Back “Three Questions” campaign - Belgium

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 Aim and objectives:

To strengthen communication between patients and healthcare professionals and to promote mutual understanding.


 Target group:

  • Patients
  • Informal caregivers
  • Healthcare professionals

 Method:

Systematic promotion of three questions:

  1. What is my main problem?
  2. What should I do?
  3. Why is it important for me to do this?

The campaign includes materials intended for citizens and professionals.


 Outcome :

  • Increased patient participation.
  • Better understanding of the information received.
  • Improved exchanges during consultations.

 Added value :

This initiative constitutes a national adaptation of the international “Ask Me 3” tool, but with large-scale national implementation involving public authorities, patient associations and healthcare professionals.

 “Three Questions” campaign

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