of Bilbao designed and executed the Municipal Plan for Diversity Management BI-OPEN (2011-2013) to construct a city that is educative in values of coexistence and open to diversity. In its evaluation, the result of citizen participation (both natives and foreigners) and the participation of RECI enabled the design of a Local Strategy of Diversity Management, the execution of which is scheduled for the coming years. The final objective: fostering integration, social cohesion and coexistence from an intercultural perspective.

Voltar Bilbao, City of Values

Purpose:

Bilbao, City of Values is a project that aims to generate a space for analysis, dialogue, reflection, and collaborative work among institutions, social entities, companies, media, schools, and citizens for the promotion of a framework of shared values ​​in the city of Bilbao.

Stimulus/Rationale:

This project aims to build an intercultural and open society. The initiative, which came from the Department of Citizen Services, Participation and Districts had the purpose of sharing the value framework within the city.

The Charter includes the following 17 individual and collective values:

  • Respect for Human Rights, social justice, equality between men and women, solidarity.
  • Diversity/inclusion, commitment, environmental sustainability
  • Participation, trust, creativity, coexistence, identity, effort
  • Stewardship, honesty, illusion, and health.

Process:

In 2016, as a starting point for the dialogue and reflection, a survey was carried out to list the attributes the citizens consider to represent Bilbao as well as allowing them to list the attributes they would like to see included in the city. The result of the 1,200 surveys was then analysed to gain an understanding of the viewpoint of the residents of Bilbao.

To facilitate the analysis, dialogue and reflection on the strength of the values ​​in the city and allow comparison with similar projects in other parts of the world, a list of values was ordered in the shape of ​ a decalogue: respect for Human Rights, solidarity, participation, trust, creativity, equality between women and men, environmental sustainability, commitment, social justice, and diversity. Each value was briefly defined with a simple pedagogical and didactic purpose, linking them to the daily behaviour of citizens, social entities and the City Council. After a process of citizen participation, the Plenary Session of the City Council of Bilbao approved the Bilbao Charter of Values in March 2018.

The Charter includes the possibility for neighbours, as well as institutions, companies, and entities, to join. This adhesion, implies the commitment to maintain and promote attitudes and behaviours following the spirit and content of the Charter.

The project cooperates with the Business sector, social entities, political leaders, cultural entities, municipal companies, schools, educational entities, women entities, media, individuals, religious diversity entities, ecologist entities, sports entities, and immigration entities.

Impact:

As a result of the Charter, in 2018, the City of Bilbao approved the "Values ​​Development Plan", which is a dynamic and flexible document that identifies the three strategic axes as well as the actions to be developed under each of them. The objective of this plan is to integrate the 17 values ​​that are included in the Charter of Values ​​of Bilbao into the day-to-day citizenship of all residents. A city values commission has been created to carry out the monitoring and evaluation of the project within Civic Council of the city.

Key reference documents:

From 2016 - ongoing
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