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Strengthened Audit Skills under ISO 19011

A two-day training on the application of ISO 19011:2018 was held for the National Academy for Public Administration, aimed at enhancing participants’ knowledge and practical skills in conducting internal audits. The training focused on key principles of auditing, management of audit programmes, and effective implementation of audit processes.

Through the interactive workshop including audit planning, collection of audit findings, and a simulation exercise, participants strengthened their ability to carry out audits in line with international standards. Special attention was given to auditor competence and the classification of audit findings, enabling participants to apply structured and consistent approaches in their professional practice.

The workshop was supported by the European Union/Council of Europe joint programme “Human Resource Management in Local Self-Government – Phase 3” and the NAPA. The project is implemented by the Council of Europe’s Centre of Expertise for Multilevel Governance.

Belgrade 29-30 April 2026
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The project “Human Resources Management in Local Self-Government – phase 3” builds on previous efforts to modernise human resource management in Serbian local self-governments. It aims to strengthen the human resources management and professional development at the local level while supporting public administration reforms.

 

What is the goal and objective of the action?

The project seeks to consolidate the results of the first two phases aiming to advance the public administration reform in Serbia, notably through modernising human resource management and professional development of public servants at the local level.

 Funding: The project is co-funded by the European Union and the Council of Europe

 Duration of the project: 3 February 2025 – 2 November 2027

The Project is implemented by the Centre of Expertise for Multilevel Governance at the Congress of Local and Regional Authorities of the Council of Europe.

 

Who benefits from the action?

•             Ministry of Public Administration and Local Self-Governments

•             Local Self-Governments in Serbia

•             National Academy for Public Administration

•             Standing Conference of Towns and Municipalities            

•             Civil society, academic community, media, Serbian citizens

 

How does the action work?

The HRM in LSG III project implementation methodology is based on capacity building actions, technical assistance to the beneficiaries at the national and local level, know-how of the Centre of Expertise for Multilevel Governance of the CoE, use of tools developed under the previous project phases (in close partnership with Standing Conference of Towns and Municipalities in Serbia - SCTM) and networking activities with the CoE member States. Special attention will be given to peer learning, exchange of good practice, strengthening of HRM networks, locally and internationally, as well as raising the visibility of key HRM reforms.

 

What do we expect to achieve?

  • MPALSG has an improved framework, and LSGs have increased capacities to deliver effective HRM and professional development functions and planning at local level.

  • MPALSG has strengthened capacities and an improved framework to coordinate effective professional development and lifelong learning of public servants.

  • Improved effectiveness and efficiency in coordination, harmonisation and communication between institutions for HRM and professional development.

 

Reference documents

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