Transparency and Accountability
The use of AI in labour and employment presents challenges regarding transparency and accountability, particularly in the context of hiring, wage determination, workplace surveillance, and decision-making processes. For example, due to AI systems’ black box problem, wage-setting and task allocation in platform and gig work may leave workers without explanations for pay fluctuations or job availability. Accountability mechanisms are equally vital to prevent the use of AI in the workplace from undermining labour rights. Employers and policymakers should implement clear regulations, ensuring that AI systems align with fairness, non-discrimination, and worker protection standards. Effective remedies should be available to rights holders.
