The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

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To get acquainted with cities’ good practices related to the management of the Covid-19 pandemic, please visit Intercultural Cities: COVID-19 Special page.

Geri Barcelona invests in policies, programmes and monitoring to tackle discrimination

2022
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Barcelona has a wide set of policies and measures to reduce discrimination in the city:

  • The government measure "Office for Non-Discrimination" (2017) (OND) explicitly states that one of the functions to be incorporated into the OND is the power to impose penalties for discriminatory motives. To strengthen this function, work was carried out internally within the municipal structure to coordinate and share different ways of acting in this area. As a result of this work, in 2018 tasks were initiated with the aim of strengthening administrative sanctions from the OND with reasoned legal requests together with the actions collected by the Guàrdia Urbana. It also allows the OND to support people who are victims of discrimination. At the same time, this approach aims to respond to situations of racism that occur in public spaces and combines sanctioning strategies with strategies to make these situations visible, raising the possibility of alternative sanctions, related to training and community work, as another way of raising awareness and prevention.
  • The Municipal plan to combat Islamophobia (2017) aims to make Islamophobia visible as a form of discrimination, to counteract the generalisation of negative images of Islam and Muslims, to normalise religious diversity in the city, and to strengthen mechanisms to guarantee against Islamophobic discrimination.
  • The Guarantee of equal treatment of religious diversity when carrying out specific activities in the public sphere (2017) is facilitated by the Office for Religious Affairs, a service of the Department of Citizens' Rights, Culture, Participation and Transparency, that works to guarantee the exercise of the right to religious freedom in Barcelona and to ensure that all conscientious options, religious or otherwise, are recognised and respected and can participate normally in civic life.
  • The Local Roma Strategy in Barcelona (2015) aims to raise awareness and the inclusion of Roma culture from the point of view of equality and non-discrimination. The strategy aims to: reduce inequalities and promote opportunities for the Roma people in different areas; consolidate and promote personal and family well-being; coordinate actions within the city and with other municipalities; and enhance the value of Roma culture.
  • The Municipal Plan for Sexual and Gender Diversity (2016 - 2020) includes a website with information and updates on everything to do with sexual and gender diversity: Information on the rights of LGBTI people; Tools for detecting LGTBIphobia; Services for LGTBI people and transgender women sex workers; Resources and news on LGBTI issues in the city of Barcelona.
  • The Barcelona City of Rights Government Measure (2017) promotes actions to prevent and guarantee citizens' rights and actions to include a human rights approach in public policies. The measure specifies the vocation and commitment to human rights in 10 lines of action that guide the Government's public policies on citizenship rights.

The city has a dedicated service that advises and supports victims of discrimination. The Office for Non-Discrimination monitors, investigates, and reports cases of discrimination to all people who need it, who live, work or pass through the city, as well as to those who are from Barcelona but have experienced discrimination outside the city. The cases are published in annual reports. The office offers a comprehensive care service that includes psychosocial care, legal advice, and different management mechanisms such as conciliation, mediation. All the office's services are completely free of charge.

The city provides financial and/or logistical support to civil society organisations that advise and support victims of discrimination.

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