

Strasbourg, 22 September 2010
CEPEJ-GT-QUAL/OJ(2010)2
EUROPEAN COMMISSION FOR THE EFFICIENCY OF JUSTICE
(CEPEJ)
Working Group on quality of justice
(CEPEJ-GT-QUAL)
Thirsday 23 (9 am) –Friday 24 September 2010 (6 pm)
Strasbourg - Agora Building - Council of Europe (Room G06)
IMPORTANT
DOCUMENTS OF THE DRAFT AGENDA CAN BE FOUND ON THE CEPEJ
RESTRICTED WEBSITE:
www.coe.int/cepej
For further information, please contact: cepej@coe.int
1. Adoption of the agenda
2. Information by the Chairman and the Secretariat
3. Report on "Contractualisation of judicial process between judges and the parties"
Rapporteur: Julien LHUILLIER, scientific expert
WORKING DOCUMENT
Report prepared by Julien LHUILLIER
CEPEJ-GT-QUAL(2010)2Rev
4. Court user satisfaction surveys
§ Implementation of the Handbook
§ Setting up of a regular CEPEJ's survey at the European level
WORKING DOCUMENTS
Handbook on the realisation of the Court user satisfaction survey
CEPEJ(2010)1
Report on the realisation of the Court user satisfaction survey
CEPEJ(2010)2
5. Measuring the quality of court organisation and court work: follow up to the CEPEJ's Study session
WORKING DOCUMENT
Preparatory work by Mr Bartolomeo, Mr Arsenio de Oliveira, Mr Paychere and
Mr Stacey
CEPEJ-GT-QUAL(2010)5
6. The role of judicial experts in the quality of justice systems
§ Brainstorming introduced by François PAYCHERE
7. Other business
BACKGROUND DOCUMENTS
Report of the 7th meeting of the GT-QUAL
CEPEJ-GT-QUAL(2010)4
CEPEJ's Programme of activities 2010
CEPEJ(2009)10
The notion of quality in CEPEJ's work
CEPEJ-GT-QUAL(2010)6