Amadora
A welcoming app
Purpose: The Portuguese Network of Intercultural Cities (RPCI) has developed an app called Portugal Incoming. The app launched in 2019 is a major practical contribution to the integration of migrants in Portugal, bringing all relevant information on how to navigate the Portuguese services and...
Amadora Empreende
The Programme “Amadora Empreende” seeks to identify, in association with the youth and people in situations of social vulnerability, individual entrepreneurial initiatives by providing the necessary conditions for developing a business idea. There are two distinct points of action: “A Incubadora...
Amadora launches a Guide on the welcoming of migrants
The 2017 OECD annual report on international migration states that 5 million people migrated permanently to OECD countries during 2016, well above the peak recorded in 2007. According to the same report, human mobility was the main growth factor for the period 2015-2016. The city of Amadora has a...
Don’t Feed the Rumour
“Immigrants are linked to crime and radicalisation”, “immigrants live off grants from the state” or “foreign children only bring problems to the schools”, are just a few of the rumours spread about immigrants. The campaign “Do not feed the rumour” aims to fight against stereotypes, prejudices and...
Fostering inclusive recruitment: project report and Guidebook for Employers
Purpose: Through the project “Inclusive Recruitment” the Portuguese municipalities of Amadora, Loures and Oeiras worked on ways and means to encourage Portuguese employers to hire migrants and newcomers, taking advantage of diversity. The project was an initiative of these 3 cities, but managed...
Ansan
Democratic citizenship in Ansan
Under the Public Official Election Act of the Republic of Korea, only Korean nationals aged 25 or older may run for a local election. Those with foreign nationality are not allowed to be a candidate although they are entitled to vote in local elections three years after the acquisition of...
Education support centers to promote intercultural skills
In the Republic of Korea regional Education Offices are responsible for education in their jurisdiction, not local governments. However, Ansan City has role to assist the regional Education Office and runs education support centres to help students learn. There are 34,655 elementary school...
Intercultural public services for a “Global City”
Guided by its vision “A Global City and Leader in Korea,” the city of Ansan makes pioneering efforts to develop policies for non-nationals and make the city a place for the co-prosperity of nationals and non-nationals. Ansan City sees non-national policy as one of its key policy areas and has the...
Media and social media intercultural literacy
Ansan City, in cooperation with local media companies, runs a multicultural newspaper subscription project. It aims to provide non-nationals with a range of information and inform them about the city’s policies. The multicultural newspaper is published twice a month, with a circulation of 20,000...
Promoting multilingualism in a multicultural city
Ansan City offers Korean language education for non-nationals. The city itself runs Korean language education programmes while commissioning private organisations to complete the offer. There is a course in preparation for the Test of Proficiency in Korean (TOPIK), which is considered a necessity...
The Intercultural acceptance survey to build intercultural competence skills
The Republic of Korea conducts a triannual survey of locals on their intercultural acceptance. The findings from the survey serve as reference data for policy development. To ensure even more precise information analysis, Ansan City plans to conduct its own intercultural acceptance survey once a...
Auckland
“Cultural awareness capability”
“Cultural awareness capability” is included as a requirement for the role of an elected member at the Auckland Council. It requires members to: Understand and empathise with different people and cultures within the Auckland community; Respect and embrace differences and diversity in a...
An ‘Integrated Area Plan’
When proposing a change, Auckland Council partners with appropriate community organisations to engage with the communities affected. In 2017, the Council included the communities of South Auckland in an 'integrated area plan' to prepare for future development in the area. The engagement strategy...
Auckland’s intercultural elections
Auckland’s 2016 election campaign was developed to appeal to those traditionally less likely to vote. The city sought feedback on it from ethnically diverse focus groups and adapted the messages to appeal to specific communities, including the Māori, Pacific, Chinese and Rainbow communities. New...
Auckland’s minority advisory bodies
The Independent Māori Statutory Board (IMSB) is mandated through legislation to ensure Auckland Council takes the views of Māori in Auckland into account when making decisions. The IMSB monitors Auckland Council activities, providing advice and assisting with the development of strategies and...
Auckland’s Research and Monitoring Unit
Auckland Council's Research and Monitoring Unit (RIMU) conducts environmental, social, economic and cultural research to inform and support policy development, implementation and evaluation. The Auckland Plan 2050, for example, is based on statistical and qualitative evidence about diversity and...
Auckland’s support for its diverse entrepreneurs
The council-controlled organisation “Auckland Tourism, Events and Economic Development” (ATEED) has created a range of programmes and facilities that can support entrepreneurs from all cultural backgrounds: GridAKL is part of Auckland City’s Wynyard Quarter Innovation Precinct. The GridAKL ethos...
Nga Kete Akoranga (NKA)
The Nga Kete Akoranga (NKA) is a programme of learning and development activities available to all Auckland Council staff. The programme builds staff capability to respond effectively to Māori and meet the strategic goals, policy directives and commitments to the Treaty of Waitangi. It includes a...
Te Wiki o te Reo Māori (Māori Language Week)
Auckland participates in the Māori Language Week, organising various events and activities across the city. These include bi-lingual story-telling in te reo Māori and English, performances by Māori artists, competitions in the knowledge of Māori words, reading groups for adults, workshops in...
The Auckland Plan 2050
The Auckland Plan 2050 outlines a 30 year strategy for Auckland to tackle three key challenges: Population growth and its implications (pressures on communities, environment, housing and roads) Sharing prosperity with all Aucklanders (economic deprivation in certain areas, unjust social patterns...
The Champions for Change Network
Many of Auckland’s senior leaders are part of the nation-wide Champions for Change Network, a group of Chief Executives and Chairs from the public and private sector who are committed to raising the value of diversity and inclusiveness throughout the wider business community. This network takes...
The Inclusive Auckland Framework
Auckland Council's Inclusive Auckland Framework outlines an organization-wide change programme led by the Diversity and Inclusion Team to improve diversity and inclusion outcomes for Aucklanders and for the Council. It draws on and aligns perfectly with the intercultural cities principles and...
The Quality of Life Project
Auckland Council collaborates with other New Zealand councils to manage, fund and administrate the Quality of Life Project which asks residents about perceptions of the impact of diversity on Auckland as a place to live. In the 2016 Quality of Life survey, just over half (53%) of Aucklanders...
Ballarat
Harmony Fest
Since it was launched in 2010, Harmony Fest has become the City of Ballarat’s vibrant diversity celebration. Harmony Fest wraps around Harmony Day, the United Nation’s International Day for the Elimination of Racial Discrimination, which is celebrated on 21 March. The day encourages Australians...
Intercultural Employment Pathways Program
The Intercultural Employment Pathways Programme (IEP) aims to enhance social inclusion, employment and education pathways for culturally and linguistically diverse men, women and youth. This programme supports participants with training and personal development opportunities to be work and...
Intercultural Interaction: collective healing and memory of this time
In 2020 the Cities of Ballarat, Melton and Maribyrnong launched a Storytelling project involving a series of three remotely delivered workshops that focused on how the art of storytelling can be used to help build connection, address fear, ease anxiety, and be a tool in trauma-informed practice....
Reconciliation Action Plan
The City of Ballarat have developed and Innovative Reconciliation Action Plan May 2019 – May 2021. This plan demonstrates an organisational commitment to raising awareness about reconciliation, demonstrating this commitment and raising the profile of reconciliation in our community. The City of...
Through the iGen Foundation the Australian civil society promotes the practice of interculturalism in Australia and the Asia-Pacific region
Since 2015, iGen Foundation, a company established in Australia which works mainly in the area of youth and migrant entrepreneurship and management consulting, is meeting Mayors and other elected members within city councils in Australia and New Zealand to encourage membership of ICC. iGen...
Barcelona
Mainstreaming the intercultural perspective in Barcelona districts
Purpose: Mainstreaming the intercultural perspective into the work of all the districts. Stimulus/Rationale: The Barcelona Interculturality Plan (2021-2030) states that Barcelona can only progress towards becoming a more intercultural city based on public policies designed in accordance with...
Bergen
Bergen – a safe city for LGBTI refugees and citizens with migrant background
Purpose: As part of the plan The Rainbow City of Bergen: Plan for gender and sexual diversity 2023-2027, the city of Bergen includes information about the importance of taking responsibility for LGBTIQ+ refugees. Stimulus/Rationale: Many immigrants in Bergen come from countries with a different...
Bergen Inclusion Center
Purpose: To create a new Inclusion Centre, bringing all essential activities under one roof at an attractive location. Stimulus/Rationale: To co-locate inclusion services, which have previously been in different parts of the city. The new Centre, located in a former teacher training college, will...
Inclusive Housing in Bergen
Purpose: This overall intention by the city and municipality of Bergen is to provide residences for migrants and refugees by ensuring access to both social housing and private sector housing. Furthermore, the municipality controls that housing for refugees does not convert into urban segregation....
Integration project for newly arrived refugees with urban farming
Purpose: The project aims to create sustainability through urban farming and distributing the harvest of urban farming to restaurants, and to integrate newly arrived refugees by involving them in this project to enable them to develop business ideas for urban farming and enhance their social...
Structural Racism in Bergen. Provoking debate, enabling understanding and stimulating action through research on structural racism in Bergen
Purpose: The research initiative “Structural Racism in Bergen” was undertaken by Bergen Municipality to understand how minority ethnic populations perceived the way they were treated by the city’s services, and how they experienced living in Bergen. The motivation was to capture the narratives of...
The anti-radicalisation programme
Purpose: The aim of the programme is to prevent radicalisation, hate crimes and violent extremism. Through providing correct information, the municipality endeavours to avoid religious stigmatisation and prejudice, polarization and manipulation of information, and the spreading of conspiracy...
The public library: a place for social dialogue
Purpose: The Public Library of Bergen aims to facilitate a learning hub centred around language and intercultural meetings between Norwegian residents and new-comers. Stimulus/Rationale: The motivation behind the initiative is to enhance the inclusion and integration of new-comers in Norwegian...
Berlin
Berlin-Neukölln
Campus Rütli
Purpose: A segregated and failing school is transformed into a centre of educational excellence Stimulus/Rationale: The Rütli school had become notorious all over Germany in 2006, when the national press had reported a general climate of insecurity, as well as some incidents that had occurred...
Conseil pour l’immigration de Berlin-Neukölln (« Migrationsbeirat »)
But : Un conseil spécial consacré aux migrants vivant à Neukölln. Structure: Processus : Berlin-Neukölln a créé une instance spécialement dédiée aux migrants qui vivent à Neukölln au sein de son conseil municipal: le Conseil pour l’immigration. Il représente les intérêts des migrants dans tous...
Interkulcultural Mediation at the Rixdorfer Primary School
Purpose: Mediating between cultures and languages to promote intercultural integration at schools Stimulus/Rationale: Process: Berlin-Neukölln supports the organisation “LebensWelt” (“Living Environment”) in its intercultural mediation project at the Rixdorfer Primary School in Neukölln, which is...
Neukölln publishes "Normalising Integration - Living together in an intercultural metropolis"
Purpose: Policy and principles for an intercultural city Stimulus/Rationale: Process: "Normalising Integration - Living together in an intercultural metropolis" is both a comprehensive policy document and a set of principles of good governance that the district of Neukölln has adopted as an...
Schilleria Girl´s Café - PolitTalk (Schilleria Mädchentreff)
Purpose: Promotion of the political participation of young women Stimulus/Rationale: Process: The Schilleria Girl´s Café is addressed at girls and young women, most of whom have a migrant background and are socially and educationally disadvantaged. Due to the increasing success of right-wing...
The Intercultural Calendar
Purpose: A calendar for different religious, cultural and international celebrations Stimulus/Rationale: Process: Together with the integration representatives of each Berlin district, Neukölln co-manages Berlin’s Intercultural Calendar that integrates the various holidays and feasts celebrated...
Women in intercultural dialogue
Purpose: A space for mothers from different background to share, learn and to pass onto their children. Stimulus/Rationale: Process: Berlin-Neukölln supports the organisation “LebensWelt” (“Living Environment”) in its project “Frauen im interkulturellen Dialog” (“Women in intercultural...
Bilbao
Anti-rumour toolkit for young people
Purpose: This manual aims to provide a specific response to professional teams (educators, teachers, tutors, etc.) who work with young people in order to be able to develop anti-Rumour actions and dynamics autonomously in different work and socialisation spaces. The handbook includes a...
Anti-Rumour Web App
Purpose: A game to raise awareness of rumours and stereotypes that negatively affect coexistence in Bilbao. Rationale: Awareness-raising and the fight against discrimination is a priority line of intervention within the framework of local strategies for managing diversity and promoting...
Bilbao Immigration Council
Purpose: The Immigration Council of the Bilbao City Council was created with the vocation of supporting immigrants in their capacity to organise, dialogue, and make proposals for the formulation of public policies and initiatives. It is a collegial body that has consultative and informative...
Bilbao, City of Values
Purpose: Bilbao, City of Values is a project that aims to generate a space for analysis, dialogue, reflection, and collaborative work among institutions, social entities, companies, media, schools, and citizens for the promotion of a framework of shared values in the city of Bilbao....
Creative anti-rumour writing
Purpose: To raise public awareness, prevent and address the formation of prejudices and stereotypes linked to migration and cultural diversity through creative writing. Rationale: This initiative is part of the city anti-Rumour strategy (ARS), launched in 2013. Indeed, the idea behind it is to...
Diversitours – Real and Virtual Tours
Purpose: Diversitours – real and virtual tours Project in execution in Bilbao since 2021 Diversitours is a project to promote intercultural coexistence through urban tours that reflect the positive impact of cultural diversity in cities. Guided walks with an intercultural perspective were...
III Bilbao Intercultural City Plan
Purpose: The III Bilbao Intercultural City Plan aims to guide public policies, from an intercultural perspective, in order to strengthen social cohesion and urban development in the city. To this end, the City Council intends to initiate and continue a series of public initiatives (policies,...
Local Forum for religious diversity
Since 2012, the Local forum for religious diversity promotes the exercise of freedom of conscience and religion in a context of citizens’ coexistence in diversity and in human rights’ promotion. The project is a forum for dialogue and meetings between representatives of the Consistory and the...
Borlänge
Botkyrka
Anti-Discrimination Bureaux
Concept Local Anti-Discrimination Bureaux assist people who experience discrimination. They are independent non-governmental organisations that explain their rights to people, assist them to make a complaint, or refer them to the necessary institution. In Botkyrka, the municipal council stands...
Council for civil society development
Civil society organizations working in the social field and organised in the network “Platform for local NGOs’ in Botkyrka”, and politicians from Botkyrka have established a joint Council for civil society development with the main objective to create a forum for intercultural dialogue between...
Creative city of Fittja (Kreativ stadsmiljö Fittja)
From 2019 until 2022 Botkyrka will implement the programme “Creative city of Fittaj”, aiming to improve security and safety in vulnerable areas of the city by opening up public spaces and making them more attractive through using their vivid culture and intercultural interaction to improve the...
Equality Planning
Concept The municipal council in Botkyrka has developed specific systems to advance the goal of an equal Botkyrka and give expression to its values that include: citizen-focus, diversity as an asset, staff competence, flexibility and adaptability of organisation, and commitment to realising...
Förskolan Örnen
Förskolan Örnen (Eagle Primary Schaool), in Alby on the fringes of Stockholm, has 130 pupils, 99% of whom have Swedish as a second language . It has a very deliberate philosophy rooted in respect for human rights and democracy and principles of transculturalism inspired by the work of the...
Mångkulturellt Centre, Fittja
The Multicultural Centre is a municipal foundation engaged in research, education and cultural activities. The ambitions and goals of the centre is to study and promote a society where diversity is reflected in Sweden’s national self-image and where migration is a natural part of the Swedish...
Research Circles
Concept A research circle is a methodology to enable in-depth, participative, and longer-term examination of an issue. It was piloted in Botkyrka to examine issues of racism and discrimination, in 2013. A research circle brings together a set group of residents, from various groups and areas,...
What does it mean to be an intercultural competent city?
After almost 60 years of migration, many Swedish citizens who have been living in the country for generations are still considered as temporary guests or not fully members of the Swedish society. The understanding of what and who the Swedish society really should include needs to change....
Women in Botkyrka
The action is based on the city’s intercultural strategy focusing on foreign- born women as a special target group in need of structural reforms to become a part of the labour- and/or educational markets. The primary focus is on empowering women. The responsibility for enabling the entrance of...
Bradford
"Citizen Coin Bradford"
Purpose: The city of Bradford (United Kingdom) has developed a project called “Citizen Coin Bradford” as part of the “Stronger Communities Partnership’s Strategy and Delivery plan” as one of its goals to increase civic participation. This means getting more people from all backgrounds to connect...
Bradford for Everyone or how to create a more inclusive city for all
Purpose: To create an inclusive city for all Stimulus/Rationale: Bradford Council is pioneering new ways to end segregation by bringing together people of different ethnic and religious backgrounds in schools, workplaces and shared public spaces. Process: Spearheading this effort is the...
Bradford’s People Library
Purpose: To show there is always more to a human ‘book’ than just its cover. Stimulus/Rationale: Process: Bradford’s People Library is an ever-growing and fascinating collection of human ‘books’, all with their own interesting, surprising and inspirational stories to tell. Showcasing both the...
Fans for diversity: inclusion through a community of football supporters
Purpose: Increasing the diversity and inclusion of all football fans and strengthening ties in the community. Stimulus/Rationale: A Bradford City Football supporters group, the Bangla Bantams, is leading the way in the United Kingdom in increasing diversity and inclusion of all football fans,...
Roma Strategy for the Bradford District (2021-2025)
Purpose: The aim of the Bradford District Roma Strategy is to improve engagement between statutory public services and the Roma community – through working with the community. Stimulus/Rationale: Process: The first step was to map the existing provision for the Roma community and identify gaps...
Shared Values
Purpose: Identifying shared values to build stronger communities Stimulus/Rationale: Values were identified as key by Bradford Council given how they underpin and motivate behaviours. They are central to the culture of organisations and to how people in the community think about behaviours, and...
Stronger communities – The Schools Linking Network
Purpose: Supporting children and young people to explore identity, build connections & strengthen communities so everyone can live well together. Stimulus/Rationale: Bradford works with primary, secondary and special schools in localities that have been identified as having segregated...
The Inclusive Employer
Purpose: Bradford Council seeks to be an inclusive employer Stimulus/Rationale: This initiative is rooted in Bradford Council’s Equality Objectives 2016-2020. One objective is that the Council is well run, fit for business and is fair and inclusive in its approach. This includes a focus on...
The inclusive employers toolkit
Purpose: Bradford Council champions inclusive business practices Stimulus/Rationale: Process: In Bradford (United Kingdom), the accountancy and consulting firm Grant Thornton have developed an Inclusive Employers Toolkit in partnership with the local authority. This aims to help local employers...
Together for Stronger Communities
Purpose: Encouraging a sense of belonging and connection so that everyone can play their part in achieving Bradford’s ambitions Stimulus/Rationale: A greater sense of belonging and connection within a place makes people stronger, happier, healthier and more prosperous while leaving space for...
Braga
(Re)Writing our neighbourhood
Purpose: (Re)Writing our neighbourhood was a 3 year project implemented in three neighbourhoods in the city of Braga, Portugal. In addition to the physical improvement of the Municipal housing neighbourhoods of Enguardas, Santa Tecla and Picoto, the project integrated 8 measures to be implemented...
A welcoming app
Purpose: The Portuguese Network of Intercultural Cities (RPCI) has developed an app called Portugal Incoming. The app launched in 2019 is a major practical contribution to the integration of migrants in Portugal, bringing all relevant information on how to navigate the Portuguese services and...
DiverCidade Braga - An Intercultural Journey
Purpose: The City of Braga, Portugal, has created a specific website to present the city’s intercultural strategy and activities. The DiverCidade Braga Project - An Intercultural Journey aims to promote spaces, opportunities and information movements that foster the integration and union of the...
Human Libraries
Purpose: Within the project "Braga: an Intercultural Journey", Human Library sessions are promoted in the schools of the municipality, until December 2021. The Human Library is a strategy of social innovation: it aims to promote dialogue and respect for human rights, and to combat stereotypes....
Bucharest
Intercultural mediation
Intercultural mediation is a priority for the Multicultural Integration Service. To achieve good results, thematic training modules on the topic will be arranged for both the staff of the Integration Service and other departments. The trainings will be organised in partnership with the...
Calderdale
Carrying out an Inclusive Economy Strategy for social and environmental value
Calderdale, United Kingdom, has committed to social value creation through its Inclusive Economy Strategy. All its procurement activity must be in line with social value requirements and organisational key targets which includes: 1) addressing the climate emergency, 2) reducing inequalities and...
Everyone different, Everyone matters
In Calderdale (United Kingdom), the local authority has led the development of a social cohesion strategy, produced in consultation with the local public, under the banner of ‘everyone different, everyone matters’. This sets out a clear understanding of why the issue matters in the local area,...
Utilising waste land to build community, local resilience, and employment
The largest employer in one of the most deprived areas of Calderdale, United Kingdom, is a voluntary organisation that has created a green kitchen building in a community garden on a piece of wasteland. The building is a straw bale structure, and the garden grows food. From this facility, they...
Camden
'No-one gets left behind': the guideline of Camden Council’s communication strategy
Camden Council has a communication strategy to improve the visibility and image of people with migrant/minority backgrounds in the local media and the communication department is instructed to highlight diversity as an advantage regularly and in various types of communication. One of Camden's...
‘Camden Together’: celebrating cultural diversity
‘Camden Together’ was a borough-wide initiative which took place from July to October 2021 to celebrate the reopening of culture for residents and Londoners. Residents and community groups were attracted to activities in neighbourhoods across Camden as part of the borough’s cultural, social and...
A better involvement of parents with migrant/minority backgrounds in school life
Camden schools make efforts to frequently involve parents, including with migrant/minority backgrounds in school life, both to support parents and to encourage the sharing of culture. Some examples are: Richard Cobden School Parents’ Survey. Rhyl School which has a dedicated Parent Family...
Camden’s Faith Leaders’ Forum: when religions meet to work together
The Camden council supports Camden’s Faith Leaders’ Forum which aims to bring together different religious groups to celebrate the place of faith communities. The Forum: identifies areas of common interest in civic life where faith communities may work together to the benefit of the wider...
Camden’s residents and the authorities building together a safe and welcoming borough
Camden has been carrying out surveys on the feeling of security/safety with respect to people with migrant/minority backgrounds. The Council has a community lead response to supporting communities and conversations with a diverse range of residents about their experiences of safety, a good...
Conscious Inclusion
Concept Camden Council has adopted a process of ‘Conscious Inclusion’ to ensure all staff ‘can be their best self at work’. The approach taken involves a focus on leadership, staff, and systems in the Council. A Conscious Inclusion Statement was published with specific commitments to action in...
Covid-19 Working Group
Concept Camden Council has a track record in seeking to address systemic discrimination and structural inequalities. This is not a new issue for the Council, but Covid-19 has both highlighted and exacerbated it. The Black Lives Matter movement is credited with amplifying energies in the Council...
Cultural projects reflecting and promoting the diversity of Camden’s communities
Culture is at the centre of Camden Council’s work. It aims to deliver inspiring arts projects on Camden’s estates and neighbourhoods that are co-created, engage with the most disadvantaged residents, celebrate and showcase the unique personality of its communities, help to build community...
Gender equality: voices of the women in Camden
Camden Council put in place mechanisms to make sure that gender equality is respected in organisations that participate in the decision-making process on matters related to the inclusion of Camden residents with migrant/minority backgrounds. On a yearly basis, Camden Council celebrates...
Information sharing with civil society and grassroots organisations on intercultural inclusion goals
Camden collaborates with civil society and grassroots organisations that are active in the various fields concerned by intercultural inclusion, through regular meetings but also information sharing on intercultural inclusion goals. Indeed, like a lot of London boroughs, it relies on partnership...
Integrating and supporting the ethnic minorities in Camden’s businesses
Camden takes action to encourage businesses from ethnic minorities to move beyond the ethnic economy and enter the mainstream economy and higher value-added sectors. Good Work Camden has partnered with the Rebel Business School, an alternative to traditional business start-up support which aims...
Involvement of Camden’s communities in its urban planning
Camden always takes into account the diversity of the population in the design, renovation and management of new public buildings or spaces. The Camden Local Plan (2017) is the key strategic document in Camden’s development plan. It sets out the vision for shaping the future of the Borough and...
Music as a tool for promoting interculturality in Camden’s schools
Teachers in elementary/primary schools receive training in intercultural communication and pedagogy. For example, the Camden Music Service arranged a session for school music teachers and instrumental tutors on decolonising the curriculum, followed by a series of conversations. Camden is looking...
Participatory mechanisms and initiatives encouraging all Camden residents to engage in political life and decision-making processes
Camden Council services work in a range of ways that enable all of Camden’s residents, in particular people with migrant/minority backgrounds, to voice their concerns, examples are: Communication via Tenant Participation Officers who work closely with tenants within Camden’s housing estates....
Providing intercultural mediation in Camden: an efficient tool for a harmonious life in the borough
In Camden, intercultural mediation is provided in the neighbourhoods and on the streets actively seeking to meet residents and discuss problems. The Family Group Conference (FGC) offers a strength-based way of working that aspires to recognise and utilise the strengths of all people, at the...
Public spaces: hubs for intercultural mixing and bridges between communities
Camden takes action to encourage meaningful intercultural mixing and interaction in public spaces such as public libraries, museums and parks among others. Library spaces were transformed into community hubs, creating ‘living room’ spaces which encourage different sections of the community to...
Raising awareness on and giving a positive image of migrant/minority languages
Camden Council offers support to raise awareness on migrant/minority languages. It namely provides guidance and information on specific issues in a variety of community languages such as Covid-19 related info, as well as offers access to British Sign Language for key services for residents. In...
Recruitment practices in favour of diversity in the workforce
Camden is involved with many local, regional and national organisations promoting diversity and non-discrimination in the labour market, including: Stonewall, a charity that works with institutions to create inclusive and accepting cultures for LGBTQ+ people. Camden had entered the Equality Index...
Cartagena
Refugee Welcome and Integration Network
Purpose: On 24 May 2017, the City Council of Cartagena (Murcia - Spain) launched the Refugee Welcome and Integration Network to address the needs of refugees and asylum seekers in the municipality, in view of achieving effective protection and enjoyment of their rights. The ultimate goal of the...
Casalecchio di Reno
Intercultural Week
Purpose: The festival INCONTRI DI MOnDI is developing within the intercultural strategy of the Municipality of Casalecchio di Reno. The initiative, that is renewed every year since 2009, consists in a week of conferences, shows, educational meetings, workshops and events, all connected by the...
Cascais
A welcoming app
Purpose: The Portuguese Network of Intercultural Cities (RPCI) has developed an app called Portugal Incoming. The app launched in 2019 is a major practical contribution to the integration of migrants in Portugal, bringing all relevant information on how to navigate the Portuguese services and...
Diverse interaction on display in Cascais
Purpose: This initiative aims to celebrate the local diversity by showcasing the diverse interactions in the City. Stimulus/Rationale: Cascais is now a municipality of the world, with according to data from 2020 more than 21,000 residents from 120 nationalities and five continents who chose to...
DNA Cascais: a creative approach to promote entrepreneurship
Purpose: DNA is a business incubator to: Develop innovative potential of young people Promote entrepreneurship Support the creation of new companies, organisation of seminars and conferences DNA Cascais has as its main axes of action the capture, fixation and development of skills and knowledge,...
Muraliza - Mural Art Festival
Purpose: Arts overcome cultural and ethnic differences bringing people together - A project that reshapes the historic centre of the city Arts have the uncanny ability to overcome cultural and ethnic differences: art is like a universal language that brings people together. Cascais has...
Surf.Art
Purpose: Cascais regularly organises intercultural activities not only to encourage social cohesion but also to help young people to improve their self-appreciation and self-esteem. Stimulus/Rationale: The first project called “Surf.Art '' is an experimental project that, through the practice of...
The Counsellor for Gender Equality
Purpose: The “Conselheira para a Igualdade” (Counsellor for Equality) is a person of reference appointed by the Cascais City Council to defend Gender Equality. Stimulus/Rationale: Gender Equality is considered fundamental for local development by Cascais Municipality. The Counsellor for...
Castellón de la Plana
Castelló Intercultural City Plan
Purpose: As part of the actions of the Council of Social Welfare – Social Mediation and Intercultural Department, the city of Castelló de la Plana launched the “III Castelló Intercultural City Plan 2019-2023”, with a focus on the integration, mediation and conflict resolution as well as...
Copenhagen
”Engage in Copenhagen” – a three year inclusion programme
Purpose: ”Engage in Copenhagen” was a three year inclusion programme, designed to function as a catalyst for the Municipality of Copenhagen’s new inclusion policy and vision for the city, from 2011-2014, which replaced “integration” with “inclusion.” The goal of the ”Engage in Copenhagen”...
The Danish Centre for Arts & Interculture (DCAI)
Purpose: The aim of the Danish Centre for Arts & Interculture (DCAI) is to create a national platform that reflects the diversity of Danish society in the cultural sector, by building intercultural competence. The means to achieve this are through working with partners representing a new...
Donostia-San Sebastian
Ongi Etorri Eskolara!
Purpose: The programme aims at: Mainstreaming an intercultural approach in schools, by valuing the different cultures present at the school and by working with all the school actors, from directors to teachers, psychologists, students and other non-teaching staff (guards, cleaners, canteen...
Participation and interaction through renovation of public spaces: the example of Tabakalera
Tabakalera is a former tobacco factory that was converted into a contemporary culture centre. Located in the Egia district, the building is an impressive space (13,277m2) that organises, since 2007, a wide sort of activities (exhibitions, short film screenings, etc.). Tabakalera programmes are...
Supporting Culturally Diverse NGOs
Purpose: Support culturally diverse NGO to enhance participation of migrants, ethnic minorities and local citizens in the life of the city and to mainstream the intercultural approach. Process: The initiative consists in giving grants to culturally diverse people and NGOs in order to implement...
The Human Rights Film Festival
Purpose: The Human Rights Film Festival is an initiative that uses the power of the cinema to promote a culture of peace and respect for human rights, becoming a great agent of social change. The festival aims to inform and raise public awareness of the need for the defence, promotion and respect...
The Next Door Family
Purpose: The project “Bizilagunak: La Familia de al lado” gathers migrant families and Basque families together. The project operates on a local area, focusing on building relations among families within the same neighbourhood. The ultimate purpose is to build a net of connections that will...
Women’s House
Purpose: The Casa de las Mujeres de Donostia is a space for women to meet, debate and reflect in order to influence policies, programmes and projects that aim to advance towards real and effective equality between women and men in all areas of life. This space is considered essential to be able...
Dublin
Collaboration and involvement of companies in stakeholder networks
The City of Dublin is striving to involve in its stakeholder networks also large companies committed to job inclusion of people with a migratory background within the company staff. The goal is to enhance the activities carried out and the dissemination of the practices among other companies....
Community Grants
Community Development is a process where community members come together to take collective action and generate solutions to common problems. Dublin City Council aims to support community groups with their activities and projects by promoting participation and involvement in the city through the...
Compliance with the Public Sector Duty by the city departments
The Public Sector Equality and Human Rights Duty is a legal obligation requiring public bodies to "take into account the need to prevent discrimination, to promote equal opportunities and treatment of its staff and service users, and to protect the human rights of its members, of the staff and...
Development of a migrant forum supported by the Irish office of the International Organization for Migration (IOM)
Starting from June 2021, the Dublin City Local Community Development Committee (LCDC) has been collaborating with the Irish office of the International Organization for Migration (IOM) to establish a Dublin Migrants Forum. The Forum will provide precious supervision of the implementation of the...
Equality Review & Action Plan
Concept In 2018, Dublin City Council (DCC) conducted an equality review of its provision of social housing supports and homelessness services on the ground of racial or ethnic origin. It followed up with the preparation of an Equality Action Plan in 2019 to implement the recommendations made as...
Intercultural and integration strategy for the five-year period 2021-2025
The main activity consists in the development of an intercultural and integration strategy for the five-year period 2021-2025. The development of the strategy was entrusted to the Dublin City Local Community Development Committee (LCDC), a committee created in 2014 following the publication of...
Towards an Inclusive Public Transport Service
Dublin City Council in partnership with Immigrant Council of Ireland, the Equality Authority of Ireland and partners in public transport launched a document 'Towards an Inclusive Public Transport Service in Ireland' on Friday 27th June 2014. This project developed with the One City One People...
Dudelange
Varied art projets/ Art in Dudelange (stairs, walls, road safety project)
Ce projet lancé par la ville de Dudelange, en 2009 jusqu’en 2019, entre dans le cadre de la culture, du loisir et de l’héritage mais aussi dans le cadre de l’éducation. Le but de ce projet « Quartier Italie en couleurs » est de revaloriser l’image du quartier que peuvent avoir les habitants en...
Erlangen
Erlangen-Nürnberg: University enables access to education for refugees
In 2015, four times as many people fled to Europe from their home countries than the year before – all in all more than one million refugees – and migration continues to rise in 2016. The majority of refugees come from Syria. The scale of this migration presents many challenges for European...
Erlangen: Digital inclusion in the time of crisis, while extending life of IT products
With the Covid-19 pandemic, the topic of digitisation has become even more important. At times, participation was only possible digitally. However, the need for digital equipment is not fully covered. This is where a circular economy volunteer project comes into play. At the Erlangen recycling...
Guided tours of the Greatest Hits exhibition by members of Erlangen Refugee Forum : The best of the 60s, 70s, 80s, and today - from the Municipal Collection of Erlangen
For the duration of the exhibition Greatest Hits (December 2017 to February 2018) the Kunstpalais offered guided tours in Arabic, Armenian, Persian, Russian and Turkish for the first time. The guided tours specifically targeted the communities of refugees in Erlangen for a first mutual...
Migrant stories
During COVID, the City of Erlangen, Germany, made a point of uplifting the stories of contributions by people with migrant backgrounds via their website and communications. These ranged from sewing and donating masks, to video keep-fit courses, helping neighbours to shop, telephone counselling,...
Postcard campaign on “Diversity-Day”
At the initiative of the Diversity Charter, the “Diversity Day” was launched in 2013 and since then has taken place annually in Germany. During this day, the participating companies and institutions such as City of Erlangen, Friedrich-Alexander University Erlangen-Nürnberg and Siemens...
Siemens’ program for integrating refugees
With a population of 100 000, the City of Erlangen is home to the University of Erlangen-Nuremberg (35,000 students) and the numerous branch offices of Siemens AG (25 000 employees). Since January 2015 the city of Erlangen and Siemens have been working hand in hand to provide 10 internships for...
The value of a city Integration Charter
The City of Erlangen is becoming more and more multicultural and, today, about the 34% of its inhabitants have a migration background. In order to encourage social cohesion, the city has redacted an Integration Charter that illustrates the integration strategy plan. More importantly, this charter...
Fermo
Galway
Planned and Systematic Approach to Equality
Concept Galway City Council (GCC) is progressing a planned and systematic approach to equality and human rights. This is based on developing an internal infrastructure to drive its implementation of a statutory duty on public bodies to have regard to the need to eliminate discrimination, promote...
Geneva
Complaints of Discrimination
Concept The City of Geneva funds and works with the Centre – Écoute contre le Racisme (C-ECR), which defends, advises and assists people affected by racism. The Center-Écoute contre le Racisme is completely independent of the City of Geneva. It can provide support to those who might experience...
Diversity policy in Geneva - New roadmap for the 2020-2025 legislature
Purpose: Since 2014, the City of Geneva has been developing a public policy on cultural diversity and fight against racism. Placed among its priorities by the Administrative Council (executive of the City of Geneva), the policy aims, more specifically, to create conditions conducive to the...
Evaluation of the City of Geneva's diversity policy for the period 2016-2020
The City of Geneva publishes the results of the evaluation of its diversity policy for the period 2016-2020. Geneva is unlike any other of the cities which are member of the Intercultural Cities Network (ICC) and unique compared to many other cities around the world. A city of global importance,...
Geneva: the City tackles hurtful words
At a time when social networks and digital communication are having a major impact on our everyday interaction, raising awareness of discriminatory remarks and speech is a real challenge for public authorities. The amount of information and the speed at which it flashes across our screens mean...
Haifa
Community – Police relationship
The goal of the programme is to increase the feeling of security among Haifa’s more vulnerable residents and neighbourhoods and to improve the police force’s ability to carry out its role through the process of developing cultural competency skills and building trust between the police and the...
Hamburg
Ioannina
Urban Working Group (UWG) of Epirus
Purpose: The purpose of the Urban Working Group (UWG) is to facilitate effective coordination and collaboration among various stakeholders involved in refugee management in the Epirus region of Greece. By bringing together public authorities, UN agencies, non-governmental organisations, and...
Kirklees
Integrated Impact Assessment
Concept Kirklees Council has developed an Integrated Impact Assessment process that is implemented when new services, policies or strategies are being developed or existing ones being changed or when reviews or audits are being conducted in the organisation. The Integrated Impact Assessment...
Listening Circles on ‘Race’, Racism, and Inequalities
Concept Kirklees Council has identified and pursued the potential in Listening Circles to contribute to addressing systemic discrimination. Listening Circles are to provide time and a safe space for staff to say what they are thinking and feeling around the theme of ‘race’, racism and...
Place based cultural development within Kirklees – focus on textiles and music
The City of Kirklees has launched a place based cultural development running from 2018 until 2023 which is dealing with public spaces and community engagement through arts and culture. It aims to deliver district wide cultural initiatives, rooted in place that engages with all the towns and...
Reinvigorating Employee Networks
Concept Kirklees Council identifies that equality related employee networks play an important role in informing decision-making and enabling innovation. In doing so, they contribute to addressing systemic discrimination. The Council has networks of: BAME* staff; young staff; staff who are carers;...
The DIVERSITY = INNOVATION project
In Kirklees (United Kingdom), the local council has formed the DIVERSITY = INNOVATION project group with local employers including SMEs and larger businesses such as Cummins Turbo Technologies and Syngenta agrochemicals to monitor the diversity of recruitment and promotion locally, and work with...
Targeted Equality Data Initiatives
The Iroko 7 Cs in Kirklees – Community focus
Purpose: The Iroko project was developed, over an eight-month period, to respond to a context of: stark inequalities for Black and African Caribbean Communities[1] revealed by the COVID-19 pandemic and Black Lives Matter protests; fractured relationships with these communities that needed repair;...
Krakow
Lublin, Krakow and Wrocław together against hate speech
Purpose: This public awareness-raising initiative was undertaken by the three Polish cities: Lublin, Krakow and Wrocław, to address the burning problem of hate speech targeting minorities by developing joint counter narratives and mapping out the local context of hate speech. The aim was also to...
Leeds
A common public space through cooperation
As part of the ‘Our Spaces’ Strategy[1], the city considers a number of principles, one of which is that ‘our spaces will be inclusive, designed for all ages, abilities and reflect Leeds’ diverse communities’. As part of this strategy the city also plans for public space to become the greatest...
A Strategic, Coordinated and Inclusive Approach to Migration
The development of the city’s Strategic, Coordinated and Inclusive Approach to Migration was the result of a year’s consultation and research over 2016 - 2017. The process included focus groups with Migrant communities, as well as migrant third sector organisations and other stakeholders to...
An international policy in Leeds
Leeds have a policy to encourage international cooperation in economic, scientific, cultural, or other areas. The policy further has a specific financial provision and the city actively takes action to further the international relations. The city has an International Relations Team who work...
