Rohan Grove leads multi-disciplinary research, insight and data teams to address key challenges in the public sector. Over the last two years Rohan has built a new research and insight function to support a £1bn transformation of the courts and tribunals in England and Wales – to inform the organisation’s decision making he leads and supervises 25 specialists to develop insights from methods including machine learning, natural language processing, and geo-demographic segmentation. Rohan also leads for the organisation on open data and academic engagement.

Before joining HM Courts and Tribunals Service Rohan was a Senior Civil Servant in the UK’s HM Revenue and Customs where he led its behavioural science and randomised control trial functions.

Rohan Grove, Head of Insight and User Research Division (Deputy Director) HM Courts and Tribunals Service