The situation in Ukraine remains unstable, with over six million refugees, mostly women and children, having fled Ukraine, although some start to return (approximately 2 million). The vast majority is now in neighbouring countries. To support those countries most affected by the influx of refugees, the Council of Europe, together with other European and international organisations, promoted and offered standards, tools, expertise and targeted support on protecting vulnerable persons in the context of migration.
In this context, the European Commission has compiled useful resources that can be used on the ground and distributed to people fleeing the war in Ukraine. These sources are updated regularly and timely to reflect the latest information available, as the situation evolves very quickly.
- Website with Information for people fleeing war in Ukraine – available in English, Ukrainian and Russia – a great source for everyone to understand details on temporary protection, travel, rights within the EU - in the Q&A format
- An interactive map with Information about national authorities, free travel options, NGOs active on the ground, healthcare
- Website: Migration management: Welcoming refugees from Ukraine – with the overview of the policy response to the crisis, including the Solidarity Platform and main policy initiatives
- Europe Direct hotline and queries : 00 800 6 7 8 9 10 11 – citizens can call or send written queries – in all official EU languages, Ukrainian and Russian
