Representatives of the Human Resources Management Sector of the Serbian Ministry of Public Administration and Local Self-Government visited Spain on 4–5 June 2026 as part of the project “Human Resources Management in Local Self-Government – Phase III”. The study visit was organised within the framework of cooperation between an EU-funded and a Council of Europe–implemented project, supporting the ongoing modernisation of public administration and local self-government in Serbia.
Hosted by the Spanish Ministry for Digital Transformation and the Civil Service in Madrid, the delegation explored Spain’s approach to civil service management, talent attraction, workforce planning, professional development, and the use of digital tools in human resources management. Discussions also covered performance evaluation, quality management, inclusion policies, and current challenges in building a modern and effective public administration.
Meetings with representatives of local authorities provided practical insights into strategic workforce planning, staff development, and the use of performance indicators in local administrations. The discussions highlighted the importance of modern and evidence-based HR practices in delivering quality public services
The delegation also visited the Spanish Federation of Municipalities and Provinces and Getafe City Hall, where participants learned about local HR management practices, inter-municipal cooperation, and innovative approaches to strengthening public sector capacities.
The visit provided a valuable opportunity to exchange experiences and identify practices that can support the further professionalisation and modernisation of public administration in Serbia.
