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Committee of Ministers: computer-assisted or AI-enabled social services decision making by public authorities must respect human rights

Committee of Ministers Strasbourg 17 March 2021
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Committee of Ministers: computer-assisted or AI-enabled social services decision making by public authorities must respect human rights

The importance of protecting human rights, including social rights, remains all the more relevant at present, when they are put at risk from the use of computer-assisted or Artificial Intelligence-enabled decision making by public authorities in the area of social services.

In a declaration adopted on 17 March 2021, the Committee of Ministers of the Council of Europe draws the attention of member States, inter alia to:

  • the possible risks to human rights, including social rights, that might follow from the use of computer-assisted or Artificial Intelligence-enabled decision making by public authorities in the area of social services;
  • the need to ensure that computer-assisted or Artificial Intelligence-enabled decision-making systems are developed and implemented in accordance with the principles of legal certainty, legality, data quality, non-discrimination and transparency;
  • the need for human oversight of computer-assisted or Artificial Intelligence-enabled decisions in order to mitigate and/or avoid errors in the management;
  • the need for effective arrangements to protect vulnerable persons from serious or irreparable harm.

 European Social Charter website


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