The municipality created the City Centre for Civil Rights, a space where citizens can obtain information about their rights and freedoms, as well as advice on everyday matters such as employment or education. The centre holds informational meetings for internally displaced persons (IDPs), and provides them with social, psychological and legal assistance. The centre’s activities contribute to greater participation of residents, enable civil society organisations, and increase trust in local governance overall.

Following residents’ requests, the 2 000-inhabitant community implemented an initiative to increase its digital presence. With the Congress’s support, it updated its YouTube channel, and launched a new official website and social media profiles. In addition, the Golos (“Voice”) e-voting tool and livestreaming equipment have been put in operation to ensure transparency in village council meetings.

This initiative improved transparency on the part of the community’s authorities through communication channels and e-governance tools which facilitate citizen participation in decision-making.

Thanks to the support of the Congress, the community has renovated and equipped the co-creation centre ‘Anthill’, and professional mentors were engaged to conduct activities.

The centre serves as an important venue for diverse social groups to collaborate, engage and realise their creative potential, with a focus on integrating IDPs into community life. Among others, the centre hosts social and cultural events dedicated to gender equality and the integration of IDPs, activities around mental health, ceremonies to commemorate fallen heroes, and meetings of the councils of IDPs and youth. It also organised activities enabling children and adults to boost their creativity (e.g., 63 schoolchildren participated in a contest to design the centre’s logo).

This initiative focuses on preventing corruption and enhancing transparency through community engagement, education and feedback mechanisms.

Fastiv launched an awareness-raising campaign among its residents about anti-corruption. Following consultations with community members, experts and representatives of the civil society, law enforcement and the National Agency on Corruption Prevention, the community devised an Anti-Corruption Code. It also launched the "Anti-Kor" chatbot for reporting and supporting the handling of alleged corruption cases and risks, and organised trainings on anti-corruption methods and whistleblower protection mechanisms.

This initiative was a successful means to improve transparency and trust in local government.

Creating an innovative space within the municipal library, the local government and residents in Kamianets-Podilskyi have benefitted from an increased interaction and cohesion.

The community transformed its municipal library into a space where citizens, local authorities and businesses engage in open dialogue, co-operation and partnership building. The community renovated and re-equipped the space with material such as 3D printers, and the venue is used for educational and cultural events.

More than 300 people have been involved in project activities to boost civic participation, such as participatory budgeting, online consultations and e-petitions. The library also receives students as part of educational excursions, and has become an esteemed meeting place for residents, including IDPs.

The Kyiv City Council created the "Educational Centre" aimed at engaging the least represented groups, such as youth, women and internally displaced persons, in local policy and decision making. Holding interactive educational events on policy making, the centre notably enables the Kyiv City Youth Council to engage and co-operate with authorities.

The centre contributes to strengthening the dialogue between residents and local authorities for the development of the capital, engaging underrepresented groups and IDPs in decision making.

The Poltava City Council established the “Poltava Veterans’ Centre” to address issues related to veterans’ social integration and return to civilian life. The centre, which welcomed its first visitors in mid-2024, handles inquiries from veterans, military personnel, their relatives and fallen defenders of Ukraine on legal matters, employment and vocational training, social benefits, as well as physical and psychological rehabilitation, support in locating missing persons, and leisure activities. The centre holds awareness-raising events, presentations, lectures and workshops.

The town of Shpola established the “School of Solidarity”, which organises lectures, seminars and workshops to familiarise residents with their rights and related opportunities, and acts as a platform of communication and co-operation with the local government. Activities are in particular intended for internally displaced women and youth, notably with a focus on integration and community cohesion.

The municipality introduced a school participatory budget and supported the relaunch of the Youth Council, an advisory body whose members will contribute to developing and implementing youth policy at the local level.

The Ternopil community has introduced a modernised information platform in the e-Ternopil mobile app. Called the “Citizens' portal”, the platform promotes e-democracy, providing residents with online access to a range of municipal services. Thanks to this initiative, administrative services such as obtaining civil status documents, or social housing and utility services, are now digitalised. Services are provided to both citizens and businesses, and the app also includes interactive maps, notifications on important events or emergencies, and the ability to track public transport in real time.

The municipality of Zviahel created a youth-inclusive space "Youth Acts" – a platform encouraging youth, IDPs and other vulnerable groups to participate in community life, as well as promoting social activism. Through one of the Youth Acts’ activities on school budgeting, students were for instance able to vote on projects they wished to see implemented, and to exchange ideas on how to develop and implement them.

This initiative contributes to increasing trust in local authorities, as well as improving residents’ emotional well-being.