Zurück Ivan Malenica: “New technologies, a tool for improving communication with citizens and boosting transparency”

Ivan Malenica: “New technologies, a tool for improving communication with citizens and boosting transparency”

“The European Charter of Local Self-Government is one of the key Council of Europe instruments that Croatia has ratified,” said Ivan Malenica, Minister of Public Administration of Croatia, at the 37th session, on 29 October 2019.  “Local self-government helps ensure harmony between citizens as individuals and their institutions and between local authorities and central government,” he said.

Mr Malenica underlined the importance of new technologies for facilitating relations between citizens and the authorities.  He presented the e-citizens system set up in Croatia to modernise, simplify and speed up communication between citizens and the public sector and increase transparency in the delivery of public services.

“With this system, the central government portal has become a one-stop shop for public information,” he explained, and went on to list the various aspects of the project, which includes an email system for information concerning public services, administrative procedures and civil registration, as well as a national identification and authentication system.

“Reform is an ongoing process in all areas of the public sector, including in the system of local and regional self-government,” said the minister.  “In Croatia, we are in the process of delegating central government functions to counties, meaning that a large number of them will be performed by county offices and the number of central government bodies will be reduced,” he said and gave details of the project entitled “Optimisation of the local and regional self-government system” being conducted by the Ministry of Public Administration.

“The intention of the reform of the local and regional self-government system is to build the administrative capacity of the relevant local units and expand the scope of self-government in the areas of planning, finance and service delivery,” he said in conclusion.

** 37th Session of the Congress **

File 37th Session - Agenda - Videos and photos – Mediabox interviews

Political dialogue Strasbourg, France 29 October 2019
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