The Canadian newcomer support service (SANC), supported by the city, offers a comprehensive range of services to immigrants, from the reception upon arrival, to the installation and settlement, including the job search process. Some examples of these services are:
- Reception and integration: technical service to find a daycare centre and to accompany parents towards this service (0-5 years). The Sherbrooke region school board (CSRS) registers children (6-17 years old) for school at the organisation's premises.
- Service to access to work from the age of 18.
- Networking and pairing.
- Assistance in obtaining citizenship.
- Intercultural bridge-building activities.
- Temporary accommodation.
A bank of interpreters managed by the SANC is available and accessible to all. It offers more than 30 different languages, including: Arabic, Cambodian, Dari, Kurdish, Laotian, Mandarin, Pashto, Persian, Turkish, Urdu, Vietnamese, English, German, Spanish, Greek, Hindi, Italian, Kaba, Kinyarwanda, Kirundi, Lingala, Nepalese, Portuguese, Romanian, Russian, Sango, Serbo-Croatian, Somali and Swahili. The tool is designed to improve access to health and other essential services for immigrants who do not speak English or French.